Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,995 reviews on Google only. Show every review
5/5
GoogleThe team and specifically Amy have been amazing throughout, thank you for keeping us updated throughout and making everything seamless
Thank you for your lovely feedback! It's fantastic to hear that Amy and the team kept you updated every step of the way and made the whole process seamless. We'll make sure Amy sees your kind comments. … More
5/5
GoogleTammy has been so helpful with our sale and purchase. Always there to help and answer any questions we had. Highly recommend. Thank you to all the team
5/5
GoogleJo and Liv were in our search ! really responsive and helpful. Nina then took over our case, and we genuinely couldn't fault her throughout the …
Hi Bailey, Thank you so much for your lovely feedback 😊 We’re delighted to hear that Jo and … More
5/5
GoogleFreya was so helpful, she’s been really friendly from day one. Very impressed.
Hi Jamie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleVery helpfull answered any questions i had as it was the first time i sold a house
5/5
GoogleSophia was amazing. Very friendly and thorough. She made us feel at ease looking around and was amazing with the kids.
Thank you so much for your wonderful review, Sylvia! 😊 We’re delighted to hear that Sophia made your viewing such a positive experience. 🏡✨ … More
5/5
GoogleReceived the absolute best service from Jack! He was incredibly helpful, friendly and accommodating, arranging a viewing for my mum and me at very short notice. We really appreciated his excellent service, thank you, Jack!
5/5
GoogleSophia has been amazing! Friendly, professional, and always happy to help. She made the whole process so much easier and was always there to answer any questions. I couldn’t recommend her enough. Thank you, Sophia!
Thank you so much for your wonderful review, Caroline! 😊 We’re absolutely delighted to hear that Sophia provided such a friendly, professional and supportive service throughout your journey. 🏡✨ It’s fantastic to know that she made the whole process easier and was always on hand to answer your questions. Your recommendation means a great deal to us, and we’ll be sure to pass your lovely feedback on to Sophia. 💙🌟 Best wishes, Ryan and The RMJ Team
5/5
GoogleNice ambiance and well attended too by Sophia; she was nice and welcoming.
Thank you so much for your lovely review, Simisoluwa! 😊 We’re delighted to hear that you enjoyed your experience with us and that Sophia made you feel so welcome. 🏡✨ … More
5/5
GoogleHad a viewing today with Sophia, who was amazing, gave us in detail information and also informed us of other properties with our requirements. 10/10 highly recommend
Thank you so much for your fantastic review, Edvinas! 😊 We’re delighted to hear that Sophia provided such a detailed and informative viewing experience. 🏡✨ … More
5/5
GoogleEmma was very friendly and helpful. She allowed us to explore the house and answered any questions we had.
Thank you so much for your lovely review, Sara! 😊 We’re delighted to hear that Emma provided such a friendly and helpful viewing experience. 🏡✨ … More
5/5
GoogleToday I had viewing with Tilly. She was very friendly and helpful to show around the house
Thank you for taking the time to leave us a review! We are delighted to hear that Tilly provided a friendly and helpful service while showing you around the house for your property viewing. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleWe have been looking for a house for sometime and I am really pleased we found a property from Robinson . The decision making process can be quite exhausting but I am glad Holly kept in touch as we needed to time to check our options. Holly was very responsive and easy to approach. She has kept us up to date with our concerns. Good customer service so far
5/5
GoogleVery helpful Thank you Tim
Thank you for taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings Team
5/5
GoogleThankyou to Jess who showed us around at 2 properties on watiling street. She was amazing and so good at answering all the questions we had. She had the best manors and spent time with us to explain everything thanks Jess your a star
Hi Mo, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleEllie was fantastic when arranging our property viewing. She was friendly, professional, and kept us informed throughout the process.Everything was organised smoothly, and arranging the appointment was quick and easy. Thank you for the excellent service!
Thank you so much for your kind review! We're delighted to hear that Ellie made such a positive impression. Thank you for choosing us, and we hope to help you again in the future! … More
5/5
GoogleShannon showed us the property and was very courteous and helpful. She received us warmly and answered all our questions.
5/5
GoogleBefore moving into the property, Amy Gladdish, Libby Welsh, and Ellie Eccleston were incredibly responsive to emails and consistently friendly and helpful throughout the entire process, right up until the day I collected the keys. …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience from start to finish. It’s fantastic to know that Amy, Libby, and Ellie provided such friendly and responsive support … More
5/5
GoogleKelly was great and really approachable
Thank you for your lovely review! We'll be sure to pass your kind feedback on to Kelly. We really appreciate your support and hope to assist you again in the future! … More
5/5
GoogleKatie really helped us out trying to find a rental property. We had been struggling to find somewhere suitable, but with the help of Katie, we now have somewhere that we are ready to move to
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie was able to help you find a rental property after you’d been struggling to find somewhere suitable. It’s great to know she supported you throughout the … More
5/5
GoogleErin and Ella were extremely helpful in our search for a new property!
5/5
GoogleJake was a great agent. Viewed two properties with him, he was very informative regarding the properties and area.
5/5
GoogleJess has been extremely helpful in organising my viewings to purchase. She has maintained great communication throughout the whole process.
5/5
GoogleGreat help from learna
Thank you so much for your lovely review, Alex! 😊 We’re delighted to hear that Learna was able to provide you with such great help. 🌟🏡 Your kind feedback means a great deal to us, and we’ll be sure to pass your lovely comments on to Learna. Thank you again for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
