5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Hi Mason, thank you for your review. Kind regards, Reece and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you Madison. Kind regards, Reece and the team
5/5
GoogleVery professional and helpful team 👍🏻 …
Agent replied · 6 June 2023
Hi Anton, thank you for your review. Kind regards, Reece and the team
5/5
GoogleGreat service at the Strood branch from Reece Cox.
Agent replied · 6 June 2023
Hi Sude, thank you for your review. Kind regards Reece and the team
5/5
GoogleCalled up yesterday and just wanted to say what a helpful team I spoke to
Agent replied · 6 June 2023
Hi Morgan, thank you for your review. Kind regards, Reece and the team
5/5
GoogleThank you very much for your professional assistance, perfect customer services with understanding stuff.
Agent replied · 6 June 2023
Hi Sylwia, thank you for your review and feedback. Kind regards, Reece and the team
5/5
GoogleAbsolutely fantastic team at the Strood branch. I was kept informed all the way, supported when clarification was needed and felt they cared. The whole team are friendly and polite but I mostly dealt with Reece and Callum and found both warm and respectful. Thanks guys 😊 …
Agent replied · 6 June 2023
Hi Deborah, thank you so much for your review, it has been our pleasure working for you. Kind regards, Reece and the team
5/5
GoogleMy point of contact Jody is amazing in her job, she is very responsible and trustworthy. I am very optimistic and confident with the process of buying property as a first time buyer as I fully trust the whole team at Robinson Michael & Jackson in Maidstone and their capabilities. Thank you guys for being so quick in your replies and responsible for your clients. Myself as a client I am very happy with all your assistance so far.
Agent replied · 6 June 2023
Hi Manuela, Thank you for your kind words regarding Jody and the team, it's very much appreciated! It's been a pleasure assisting you in finding your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleRating only, no written review.
Agent replied · 2 October 2023
Thank you for the 5 Stars Patrick. Kelly & the Lettings team
5/5
GoogleExcellent service from a helpful, friendly and knowledgable staff
1/5
GoogleI spike to Izabela she was very helpful.
5/5
GoogleRMJ are a great agent! I have been doing my house search with them, and they have been perfect. Special thanks to Learna who has now found me my forever home!
5/5
GoogleIzabela was exceptional, helped me through the process and was always more then happy to go above and beyond.
5/5
GoogleIzabela was amazing with the whole process of getting my first house would highly recommend to anyone looking for a move.
5/5
GoogleRyan and the team in the rainham office have been most helpful my late mothers property needed to be sold Robinson michael & jackson have made this very easy for us thank you all again your great
5/5
GoogleKelly was able to provide an accurate and professional valuation within a few minutes. Great service and highly recommended.
5/5
GoogleLearna and Izabela have been a great help finding me the perfect house. I highly recommend the team at Robinson Michael & Jackson in Rainham!
5/5
GoogleIzabela was absolutely amazing, from the moment we spoke she secured me the earliest appointment possible to view the property, viewing was great, she answered all the questions I had. I’ll love to do business again with RMJ Rainham/Gillingham branch, they’re simply the best.
5/5
GoogleExcellent Service is Selling our home we had an offer within two and half weeks from going on the market we sold our house STC! We wanted to take a moment to express our heartfelt gratitude to Nina Nash at RMJ Estate Agents. Importantly may we pass on "A HUGE THANK YOU to NINA NASH”, for your invaluable assistance in helping with the progressing the sell of our house. Nina’s expertise, dedication, and hard work has truly made all the difference in making this process as smooth and successful as possible. Most importantly, we appreciate your warmth, kindness, patience, and support during what is one of the most stressful and emotional time. Your positive attitude and unwavering commitment to our success were truly inspiring and gave us the confidence we needed to navigate this complex process with ease. We hope as we get nearer towards the end of the process and with all going we will hopefully complete on Friday!! Although we are excited about moving into our new home and starting our new life in Cambridgeshire which is approximately 100 miles away from Medway, we will never the forget the dedicated and incredible team at RMJ, on particular Nina who helped us get there. With warm regards and deepest appreciation, and thanks for your continued efforts and support. Charlene - Seller
5/5
GoogleWe had an amazing time with RMJ from start to finish, the team Ryan, Jo, Isabel were very professional, helpful and polite there was never a question they could not answer and even though I phoned so many times they were patient. With regards to Nina who was a delight to work with, she was extremely helpful and although it was frustrating dealing with queries etc., she was able to alleviate my fears and kept us positive. The end of the transaction was very fraught but again Nina was such a professional she was on the case and we now have exchanged and completed. All in all it was a very pleasant experience but also stressful. We would recommend RMJ wholeheartedly. For reference please use Cook Taylor Woodhouse solicitors they are amazing and very on the ball.
5/5
GoogleWe are pleased with RMJ’s Estate Agents Services, and can confidentially state that we would without hesitation recommend RMJ’s Agent Estates to anyone looking to buy or sell a home!. We wanted to pass on our personal gratitude to RMJ and in particular to Nina Nash for all of her support, professionalism, responsiveness, and attention to detail throughout the entire process were truly outstanding, and we couldn't have asked for a better partner in this endeavour. Most importantly, we appreciate Nina’s patience, support positive attitude and unwavering commitment to our success were truly inspiring and gave us the confidence we needed to navigate the stressful and emotional sale/moving process with ease. We feel incredibly lucky to have worked with you and will always be grateful for the exceptional service you provided. Thank you again “Nina Nash” and to also to the RMJ Estate Agents Team for your support and continue efforts. Best regards, Clint - Medway Seller
5/5
GoogleIn one word glorious. This is the second time we've rented with RMJ and they didn't disappoint. Libby did a wonderful job and was quick with communication and more than helpful with everything. We were let down (by landlords) on the first 2 houses. They were sympathetic with our frustration and remembered everything we needed. Shortly after a phone call to check in about a third property Ellie suggested something new if we wanted a look round before it officially went on the market. It ticked all the boxes and had a wonderful atmosphere. Ellie booked us in for a viewing that day! And within an hour had a call back to say it was full steam ahead and we were on the road to getting our beautiful home. In summary Libby and Ellie were friendly, positive and went above and beyond to help. Communication was quick and reassuring and honestly wouldn't go anywhere else if we have to rent (or buy!) again. Thankyou Ladies you've made me and hubby very happy!
Agent replied · 2 October 2023
Hi Terri, thank you for the lovely revew. Im so pleased both Ellie & Libby could help you in finding a lovey new home. We wish you all the best and hope you settle in nicely :) Kelly & the Lettings team.
5/5
GoogleExcellent and efficient service from start to finish - always available and responsive and talked us thru the process as first time landlords Ellie and Stacey very professional Video, social media, promotion on websites worked wonders! Looking forward to our future our continued professional relationship Thank you for making everything so smooth Kimberley and Michael, Theatre Royal
5/5
GoogleThis is both mine and my partners first time renting and we could not have asked for better service. Kelly and Stacey have been amazing throughout and have made us both feel at ease. Great customer service, thank you both.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
