Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleFantastic service from all staff at the branch especially Michelle the progressor- she was amazing and supported us throughout the journey. She was always at the end of the phone and emails to help us through the process. I would highly recommend using RMJ in Strood :-)
Hi Kerrie, thank you so much for your review and your assistance throughout the sale. Wishing you and your family all the very best. Kind regards Reece and the team
5/5
GoogleI was looking forward rent a house and I really find the perfect house for me and for my family,Ennis and Stacey hepled me in every way they could and I got settled in my new home. Thank you so much Ennis and Stacey.
Good morning Huseyin, Thank you for your review about Ennis and Stacey. We're glad you're settling in well in your new home. We wish you the best, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI highly recommend Robinson Micheal and Jackson. I sold my late Mums property that was going to probate so this was a difficult time. Everything ran very smoothly though out the sale and managed to get a very good sale very quickly. Andy and Tammy communicated very well and explained everything and kept me informed on what was happening. I didn’t need to be there which was very helpful. I used the Solictor which they work closely with (cook Taylor and Woodhouse) and they we also very good. I think this helped is all run smoothly. All in all, I was very happy with the professional service I received. .
Dear Lisa. Thank you very much for your review and putting your faith in us to handle your sale. Means a lot to us.
5/5
GoogleRobinson Michael Jackson Gravesend were very helpful from the very start of the process, helping me put my house up for sale quickly to finalising and getting my house sold. All the staff at the office from the sales negotiators to the mortgage advisor and to the Branch Manager offered me ‘A class’ service and communication helping me find a committed buyer. It was also through the help of the branch that I was able to secure my onward purchase through one of there other branches who again reflected the same level of professionalism, dedication and communication to help me secure my new property. I want to especially highlight Andy, Ben and Tammy at the Gravesend branch who have been there from the start of the journey and to the end helping keep the chain together and keeping me motivated along the way to stay the course despite the ups and downs. I would definitely recommend Robinson Michael Jackson to any prospective buyer or seller as they definitely know what they are doing where you can actually sit back and let them work their magic without having to be the one chasing everyone. 🙂
Dear Peter. It’s lovely to read how happy you were with our service during the process. We hope you are happy in your new home. Thank you very much. Andy and the team.
5/5
GoogleSimply the most professional and effective real estate company I have encountered. Seamless processes and sterling staff. Holly and Ellie were outstanding! They tailored services to meet our needs and provided exceptional turn around time! Easily the 5 star Agency of the year to us! Thank you team RMJ Gravesend!
Thank you so much for your kind review, Lola. We wish you the absolute best in your new home! Hollie & Ellie :)
5/5
GoogleWe had an excellent experience with Robinson Michael and Jackson. They were professional when they came to look at the property, advised us well on price, and managed to achieve the asking price within about a week of marketing. Tammy and Nicola were excellent at following up in the sales progression team. Our experience was very good all round.
Dear Rob. Many thanks for review of our services. It is much appreciated and was a pleasure dealing with you.
5/5
GoogleVery happy with the helpful attitude and competence of all I dealt with, especially Angela, who went above and beyond to education, enlighten and reassure me, every step of the way in buying my new home, thank you 😊 …
Thank you Toni all the best for the future!
5/5
GoogleKendell has been absolutely amazing from start to finish. We viewed the house with her and she made us feel very welcome to have a look at everything in a timely manner. Throughout our whole buying process we honestly couldn't have found someone better to help us through it so smoothly. Communication has been amazing
Thank you for your kind words Linzi - Dallas & the team
5/5
GoogleRating only, no written review.
Thanks for the great review Augusto! Lee and the team
5/5
GoogleThank you so much Michelle for everything you have done. We have been able to contact you for advice and info the whole way through the process and wouldn't of been able to do it without you. Thank you Kate Hambelton Jane King
Hi Kate, thank you very much for your review. Wishing you all the best in your new home. Kind regards, Reece and the team
5/5
GoogleGreat service. Excellent knowledge of the area. Great advice to achieve a Very quick sale. Many thanks to all the team at Robinson , Michael and Jackson Stood branch.
Hi John, thank you very much for your review. It was a pleasure working for you. On behalf of the whole team we wish you both all the very best in the future. Kind regards, Reece
5/5
GoogleI am very happy with the services provided to me by Robinson Michael & Jackson
Hi Emmanuel, Thank you for your review. Many thanks, Robinson Michael & Jackson Maidstone.
5/5
GoogleRequested a valuation on our rental house that we are going to purchase. Prompt, professional and efficient service, very pleased.
Dear Abby, That's a fantastic review, thank you for taking the time to share your experience! We're thrilled to hear that our valuation service was prompt, professional, and efficient. We strive to deliver a smooth experience for our clients, and we're glad we achieved that for you. Best regards, Robinson Michael & Jackson.
5/5
GoogleRating only, no written review.
Thanks for the great review Augusto! Lee and the team
5/5
GoogleExcellent customer service. Thank you Jamie
Thank you for the review Jamie, we look forward to working with you in the future - Kelly & the Lettings team.
5/5
GoogleDefinitely would recommend RMJ, Definitely Izabela !
Thank you so much. We will let Izabela know your great feedback. Lee and the team
5/5
GoogleCan’t thank the team enough. Solid performance from the guys, they made the whole process seem less. 👍 …
Thanks for the review Gary. Glad we got you moved and we hope you have a speedy recovery after your accident. Enjoy your new life in Greece! Lee and the team
1/5
GoogleHad my house valued my this company but when I called the office to discuss no-one of that name works there!!!! Be warned!!!!
Now this is a strange/questionable review. Lee and Ryan carry out the valuations for Sales and Kelly and Nikki for the Lettings. As we have no idea who you are from your anonymous name, please contact us on 01634 263000 or email rainham@robinson-jackson.com so we can look into for you
5/5
GoogleLee and his team have been absolutely amazing! So so helpful and always there for anything. Thank you!
5/5
GoogleFirst off all a big thank you to Nikki and Ellie and entire letting team who guide us from start to the end finding a tenant, the whole process went very smoothly and in no time they found a right tenant..Thank you once again...
Your so welcome! We look forward to working with you again. Kelly and the lettings team
5/5
GoogleI would like to say I had a brilliant experience, and Izabela provided me with an amazing service and reassured me! She also encouraged me to work with you guys
Thank you for the review Rosae! We will tell Izabela to keep up the good work! Lee and the team
4/5
GoogleWe bought our property through RMJ and despite there being numerous bumps along the way they were professional and helpful throughout.
Thanks for the review Carl, we wish you every happiness in your new home near your work. Lee and the team
5/5
GoogleWe are very happy. Excellent services from Robinson Michael and Jackson Rainham High Street. Everyone in high St branch is very sincere and full of enthusiasm to their services.
Thanks Rahima! We are glad to have exchanged on your sale and look foward to getting the purchase sorted for you now. Shouldnt be long and we can give you the keys to your bungalow. See you soon, Lee and the team
5/5
GoogleLee and his staff kept me updated throughout the process. There was a change to my sales negotiator and Lee promptly picked up their emails himself. Would highly recommend.
Thanks for the review Gill! After the bumpy start in the chain, I am glad it has all completed for you. We wish you all the best. Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
