★★★★★ 4/5
GoogleAfter an awful experience with another estate agency, we are still a bit of apprehensive with this estate agency. The letting team found me a tenant with in few days which we were impressed, the letting team works really professional. Hopefully this estate agency is the one I can trust.
Ping · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Its always hard to know who you can and cannot trust with your investment property. We always encourage clients to do their research on agents and Google reviews are a big part of that, so thank you for leaving this for us. We have you a tenant already, once we have shown you that you can trust us with the management, we would ask if you can up the review to 5 stars. Many thanks Kelly and the lettings team
★★★★★ 5/5
GoogleAt 5PM, if someone can sort out appointments for two properties, then that employee deserves recommendation. Izabella is definitely a smart employee. Much appreciated
D · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Your welcome Shawkot! Thanks for recognizing Izabela for her high work rate. We like to get the job done! Lee and the team
★★★★★ 5/5
GoogleJust wana say big thank you For this team to helping me gote the flat rental. The team was working so quickly fast and clearly. All problem was sorted so fats. Big thanks to Stacey she was lovely person to helping to all info and questions.
Thank you to all the Team how was working on this. KELLY, NIKKI, LIBBY, ELLIE AND STACEY xx All the best!!!
S · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
You are very welcome! We hope you enjoy your new flat. Kelly and the lettings team
★★★★★ 5/5
GoogleWe have just brought our first property through RMJ and couldn’t fault them they were brilliant and so helpful! Charley has been absolutely amazing throughout the whole process, we couldn’t of got through the sale without all her help! Thank you so much everyone at RMJ☺️
Brooke · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Brooke! You have been a dream to work with on the purchase from start to finish. Let us know as soon as you have finished all the work and we will come round and give you a valuation! See you on moving day! Lee and the team
★★★★★ 5/5
GoogleWe used RMJ for our move and the whole team was brilliant, really friendly and patient with us. Due to the circumstances of the chain, there was some complications but RMJ handled it well. It really felt like Lee was willing to do whatever it takes to make it all work out. Thanks again RMJ team, we love our new home 😊 …
Alex · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Alex, we certainly had a few challenges but everyone pulled together and made it happen, we are very happy that you are enjoying your new home. Thank you for trusting us with your sale and also your purchase.
★★★★★ 1/5
GoogleAbsolutely awful company to be using for Lettings. The Lettings department is definitely one the worst I’ve dealt with whilst renting and I can say my partner and I are blessed that we didn’t fully take the property on. Lies after lies and the lack of communication between them, us and homelet during referencing. The fact that Homelet was still doing our referencing after these idiots decided to move onto the next tenants speaks volumes. We had to inform Homelet that we weren’t going forward with the property any further 😂 oh and don’t get me started about the lies revolving getting our holding deposit back… not again and please don’t go for this company if you don’t want to be scammed.
Tana · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thats such a shame that you feel this way when all we wanted to do was help. Unfortunately this let didn't work out for reasons out of our control and we are sorry for that. We cannot agree with some of what you have stated but we wish you all the best finding a property. Kelly and the lettings team
★★★★★ 5/5
GoogleAll those I spoke with (mainly Charley and Lee) at Robinson Michael & Jackson were polite, friendly, knowledgeable and patient.
They certainly made my (at times) frustrating but ultimately successful move as easy and stress free as possible.
I would recommend them wholeheartedly.
Chris · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Than you for the review Chris! We were certainly presented with a few challenges with the chain to get this through for you. We wish you all the best in your new chapter in Essex. Lee and the team
★★★★★ 1/5
GoogleHad them in for a valuation. Extremely disappointing, 3 bed extended semi off road parking big garden. And completely self contained 1 bed annex at the end of the garden.on a very popular road backing on to school car park. And they said £375000 talk about undervalued. 🤯 …
Layla · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for taking the time to write a review of your experience. It's a shame that you are disappointed with the value given, however we will not apologise for giving you an honest opinion. We put a lot of work in to prepare for a valuation appointment, which was presented to you at the meeting. You are completely entitled to disagree and seek other opinions and we wish you all the best with it.
