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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Very impressed as a Buyer with RMJ. Everyone we have encountered has been nothing but helpful and friendly with our buying process. Michelle has kept us updated throughout everything, Jade was so lovely and friendly at the first viewing and Reece, Callum and Nancy have been great with any questions we have had / arranging and re-arranging viewings! Really impressed and thank you so much :)

Henry · 2 March 2023 · Robinson Michael & Jackson Strood

Agent replied · 31 May 2023

Hi Henry & Ellie, thank you so much for your review. It was our pleasure to help you buy your first home. We look forward to giving you your keys. Kind regards Reece and the team

5/5

Google

Forget the internet, you might save a few pennies, but you get all the problems with it. The service we got at the Strood agency is worth every single pound spent. Five-star service, quick reaction time and very patient people. Thanks for your constant help and support, Michelle (and the hard-working team). Merci!

F · 2 March 2023 · Robinson Michael & Jackson Strood

Agent replied · 31 May 2023

Hi Frank, it has been a pleasure to meet you and to work for you. We wish you and your family all the very best for the future. Kind regards, Reece and the team. Je t'en prie

5/5

Google

Genuinely couldn't be more impressed with RMJ Maidstone, Jody in particular who has gone over and above her role to deliver a fantastic customer experience. I would recommend to all.

Suzanne · 2 March 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 31 May 2023

Hi Suzanne, Thank you for your kind words about Jody and the service she has provided. We're glad the experience has been a positive one! Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

It was my first time getting a property and RJ made it seemless both during viewing and moving, they were so helpful and still helpful. I have no regrets!

Bukola · 2 March 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 31 May 2023

Hi Bukola, Thank you for your kind words. It was a pleasure to help you and your partner find your next property, glad to see you're settling in well! Many thanks, The Robinson Michael & Jackson Maidstone Team

4/5

Google

Moving is a stressful time and you name it and it happened on my file but Jody who is apart of this team kept me informed through the whole process and went the extra mile to get my move over the line, professional throughout patience of a saint I would highly recommend to anyone.

Dennis · 2 March 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Dennis, Thank you so much for your heartfelt feedback! We understand that moving can be a challenging experience, and we're thrilled to hear that Jody provided you with excellent service and support. We'll be sure to pass along your kind words to Jody and the team. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Your recommendation means a lot to us! Best regards, Robinson Michael & Jackson.

5/5

Google

Huge thanks to the team at Maidstone, Robinson Michael Jackson. You helped us sell our house with complete professionalism. We are grateful for all your help and support. We always had a timely response with all our guestions and helpful advice. Keep up the good work, you're doing a grand job. Thanks. Anita and Andy. 👍😊

Anita · 2 March 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Anita and Andy, Thank you so much for your kind words and for choosing Robinson Michael Jackson in Maidstone! We're thrilled to hear that you had a positive experience selling your house with us. Providing professional service and timely responses to your questions is always our goal. We're grateful for your trust and are here to assist you in any way we can in the future. Best wishes, Robinson Michael Jackson Maidstone

5/5

Google

I have just had my property sold by Robinson Micheal Agent and my experience has been good. Jo Rossiter and her team helped me, supported me throughout the process. I will surely use them again..

Mopelola · 2 March 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 31 May 2023

Many thanks for you kind words. We are happy that you were happy. RMJ Gravesend team.

5/5

Google

Gravesend RMJ have been incredibly helpful throughout the process of purchasing and re-mortgaging my property. Lily has an in-depth knowledge of the local area and was able to suggest various houses that were what I was looking for. Ben made the mortgage application process seamless and was able to find a deal that suited me perfectly. Fantastic branch with staff who genuinely care. I have and will continue to use them with remortgaging and re purchasing.

Amy · 2 March 2023 · Robinson Michael & Jackson Gravesend

Agent replied · 31 May 2023

Dear Amy. Thanks so much for your reply. Team at RMJ.

5/5

Google

Reece is very knowledgeable and been a great help

First · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Thank you for your review

5/5

Google

The best agency,they done great job and very fast 👍🏼👍🏼 …

Amarildo · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Hi Amarildo, Thank you so much for your review. We wish you all the very best in your new home. Kind regards Reece and the team

5/5

Google

Thank you Michelle for all your help and professionalism. I will definitely recommend you and your branch to my friends and family.

Matt · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Hi Matt, Thank you for your review. Kind regards, Reece and the team

5/5

Google

Very Impressed with there service .Anyone looking for estate agents I would highly recommend using Robinson Michael Jackson strood 👌 …

Gary · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Hi Gary, thank you for your review. Kind regards, Reece and the team

5/5

Google

Thank you for the friendly efficient service from the whole team at RMJ Stood in the recent sale of my parents property, I can’t thank them enough for the way they handled the whole process at a difficult and emotional time for our family.

Nick · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Hi Nick, thank you for your review, it was our pleasure to work for you and we wish you all the very best in the future. Kind regards, Reece and the team

5/5

Google

Having visited a number of local Estate Agents, i found it so refreshing how the team atRobinson Michael Jackson Stroud put me at ease, my concerns over the current market were eradicated with excellent client interaction, they really listened and worked hard to help me move forward looking for my next property, i look forward to them finding the right property for me, thanks

Matthew · 6 February 2023 · Robinson Michael & Jackson Strood

Agent replied · 6 June 2023

Hi Matthew, it was a pleasure to meet you and we look forward to helping you find your new home. Kind regards, Reece and the team

5/5

Google

Professional, efficient and friendly guys to deal with.

Tom · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Good Afternoon, Thank you for your positive feedback about the Team, We wish you the best in your new home The Robinson Michael & Jackson Maidstone Team

5/5

Google

Kept me informed, good service, thank you

Jayne · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Good afternoon Jayne, Thank you for your kind words, it was a pleasure to work with you. Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

Best I've ever used. Great communication,

Trevor · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Good Morning Trevor, Thank you for your review. Wishing you the best, Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

Thank you so much to Caitlyn. Helpful and professional throughout.

Anna · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Anna, Thank you for your kind words! We're delighted to hear that Caitlyn provided you with helpful and professional service. We'll make sure to share your feedback with her and the team. If there's anything else we can do for you, please feel free to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.

5/5

Google

Caitlyn was super helpful and really professional. Thanks so much for your help.

Russ · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Russ, Thank you for your wonderful feedback! We're thrilled to hear that Caitlyn provided you with such helpful and professional service. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.

5/5

Google

I would highly recommend RMJ…. Danny was really informative/ helpful / knowledgeable with the local market…

Callum · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Hi Callum, Thank you for your kind words about Danny, we're happy you have been pleased with the service. Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

Sam and Ennis helped me rent out my property quickly and efficiently.

Jack · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Good morning, Thank you for you review regarding Sam and Ennis, we're delighted you have been pleased with the service. Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

Will definitely recommend them to friends and family. Jody is amazing!!

Kacy · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Hi Kacy, Thank you for your review about Jody, it's been a pleasure working with you. Many thanks, The Robinson Michael & Jackson Maidstone Team

5/5

Google

Couldn’t speak highly enough of RMJ, support throughout the whole process, start to finish. Particular mentioned to Danny who was knowledgeable and made the whole process seem-less!

Hallam · 6 February 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 6 June 2023

Good afternoon, Thank you for your kind words about the service provided, particularly about Danny. All the best in your new home, The Robinson Michael & Jackson Maidstone Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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