Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleWe had an amazing experience working with an outstanding and professional team as yours, and the response time was fantastic. Our appreciation goes to this excellent team lead by Ellie, Hollie and Stacey. Thank you.
Thank you so much for your kind review. We wish you all the happiness in your new home! Congratulations! The Lettings Team
5/5
GoogleThe team at Robinson Michael&Jackson were amazing! They were always helpful and kept us up to date with the process. We would like to say special thank you to Jo, Nicola and Andy.
Dear Csilla. We really appreciate you taking the time to leave us a review, It is very much appreciated. Thank you from all the team.
5/5
GoogleRobinson Michael & Jackson have been absolutely amazing in the sale of my house. They are indeed very professional and more importantly have a very friendly team who always go the extra mile to help and make you feel at ease. They been absolute amazing from organising the pictures to be put online, to organising viewings for the property and been with me throughout the whole process of getting the property to exchange contracts to completion. Thank you RMJ team for help make my life a lot less stressful in this journey. Aminoor Ahmed
Dear Aminoor. Thank you very much for your review and also your video testimonial. £50 voucher will be on its way to you soon. It has been a pleasure to work for you and hope we can work together again the future. Thank you. Andy at RMJ Gravesend Team
5/5
GoogleAwesome service We are pleased with the services rendered to us by Jo and Nicole in the purchase of our new property. Jo and Nicole were awesome. They communicated, supported, and encouraged us from the beginning to the end of the purchase. We are happy to recommend them anytime. Eunice & Samson Babatunde
Dear Eunice. We are so grateful for your review and kind words about Jo & Nicola. We so hope you are happy in your new home and have a lovely Xmas.
5/5
GoogleWe sold a property through Robinson Michael & Jackson and they made the process so smooth. Their property valuation was spot on for the market, getting multiple offers within the ranges predicted and exceeding our expectations. They were also brilliant with the communication throughout the whole sale, keeping us updated with all the latest informstin on how it was progressing. Would highly recommended to anyone looking to sell their property.
Hi David, Just wanted to say thank for your review. We are very happy that you were pleased with our service. Andy at the RMJ Team
5/5
GoogleFantastic service from all the team at RMJ Strood, massive thanks to Reece, Nancey, Michelle, Jade and Callum. They fully delivered providing a very personal service. Highly recommend and I wouldn’t go anywhere else now.
Hi Gurmurkh, Thank you for your review. On behalf of the whole team we wish you all the very best in the future. Kind regards, Reece
5/5
GoogleA huge thank you to everyone at RMJ for their help with my move. A special thanks to Michelle who has been brilliant and supported me every step of the way. Her kindness and help removed the stress of moving home. I love my new home. Thank you RMJ
Hi Jacquie, thank you so much for your review. We're so pleased that you love your new home. We wish you the very best in the future. Kind regards, Reece and the team
5/5
GoogleGreat service and advice, kept up to date throughout. Danny and Jody have been very helpful and professional. Thank you.
Good morning Sophie, Thank you for your review, we are glad the team was able to provide great service. Wishing you all the best. The Robinson Michael & Jackson Team
5/5
GoogleMaidstone Branch This is the first time we bought a house from Robinson and Jackson. We are very happy with their service, good and very helpful staffs. They kept us informed about the process by email and telephone regularly. Thank you all for your help and support.
Dear Tulsee, Thank you so much for your kind words and for choosing Robinson and Jackson! We're delighted to hear that you had a positive experience with our Maidstone Branch. Ensuring our clients feel supported and informed throughout the process is always our priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Congratulations on your new home, and we wish you all the best. Best regards, Robinson Michael & Jackson.
5/5
GoogleI can not praise Jody Collins at Robinson Michael Jackson Maidstone enough. This estate agents were actually acting on behalf of the owners of the house I purchased, but Jody still went above and beyond to keep me updated on everything and was always professional, polite and considerate, an absolute star. I would definitely recommend this estate agents.
Good morning, Thank you very much for your review and kind words about Jody, glad she was able to help through the progression. We are pleased you have been satisfied with our service. All the best, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleOver the moon with our experience with RMJ Gravesend. The process was quick and ran fairly smoothly from the first initial meeting with Lily , finding the perfect buyer and then the sales progression with Tammy. I can’t fault anything, we were always kept up to date from Tammy the sales progressor and nothing was ever too much trouble so thank you so much. I would not hesitate to use RMJ again and would recommend them when it comes to selling.
