Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,995 reviews on Google only. Show every review
5/5
GoogleThank you Ryan for the help with everything
Thank you so much for your lovely review! 😊 We’re really pleased to hear that Ryan was able to help you throughout the process. 🏡✨ We really appreciate you taking the time to leave us your kind feedback, and we’re delighted we could be of assistance. 🌟 Best wishes, Ryan and The RMJ Team
5/5
GoogleThank you Ryan for looking for a house
Thank you so much for your lovely review, Brian! 😊🏡 We’re delighted that Ryan was able to help you with your search for a new home. We really appreciate you taking the time to leave us your kind feedback, and we wish you all the best with finding the perfect property! 🔑✨ Best wishes, Ryan and The RMJ Team
5/5
GoogleRyan
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your kind words and support. We’ll be sure to pass your feedback on to Ryan, he’ll be delighted! 😊🏡 Best wishes, Ryan and The RMJ Team
5/5
GoogleRyan swore he'd sell the place, with a bright professional face, Now its sold, he gets his fee, And finally gets rid of me!
Thank you so much for the brilliant review! 😂🏡 We’re delighted Ryan managed to keep his promise and get the place sold for you! 🔑✨ It’s been an absolute pleasure helping you through the process, and we’re so pleased we could get you across the finish line, although we’re not sure Ryan is quite as pleased about the “getting rid of me” part! 🤣 Thank you again for your trust, your humour and your kind words. We wish you all the very best for the future! 🌟 Best wishes, Ryan and The RMJ Team
5/5
GoogleHad a great experience viewing properties. Ben was very informative throughout the viewing and was willing to ask the sellers questions to support our decision. Thank you
Thank you so much for your lovely review, Shola! 😊🏡 We’re delighted to hear that you had such a great experience viewing properties with Ben. … More
5/5
GoogleGrace is always so helpful and her communication is great 👍 …
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Grace is always so helpful and that you’ve been happy with her communication. We really appreciate your kind words and will be sure to pass them on to Grace. … More
5/5
GoogleThank you, Robinson Michael & Jackson, and the whole team, especially Tammy, for showing us the property and for all your help in getting our offer accepted. We really appreciate all your support throughout the process. Hopefully, everything will go smoothly from here and lead to us securing our first home and mortgage. Thank you once again for all your help and support.
Thank you for the fantastic feedback! We truly appreciate you taking the time to share your experience with us. It was a pleasure to help, and we’re so grateful for your support. If you happen to know anyone who is considering selling, please feel free to recommend us, we offer a Bluewater voucher as a thank you for successful referrals.
5/5
GoogleSuch an outstanding Property Management Team, consistently polite, professional, highly efficient, and genuinely responsive. Everything a private landlord could hope for. Grace, Harry, Michaela, and Lucy are always incredibly helpful and …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear how highly you think of our Property Management Team. It’s fantastic to know that Grace, Harry, Michaela and Lucy have consistently provided a polite, professional, … More
3/5
GoogleRating only, no written review.
🌟🌟 Thank you so much for taking the time to share your experience. We’re really pleased to hear your first rental journey was handled professionally and that Ellie was able to support you so well throughout the process. It’s great to know … More
5/5
GoogleJess was so helpful and super nice, helped me with all my questions xxx
Hi Ella, thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleAlthough the property wasn't the House for us, Jess was really helpful and very knowledgeable.
Hi Leisa, thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
Google10/10 service
Thankyou for taking the time to share your positive experience, we really appreciate it. We do offer a Bluewater Voucher as a small thankyou for any successful referral.
5/5
GoogleThank you team for the great support in trying to find our dream home
Thank you for your lovely review and kind words. It means so much to us to know that you were happy with the service you received. We really appreciate your support and recommendations. If you know anyone who is thinking about selling, don’t forget that we offer a Bluewater voucher for successful referrals!
5/5
GoogleWe were shown around a beautiful house today by Kelly. She was so lovely and really informative. It was an absolute pleasure to meet her.
Thank you for your lovely feedback! We’re so pleased to hear that Kelly made your viewing such an enjoyable experience and was able to provide all the information you needed. We’ll be sure to share your kind words with her! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleToday’s viewing with Ben ( Rainham Branch) was an extremely pleasant experience . Bens friendly and professional manor was well received. He was knowledgable on the property and very professional . Thanks again Ben
Thank you so much for your wonderful review, Kate! 😊🏡 We’re delighted to hear that you had such a pleasant experience viewing the property with Ben. It’s fantastic to know that Ben’s friendly and professional manner made such a great impression, and that his knowledge of the property was helpful throughout your viewing. 🌟✨ We’ll be sure to pass your lovely feedback on to Ben he’ll be thrilled to hear it! Thank you again for taking the time to leave us such kind words. 💙 Best wishes, Ryan and The RMJ Team
5/5
GoogleWe are very pleased with our experience working with Robinson & Jackson Gravesend branch. All staff have been polite, informative and easy to contact making our buying process free of stress and quick. …
5/5
GoogleThe selling process was swift and the communication from Tammy and the team as a whole was on point. Every single viewing was followed up with a call, to relay any feedback. All the viewings were either communicated via email or phone…just …
5/5
GoogleWe had the pleasure of viewing several of our dream homes today with Mia, and she was absolutely fantastic. She was friendly, knowledgeable, and incredibly supportive throughout the whole process. She took the time to answer all of our …
5/5
GoogleMy experience with the team has been great! I had a horrible experience with another estate agent whose communication was terrible! Erin and the team at RMJ had amazing communication. This is the first time I'm moving and they made the …
Thank you so much for your wonderful review. We're delighted to hear that your experience with our team has been such a positive one, especially as a first-time mover. … More
5/5
GoogleI had a great experience with Robinson & Jackson in Gravesend. The whole process was really smooth and completed much quicker than I expected. Communication was excellent throughout, with regular updates and prompt responses to any …
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you had such a positive experience with our Gravesend team. … More
5/5
GoogleI’ve been dealing with an amazing team member called Erin, within 24hrs she found me a property and had all the checks completed! What an asset to your team! …
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Erin. It's fantastic to know she was able to find you a property and complete everything so quickly. … More
5/5
GoogleI received a very professional response on contacting RM&J's Gravesend office for a sale valuation of my Higham property. Their branch partner Mr Andy Plaistow visited me at his earliest opportunity and carried out a comprehensive …
5/5
GoogleMy fiance and myself viewed a property listed by Robinson Michael and Jackson, we were dealt with by an estate agent Jake Reader. Jake was very professional and polite through the whole process, explaining things to us very well. Jake …
5/5
GoogleWe had a great experience viewing the property. Shannon who showed us around was incredibly friendly, welcoming, and professional. She took the time to answer all of our questions, explained everything clearly, and made us feel comfortable …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
