5/5
GoogleWould highly recommend the RMJ team, they were all very helpful and friendly. Made my first time buying a house very easy and stress free
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleNina and the team were amazing throughout the process of buying a home. Nina kept us informed at every stage and completion would not have been possible without her!
5/5
GoogleI was aptly assisted throughout the property purchase process by Robinson & Jackson with the Sales Progressor and the SP Administrator especially helpful with keeping me informed and ensurimg all my submitted queries were answered. The support I've received is much appreciated, and I would have no qualms managing a future property transaction with Robinson and Jackson in the future.
5/5
GoogleVery good service selling my late parents home, found a buyer within a week without it even going on the website.
Agent replied · 1 October 2023
Dear Tim. Thank you for your view. Glad you were pleased with our services and timescales. Kind regards RMJ Gravesend Team
5/5
GoogleRM&J, Ellie and team were very professional, quick through out the renting process. Overall Satisfied with RM&J.
Agent replied · 1 October 2023
Thank you for your kind review Girish, it has been a pleasure working with you! Wishing you all the best! :)
5/5
GoogleThe best real estate agents ever! I didn't think that buying a house could be so pleasant, despite our poor knowledge, they answered all our questions very quickly, communication and customer service at the highest level. People always helpful and smiling! I absolutely love Jo and Tammy who have been so helpful to us, I wish everyone to meet such wonderful people when buying a house! Thank you.
Agent replied · 1 October 2023
Dear Lukasz. We are delighted that you were very happy with our service. We hope you enjoy your new home as much as we enjoyed working with you. Thank you from the whole RMJ Gravesend team
5/5
GoogleCouldn't have asked for better service in the sale of my property. From the very start Dallas and his team were professional and and communicative throughout. Would most definitely recommend!!
Agent replied · 1 October 2023
Thanks for giving us the opportunity Peter -Dallas & the team
5/5
GoogleCallum has shown us around a few house now on behalf of RMJ and has been extremely helpful and friendly throughout. It’s been a pleasure to work with him
Agent replied · 1 October 2023
Hi Jane, thank you for your review. Kind regards, Team Strood RMJ
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRobinson Michael & Jackson have been very helpful in securing my first property purchase. I would recommend them to anyone.
5/5
GoogleFrom beginning to the end Stacey and her team worked very hard and got my house rented out and helped deal with so much allowing me to carry on with day to day business. thank you very much.
5/5
GoogleBrilliant experience with this firm, I was speaking with Jessie on the phone who took time in explaining the process and made sure I understood and answered any questions that I had very clearly. I also dealt with kelly, Nikki and Ellie who were all equally very helpful. Throughout the viewing she guided me through what the next steps were and made the whole process a breeze. Would 100% recommend to anyone thinking about using this company, and would use it again myself if it came to it.
5/5
GoogleTammy has been amazing providing regular updates on the sale of our property to keep us well informed of any progress and helping to move things along. Would highly recommend!
Agent replied · 1 October 2023
Amazing to hear your feedback. Thank you so much.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service and communication
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