Dear Scarlet. It was pleasure acting for you and its is lovely to know you would recommend us in the future. Have a great New Year from all the RMJ Gravesend team.
5/5
GoogleVery happy with the service I received when buying my flat. A long process but was kept well informed by the team and they helped keep the sale together with they great negotiation. A special thank you to Jo, Andy and Tammy.
Thank you Bal. It was a long process indeed but we got there in the end. Have a lovely Xmas.
5/5
GoogleJust finished my parents house sale with RMJ. They were fantastic, always on the end of the phone or email. Jo and Tammy, Whenever we needed them they were there, Helped us through the sale efficiently, liasing with our buyer and us every step of the way. Highly recommend this estate agent and especially Jo and Tammy,We will definitely go to them with my own house sale when time comes
Thank your for your lovely review. We are very thankful and glad you were happy with our service.
5/5
GoogleFrom the very beginning the sale of our property was excelled with the experience and knowledge of Robinson Michael and Jackson Gravesend. They matched us with potential buyers quickly and moved our property from selling to sold in a short period of time. Tammy worked tirelessly to keep our sale progressing within a long chain. She chased solicitors and was always at the end of the phone when we needed her. She was great at answering any questions we had and always liaised promptly within the chain. Thank you
Dear Jenny. Many thanks for taking the time to write out a review and to mention Tammy as well. It is greatly appreciated and we hope you are happy in your new home.
5/5
GoogleRobinson and Jackson came highly recommended by my colleagues and I decided to look for properties on there. Saw a house and feel in love. They provided viewing for me when i needed it most. Saw the house and loved it. From the first day I spoke with Lily, she made me feel relaxed. We very persistent and made sure we were on our toes. Having our house without any hassle was calming. Thanks so much Lily and thanks to Robinson and Jackson
Dear Damilola. Thank you for taking the time to write us a review and your kind words about Lily and the team. We hope you are very happy in your new home.
5/5
GoogleBrilliant service ! thanks to all the team for your help, Reece nancey Callum Michelle Adam you’re all stars. X
Hi Lauren, thank you for your review. Kind regards, Reece and the team
5/5
GoogleHave used Robson Michael and Jackson for a purchase we have made and all the team at Strood branch have helped us every step of the way. Michelle, has gone above and beyond to help us.
Hi Lauren, thank you for your review. We hope you're very happy in your new home. Kind regards, Reece and the team
5/5
GoogleAmazing team within the strood branch, although I did not complete due to the rising costs of the climate , the team at strood RMJ always were happy to take the time to help me, thank you Michelle, reece and Nancy and all other team at strood RMJ amazing service Jack
Hi Jack, thank you for your review. Wishing you all the best for the future. Kind regards, Reece and the team
5/5
GoogleRobinson Michael & Jackson in strood are very helpful and made buying our first house a breeze a special shout out to Nancey for being very helpful from start to finish.
Hi James, thank you so much for your review. We hope you're both very happy in your new home. Kind regards, Reece and the team
5/5
GoogleBrilliant work by Reece, Michelle & rest of the team at Strood branch of RMJ, would definitely recommend using them as dealt with my sale very efficiently & kept me up to date with progress.
Hi Jan, thank you so much for your review. It was a pleasure working with you and we wish you all the best for the future. Kind regards, Reece and the team
5/5
GoogleRating only, no written review.
Dear Ahmet, Thank you for your great review! Best regards, Robinson Michael & Jackson.
5/5
GoogleFriendly and competent. Jodie was brilliant when the process stuttered, somehow she got it moving again. Thank you
Good morning, Thank you very much for your review and kind words about Jody. We are pleased you have been satisfied with our service. All the best, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleHad a really good experience with Robinson Michael & Jackson, very friendly and professional. The were pretty quick on their emails and phonecalls, impressive level of service. Special thanks to Danny Baxter
Hi Kaloyana, Thank you for your feedback. It's pleasing to hear your experience has been a pleasant one. Many thanks, Robinson Michael & Jackson Maidstone.
5/5
GoogleMy partner and I are first time buyers. We have been searching for first home for over a year now. I have a very big tick list of the musts. Robinson Michael & Jackson have helped us find our dream home. The whole team couldn’t have been more helpful. Wonderful service throughout.
Hi George, Thank you for your review. All the best in your new home and please remember to invite us back around once you've carried out the work. Many thanks, Robinson Michael & Jackson Maidstone.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