Lee and the team
★★★★★ 5/5
GoogleWas very impressed by Ellie and Kelly. I was able to move in the property within a week after viewing it. Thank you both for your flexibility, and approachable manner. It's been a pleasure getting to know you.
Dominique · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review! Enjoy your lovely new home - Kelly & the lettings team.
★★★★★ 5/5
GoogleRobinson Michael & Jackson Sittingbourne and Rainham branches have been really helpful throughout the whole process of moving house. Kept us up to date throughout and had a professional and friendly staff. I would recommend RMJ estate agents to future buyers and sellers. Thank you
Emma · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for the review Emma, it was our pleasure to act on your sale and purchase. It makes the process much easier when everything is in house. Glad we found the house for you before it went on the open market. We wish you all the best in your new home! Lee and the team
★★★★★ 5/5
GoogleI had a viewing, accompanied by Emma Croker, Sales Negotiator. Firstly, Emma was able to arrange the viewing at very short notice (two hours) and gave me as much time as I needed to look round. In addition Emma also accommodated a second viewing for me. Emma has responded to all emails and telephone calls promptly. Thank you Emma!
G · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Emma is very happy to hear your lovely comments! We look forward to giving you the keys to your new home. Lee and the team
★★★★★ 5/5
GoogleAfter having my property on the market for over a week with another agent and wanting a tenant before christmas I turned to RMJ. Ellie, Libby, Nikki and Kelly were amazing, friendly but professional. I now have tenants moving in with the whole process taking just a few days. Thank you RMJ
Harrison · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Harrison. I am pleased you are so happy with the service and we look forward to working with you in the future - Kelly & the lettings team.
★★★★★ 5/5
GoogleWow! What a great estate agent to use!
All the staff are all so friendly and professional
Charley is an absolute angel! Absolute credit to the firm ! I highly recommend using Robinson Michael & Jackson in Rainham!
Thank you for your amazing service!
Jason · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Jason. It has been a pleasure to assist on both your sale and purchase. You have been brilliant to deal with and we wish you all the happiness in your new home. Lee and the team
★★★★★ 5/5
GoogleProfessional service well worthy of a five received from the Rainham branch letting agents. They went above their line of duty to book a removal service to clear the garage, spotting mistakes in some relevant docs, finding a tenant at lightening speed by advertising on the exchange date plus more. Their professional conduct is well worthy of the maximum recognition. A big thank-you to the ladies on a perfection mission Nikki, Stacey, Kelly and libby
Emmanuel · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Than you Emmanuel, it has been our pleasure securing you a tenant in your lovely buy to let property that you purchased through our Rainham sales office. Look forward to working with you on the next one. Kelly and the lettings team
★★★★★ 5/5
GoogleSpecial thanks to the whole team… Stacey Nikky and Libby for assistance in finding the right tenant after purchasing first BTL through RMJ.
Always professional and courteous, would highly recommend their services.
UPDATE : 14th July 2022... client needed to leave tenancy early and the team including Libby and Stacey made the process seamless and stress free. Can't thank them enough!!
Found me a new tenant and at a slightly higher rate than before so very happy.
Mr · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Hi Daniel, thank you for the lovely review! We look forward to working with you on future projects! Kelly & the lettings team.
★★★★★ 5/5
GoogleIt was my first house purchase, and the team at RMJ did a great job of explaining the process to me, were always very responsive when I asked questions or for an update. Would totally recommend.
