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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Everyone in the team was so helpful, highly recommend.

Dan · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 29 August 2023

Thanks Dan, glad we were able to help

5/5

Google

Great service and team, Joely was very helpful!

Esme · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 29 August 2023

Thanks Esme, appreciate you taking the time to leave us a review

5/5

Google

The team are great! Very friendly but also very helpful.

Maddie · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 29 August 2023

Thanks for taking the time to leave us a review Maddie

5/5

Google

Excellent service from start to finish by sam and Mica kept informed every step of the way whilst selling my house will definitely be using these guys again

Jamie · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 29 August 2023

Thanks Jamie, glad we were able to help. Appreciate you taking the time to leave us a review

5/5

Google

Good response by all staff. Easy to get hold off. Talked me through everything with top advice on the way with selling and also buying. Special thanks to Sam and mica Sittingbourne branch. Really nice and easy to talk to. Had bad experiences before with estate agents. But not one problem with you guys. Totally recommend.

Graham · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 29 August 2023

Thanks for the kind words Graham, been an absolute pleasure. Wish you all the best in the new home!

5/5

Google

Stacey at RMJ has been absolutely fantastic. From start to finish the process of changing over tenant has been quick, efficient and easy to navigate. Speed of Communication and being kept up to date of progress cannot be faulted and Stacey …

Gordon · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 6 July 2023

Thank you for the kind words Gordon.

5/5

Google

I have just completed the sale of my late Parents home in Sittingbourne. This is the third occasion I have used Robinson Michael and Jackson to sell a property and would thoroughly recommend them. From initial valuation visit (by Sam) to …

Tina · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 6 July 2023

Thank you for the very kind words Tina. We are so glad we were able to alleviate a bit of that stress for you, it’s been an absolute pleasure assisting. We wish you and yours all the best

5/5

Google

Rating only, no written review.

Luke · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 6 June 2023

Thanks for taking the time to leave us a review Luke

5/5

Google

Rating only, no written review.

Jordan · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 6 June 2023

Thanks for the review Jordan, hope you’re happy in your new home

5/5

Google

Always very approachable and helpful

Phoebz · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 6 June 2023

Thank you for taking the time to leave us a review

5/5

Google

A great experience from start to finish! Communication was excellent and no question was too daft to ask! Thank you Mica and Ellie.xx

Katherine · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 31 May 2023

Thank you for the lovely feedback Katherine.

5/5

Google

My experience was an extremely pleasant one. Before any slight delays took place, Robinson, Michael and Jackson were on the case to help resolve any problems. I found them to be proactive and on the ball with all aspects of my purchase !

Folake · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 31 May 2023

Thank you for the kind words Folake. We hope you will be very happy in your new home!

5/5

Google

I have never used the estate agent before but I used Robinson Michael &Jackson during my property purchase and I must say they kept me updated of the progress checking with my solicitor and making sure everything goes smoothly. I have not …

Janeth · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 31 May 2023

Thank you for the kind words Janeth. Not long to wait for your completion day now!

5/5

Google

I would highly recommend Robinson Michael & Jackson. We required their services to sell my late mother’s house. They were our first choice after consulting with other estate agents in the area. …

Mick · 20 September 2023 · Robinson Michael & Jackson Sittingbourne

Agent replied · 31 May 2023

Hi Michael, thank you for the kind words. Glad we got this through for you and the family.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

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