Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleThoroughly professional agents made me feel at ease with the sale of my first home. I am looking forward to using them again to buy my next property
Hi Chantelle, we look forward to helping you in finding your next home! Thank you for the kind words
5/5
GoogleNormally when dealing with estate agents it leaves me feeling anxious, but I'm happy to say that when dealing with this branch and specifically Adam he made me feel comfortable and very knowledgeable in his field.
Thanks for the review Mike, glad you've been happy with the service provided
5/5
GoogleThe Team went over and above what they were obliged to do as estate agents, i would defiantly use them again. special thanks to Sam for the help he gave in speeding up the purchase process. much appreciated.
Thanks Paul, took a little longer than we were all anticipating at the start but glad we got you in there in the end. Thank you for taking the time to leave us a review.
1/5
GoogleAvoid this extremely unprofessional estate agents!! Had an offer accepted on a property they had listed in November 2021 and from that point onwards communication from them was virtually non existent. I made countless phone calls and sent …
Dear Mr O'Grady. I do understand your frustrations and unfortunately we also had difficulty in getting updates in regards to how the vendor wished to proceed. I will make contact with you directly to discuss this matter personally.
5/5
GoogleWe are so glad we decided to go with RMJ in Sittingbourne after having bad experiences with other companies in the area! Adam at the branch was highly professional and very helpful, answering all our questions promptly and keeping us in the loop at all times.
Hi Mike we are so glad you are happy in your new home. we wish you all the best.
5/5
GoogleWould highly recommend using rmj Sittingbourne branch. We dealt with a gentleman named Adam who was extremely helpful, polite and professional. Made the whole process stress free from start to finish and always kept us informed.
Thanks Vincenzo, the review is much appreciated. We are glad you have been happy with the service received.
5/5
GoogleSam, Adam and team were excellent they sold our house not once, but twice! Even when we choose a property with a long chain and they had to go through the ups and downs with us they kept calm and positive . Mica the progressor was excellent …
Thanks for the kind words Nicole, it was a long one for you with all the waiting around on your onward purchase but glad we were able to assist in getting you into your new home! We wish you and the family all the best with it
5/5
GoogleWe recently used RMJ to sell our existing property. The team were fantastic from the start, they came to value the house armed with a comprehensive plan of action and a lot of knowledge of the estate we lived on which in turn put us in a …
Thank you so much for the lovely words Lauren. We are so happy we were able to assist in your move and hope you are all going to be happy in your new home.
5/5
GoogleAll the team were so helpful. I mostly dealt with Sam and Mica who made the sale of my house so much less stressful than it could of been. They always got back to me straight away with any queries I had and I was ill during the point my …
Thank you for the lovely words Jane, Its been a pleasure to assist you in your sale!
5/5
GoogleWould highly recommend to all private and business interests. Adam was an excellent intermediary , who offered a great service from start to finish. We’ll certainly be using RMJ for our next purchase. Thanks again
Thank you for taking the time to leave us such a lovely review
5/5
GoogleSo friendly , positive and Professional. I can’t recommend Robinson Michael and Jackson enough . From taking some very beautiful photographs of my house to allowing me to lead my own viewings . There …
Thanks for the kind words Amanda. We wish you all the best for the future!
5/5
GoogleRobinson Michael and Jackson helped to sell my property and also purchase my new property. From the beginning they were so helpful and professional. This makes a huge difference as moving house is stressful enough on it's own. We had a few …
Thank you for the lovely review Emma, we hope you had a lovely Christmas in your new home!
5/5
GoogleI just want to share how happy I am with my experience. I dealt with Mica and Adam and they were very professional. Always tending to my needs, always on the other end of the phone, offering support and their expertise. Would hundred …
Its been our pleasure, thank you for the kind words Dave.
5/5
Googlegreat experience with all staff and the service
Thanks Harvey. Glad you had a great experience
5/5
GoogleGreat experience, would highly recommend. All The team are friendly, welcoming and very helpful
Thanks Dan. Appreciate you taking the time to leave us a review
5/5
GoogleGood service, particularly from Adam who always more than happy to help with any questions we had.
Glad we were able to help. Thanks for taking the time to leave us a review
5/5
GoogleFantastic service from everyone in the branch, Ellie was very helpful all throughout
Thank you for the kind words Lenny.
5/5
GoogleExcellent service, thank you
Thank you Keith, much appreciated
5/5
GoogleVery helpful and friendly staff.
Thank you for taking the time to leave us a review Nathan.
5/5
GoogleBrilliant service at Robinson Michael and Jackson!!
Thank you for taking the time to leave us review Lucy! Glad you have been happy with our service!
5/5
GoogleI just bought my dream home thanks to Adam who was a thoroughly nice bloke
We are so glad you are happy in your new home. we hope you are very happy there!
5/5
GoogleWould Highly Recommend Robinson’s Michael & Jackson great service from start to finish.
Thanks Danny, we are so happy that you found the experience a positive one. Many thanks
5/5
Googlegreat experience, really professional and I cannot recommend highly enough. Lexi Snell was so professional, friendly and really made it happen.
Thanks Darren, we are so glad that you were happy with the team and Lexi's service . Many thanks
5/5
GoogleSold my house through Robinson Michael & Jackson, Adam ensured the process was smooth and stress free for me. Would definitely recommend 👌 …
Hi Luke, we are glad that we were able to assist in your house sale. Thanks for taking the time to leave us a review too.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