Liam · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for the great feedback Liam! We are so happy to be part of your first home buying journey. We look forward to giving you the keys in a couple of weeks time. Lee and the team
★★★★★ 5/5
GoogleOutstanding. Made a complex situation seem easy. Polite, proactive, reassuring and supportive. Hugely professional. On a personal level Libby, Nikki,Kelly, Ellie and Stacey were all completely awesome. Would highly recommend them to anyone looking to do something with property. Thank you RMJ
Steve · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Steve. Each situation is unique and if there is a will there is a way. We are very happy that you are happy. Kelly and the Lettings team
★★★★★ 5/5
GoogleA big thank you to the RM&J Rainham and Gillingham branch lettings team. Particularly Kelly, Stacey, Nikki and Libby for handling the process smoothly for me by ensuring I had no concerns or worry as a first time landlord. I appreciate the team for the work they did to have my property tenanted within a short space of time. I would definitely use them again in the future and would recommend them to other landlords!
Elizabeth · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Hi Elizabeth, thanks so much for the lovely review. I'm so glad we could help you with your first buy to let, we look forward to working with you again on your next project! Kelly & the team.
★★★★★ 5/5
GoogleIt was a bit daunting to switch agents after over a decade but I'm pleased that I did. Everyone that I interacted with, especially Stacey, Nikki, Kelly, Libby & Ellie, did a great job. They were very efficient and made the process of finding a new tenant painless & straightforward. Thanks.
Andrew · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thanks for trusting us with your property Andrew, it’s been our pleasure to find your new tenant. We look forward to working with you again. Kelly and the team
★★★★★ 5/5
GoogleI can not thank Izabela at RMJ Rainham branch for all her help in getting us a buyer for our house. She was absolutely amazing and managed to get us an amazing offer. Couldn’t be happier! She’s an absolute star!
I · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Izabela said you are so so welcome! We are so happy to get you such a good offer! We look forward to closing the sale for you and getting you moved. Lee and the team
★★★★★ 5/5
GoogleI had my house up for sale with another estate agent and despite having numerous viewings they seemed to send people that were not ready to buy my type of property. With a long contract I was stuck. When Robinson Michael & Jackson valued the property they offered a short contract and the house was sold. Unfortunately this fell through several weeks into the sale, but the staff at Rainham were efficient and professional as they arranged more viewings and I was able to accept a new sale. It’s been a long journey as we have encountered issues along the way but the staff kept me updated and reassured. Thank you to the Rainham team.
Aine · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the review Aine, we knew that after your previous experience that you did not want a repeat of the same so we offered a short contract to put our money where our mouth is. I am so happy we were able to find you a buyer quickly. Even when things went wrong, everyone done their part to keep the chain together and we found another motivated buyer who turned everything around as quick as they could to catch up on the rest of the chain. We are very happy that you kept your dream home in Lower Halstow and wish you every happiness in your future! Lee and the team
★★★★★ 5/5
GoogleBest choice of Agents, each individual put a lot of effort in to advise and keep you fully informed and because of that they make a great team. Special thanks to Lee, Ryan for great photos, Charley for advice and quick responses. Finally for Emma for always being where she is needed.
Mary · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you so much for the review Mary, it was tricky to give your property an accurate valuation. We are delighted that we achieved the full asking price for you after some negotiations. Charley, Ryan and Emma are so happy to read your comments. We wish you every happiness in your next chapter. Lee and the team
★★★★★ 5/5
GoogleVery happy with the service I received from Robinson Michael & Jackson. All members of the team including Kelly, Libby, Ellie, Nikki and Stacey were friendly, professional and personable. 10/10. Thank you
Will · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the great feedback Will, means a lot to us all. Kelly and the lettings team
★★★★★ 5/5
GoogleAbsolutely brilliant company always on hand to answer your questions super friendly and kind the staff make you feel very relaxed and put your mind at rest if your worrying about your move or purchase. Thank you guys.
Lee and Ryan have been amazing from the very first appointment super quick and efficient but also want to mention the other staff who I spoke to in the office sorry can’t remember the girls names but they were also extremely friendly and helpful. Thank you so much.
Sarah · 2 October 2022 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 2 October 2023
Thank you for the lovely review Sarah! We will progress the sale through to a swift completion for you. Lee and the team
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