5/5
GoogleStacey was on the ball keeping us up to date and getting the ball over the line in a short time frame, Great professional service.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleVery helpful throughout not only with my purchase but also with my parents. Really helpful staff and easy to contact. Would highly recommend.
Agent replied · 2 October 2023
Thanks for the review Luke, it has been a pleasure assisting your parents and yourself on both your respective purchases in Rainham. Welcome to the town! Let us know when the work is completed and we will pop round to have a look. Lee and the team
5/5
GoogleCouldn’t ask for a better team. Selling is always stressful but they kept in touch and helped us through that stressful time. Would highly recommend
Agent replied · 2 October 2023
Thank you for the review Linda, its was our pleasure assisting on the sale of your Park Home. We wish you all the best in your new life in Scotland. Lee and the team
5/5
GoogleI was impressed with the professionalism of Kelly, Nikki and Libby in finding me tenants in a few weeks after putting my property on the market.
Agent replied · 2 October 2023
Thank you for the lovely review Nathalie. We hope you are settling in nicely in your new home. Kelly & team.
5/5
GoogleMany thanks to Libby, kelly, nikki and Liby for ensuring we had a fast process from viewing to agreement and move in could not of been any better Thanks again for all of the support
Agent replied · 2 October 2023
Your very welcome Zoe, we wish you all the best in your new home. Kelly and the lettings team
5/5
GoogleNikki and Libby had a very fast and efficient turn around for us to get moved in to our new place very quickly. Very responsive and helpful.
Agent replied · 2 October 2023
Thank you for the review. Good luck in your new home! Kelly & the team.
5/5
GoogleThank you very much Izabela,I contacted your office and you pick the call straight away,you were so helpful,everything worked like magic.you are more than a star Izabela
Agent replied · 2 October 2023
Izabela will be so happy to read your review Constance! Thank you for taking the time to acknowledge her efforts. Congratulations on having the offer accepted, we look forward to moving you in soon. Lee and the team
5/5
GoogleThey were always warm, kind and the assistance was just top notch. Special mention goes to Libby, Welch, Stacey, and Nikki
Agent replied · 2 October 2023
Thank you for the lovely the review Farai :) Kelly & the Lettings team.
5/5
GoogleAlthough not acting on my behalf (they were acting for the Vendor), I found RMJ to be very accommodating, with Ryan Thresher being particularly attentive and helpful at all times. Thanks, guys!
Agent replied · 2 October 2023
Thanks for the review Michele! You done very well securing the house with all the competition for it. Ryan is very grateful for your comments, so thank you. We all wish you the best in your new home. Lee and the team
5/5
GoogleR&J sold my property. They done it quickly. Great service. Great communication! Deeply Recommended
Agent replied · 2 October 2023
Thanks Gosia! We are glad you finally moved to Rochester. We hope you enjoy your new home (after you have done all your renovations). Lee and the team
5/5
GoogleBrilliant service they helped me find a good house in a short amount of time and the staff are very friendly and helpful especially Ellie.
Agent replied · 2 October 2023
Thank you for the great review Vandy! We are glad you are happy in your new property! Kelly and the lettings team
5/5
GoogleThe two wonderful, mannered, good customer approach and beautiful staffs Ellie Fletcher and Libby Welch shows that they are the best in helping anyone to get a nice place to call home.
Agent replied · 2 October 2023
Thank you for the lovely review, i am so pleased Ellie & Libby were to help find you a suitable property. Kelly & the Lettings team
5/5
GoogleAbsolutely brilliant service. Really recommend Lee and his team. They have all been brilliant! Thank you so much
Agent replied · 2 October 2023
Thank you for the review Claire, it was our pleasure to assist on the sale of your flat. We wish you all the best in your new life in Wales! Lee and the team
5/5
GoogleThese lovely people absolutely make finding a place to live as stress free as possible so I can't praise them enough, whilst Ellie alone deserves all 5 stars, enough said ...
Agent replied · 2 October 2023
Thank You Simon, we wish you all the best in your new home! Kelly & the lettings team
5/5
GoogleGreat service received from Kelly, Stacey, Nikki and Libby - the rental of the property was conducted in a professional and timely manner.
Agent replied · 2 October 2023
Thank You for the lovely review Matthew. We wish you and your family all the best in sunny Malta! Kelly & team.
5/5
Googleizabela was amazing help and very good at her job, she could not have been more helpful in helping me as a first time buyer
Agent replied · 2 October 2023
Couldn't agree more, thank you for the lovely review Ife! Lee and the team
5/5
GoogleExcellent experience as usual to work with through out. Kelly,Nilki,Libby,Ellie made sure all was done extremally efficient, stress free and in a professional yet friendly manner.
Agent replied · 2 October 2023
Thanks for the review Hadi, look forward to working with you again. Kelly and the Lettings team
5/5
GoogleAll flats let within a couple of weeks! Delighted with the service, especially Stacey & Kelly. Thanks again!
Agent replied · 2 October 2023
Thanks for the review Max, great working with you on the Flats. Looking forward to working with you again on the next ones. Kelly and the team
5/5
GoogleExcellent customer service, just purchasing our new home through them and couldn't be happier. Very attentive.
Agent replied · 2 October 2023
We are so happy to assist with the purchase of your first home! We know how hard it is to find a property right now so we are delighted to hear your feedback. Look forward to giving you the keys. Lee and the team
5/5
GoogleVery professional and attentive. We dealt with Stacey and Kelly at the Rainham branch. All communication was prompt and helpful.
Agent replied · 2 October 2023
That's great to hear, thank you for the review Andrew. Kelly and the lettings team
5/5
GoogleNikki, Kelly, Libby and Stacey have all been amazing, they have all gone over and above to make my whole experience as smooth as possible, they have dealt with everything in a professional, timely manner and I cannot thank them enough, would highly recommend! Thank you girls.
Agent replied · 2 October 2023
Thank you for the lovely review Mica, we hope you settle into your lovely new home. Kelly & the lettings team.
5/5
GoogleThe team Kelly and Stacey is very supportive and professional. Very quick on responding to queries. Guides in a friendly way from the start till get the keys of the property.
Agent replied · 2 October 2023
Hi Sudhir, thank you for the lovely review. We hope you enjoy your lovely new home. Kelly & The lettings team.
5/5
GoogleKelly, Nikki and Libby made the process of moving stress free. Always available to help and answer any questions. I would recommend to anyone who needs to move. Thanks for all your help!
Agent replied · 2 October 2023
Your welcome Helen, thanks for the review. Enjoy your new home. Kelly and the lettings team
5/5
GoogleLibby, Ellie, Kelly,Nikki and Stacey such a great and professional team to deal with. Highly recommended if you are looking for your new home.x
Agent replied · 2 October 2023
That’s a lovely review, thank you Jelena. We hope you enjoy your new property. Kelly and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
