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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleHad a wonderful viewing with Claire from the branch, very friendly very knowledgeable and glad to be doing my house hunt with them and their partnered mortgage advisors!
Thank you so much for the review. Much appreciated.
5/5
GoogleIt was such a pleasure to deal with Angela Schoeffer and Mark Franklin. They were a huge help in progressing my sale
5/5
GoogleAngela and the rest of the team at RMJ Chatham have been nothing short of fantastic in helping us purchase our brand new home. They truly went above and beyond to support us, chasing solicitors and lenders in our behalf and always keeping us Informed. Whether you're buying or selling I would definitely recommend using them!
Thank you Sam much appreciated. All the best from Mark and the RMJ team
5/5
GoogleExcellent service from the whole team. After failing to sell the property at auction with another company, Robinson Michael Jackson found a buyer remarkably quickly and they have been supportive along the way. I would recommend them. They are professional and keep in contact - Angela has been great!
Thank you Phillip we really appreciate it
5/5
GoogleBrilliant service from the Robinson Michael & Jackson team. Just exchanged on a second buy to let property through RMJ Chatham and have been very impressed throughout. Great sales progression, great team and positive (very professional) experience all round. Would definitely recommend!
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleVery efficient and competent service given by Angela at RMJ. It was her efforts that coordinated all parties to a successful exchange and completion. Highly recommended! Thank you
5/5
GoogleA brilliant estate agent to work with. Very on the ball and efficient and also friendly. Angela in particular was a pleasure to work with.
5/5
GoogleAm very happy with the amazing support received from Robinson Michael and Jackson .The entire team were very helpful and displayed a great deal of professional throughout the whole process from start to finish and I would definitely recommend anyone to use them.
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleReally good service from RMJ I would recommend them to anyone buying/selling. Always making sure we were completing the process as quickly and efficiently as possible without being pushy. Everything was smooth with the transaction with very little stress. 👍🏻👍🏻👍🏻 …
5/5
GoogleRobinson michael & jackson was a very good estate agent and we got our first home with them and ofcourse Angela Schoeffer was absolutely guiding us through out from the start till we got the keys.thankyou team for such guidance.
5/5
GoogleAngela was very professional and extremely helpful throughout the whole process of selling my friends house. She kept me informed as to what was going on and kept the solicitors on their toes and we were able to complete in a timely manner.
Thank you for the feedback Alison 😀 …
4/5
GoogleTia Coles has been an excellent at showing my property and is always cheerful and positive, which I am sure affected the outcome. She has communicated every stage and taken on board all my comments. At time of writing, the sale is agreed and I hope for a smooth completion in a timely manner, thank you Tia.
5/5
GoogleExcellent service from the initial marketing to the finalising of the sale. Mark and his team were friendly and helpful. Once an offer had been accepted, Angela kept us well informed of the progress. A quick and stress free sale. We will definitely recommend RMJ to anyone selling a property.
Thank you so much Pauline, we really appreciate it.
5/5
GoogleThis is the second time using RMJ and each time I have experienced nothing short of a very professional service. The team at Chatham are very friendly and competent. It makes life so much less stressful! Many thanks, Patrice
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleThese guys have been brilliant from start to finish. Professional and efficient, which is really important when it comes to buying and selling homes. Mark and Tia were great at finding us a buyer and then Angela really helped getting the sale progressed to exchange. Three months start to finish and I could t be happier!
5/5
GoogleExcellent team, whenever I called someone was always on hand to help. You can tell they genuinely care about clients getting good end results whether you are the seller or buyer. In my case I was the buyer and I felt very supported throughout the whole process. Angela in particular was excellent, 100% recommend.
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleAngela has been extremely helpful throughout the buying process and made things less daunting and stressful. Extremely happy with Robinson Michael and Jackson overall. Managed to buy my first house with no hurdles. The communication was great and the sales process super fast. Would totally recommend!
Thank you Tabita we hope you are enjoying your new home!
5/5
GoogleOnly really dealt with Reece and Michelle (solicitor) both really helpful and efficient, everyone in the branch I met was also friendly and helpful.
Hi Shaun, thank you for your review. Congratulations on purchasing your first home and we look forward to giving you your keys on completion day. Kind regards, Reece and the team
5/5
GoogleMadison is an excellent agent. She was friendly and welcoming and showed us around in a professional and informative manner. She made it a very pleasant experience. She is an asset to your company.
Hi Jacqueline, thank you for your review and kind words. We hope we can help you secure your new home. Kind regards, Reece and the team
5/5
GoogleI saw this good looking house in Maidstone and indicated interest online. Soon after I finished indicting interest ,I got a call from Samuel Wood who seemed to be in-charge of the property . He is the most Amazing guy in the estate agency, very professional with satisfactory,convincing and reassuring explanations on the process that was going to be involved . His follow up was top-notch and his kindness and diligence was second to none . He made the process straightforward and followed up such that within one week,our references ,other checks and payments were sorted perfectly without any pains or stress on us. I am in love with the way Robinson Michael and Jackson probably trained him to do the job because he is very good at it,though I anticipate he has some personal qualities which makes him super excellent in discharging his duties . I would encourage the letting agency to keep up their easy, straightforward,transparent pattern of letting so that it won't be a terrible burden trying to get a home in the UK. I would also encourage them to raise more of people like Samuel because it would make them to stand out super compared to other letting agencies . I give the company 5 Star recommendation, I give Samuel 5 Star recommendation. Keep up the good job .
Good morning Chimereuche, Thank you for you review regarding Samuel and his service. We're delighted you've been satisfied with the process and your new home. Wishing you all the best in your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleA big thank you to RMJ for representing us during the sale of our home in Higham. It’s been a tricky chain, with lots of complexities but RMJ didn’t let that get in the way. Professional, persistent and empathetic. Not your usual Estate Agent I know, but this team really are different. A special mention to Jo, our sales progressor, who kept us fully up to date from start to finish and was always happy to go the extra mile when needed. Thanks again RMJ, really appreciate your support and help in getting us sold and moving into our new home. Sarah and Emma. 🤗
Dear Sarah & Emma. Thank you very much for your kind words. It has been a pleasure dealing with you not on the sale but when you purchased the house. All the best for your new venture. Andy and the Gravesend team.
5/5
GoogleHave had an amazing experience selling my property with this branch. Always friendly, accommodating and efficient!
Hi Joel, thank you for your review it was our pleasure to help sell your property. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
GoogleNancey at RMJ Strood office has been amazing so far in helping us find a property. She has been so helpful throughout the process and I would recommend her to anyone going through the honebuying process.
Hi Richard, thank you for your review. Wishing you all the best, Reece and the team
5/5
GoogleI recently worked with Jody on a real estate transaction and was thoroughly impressed with her professionalism and expertise. Jody was responsive, knowledgeable, and went above and beyond to ensure a smooth and successful transaction. She was always available to answer my questions and provided invaluable guidance throughout the process. I would highly recommend Jody to anyone looking for a reliable and trustworthy real estate agent. Thank you, Jody, for your exceptional service!
Hi Bilal, Thank you for your review regarding Jody and her service, we're delighted you've been impressed with her service! Many thanks, The Robinson Michael & Jackson Maidstone Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
