5/5
GoogleReally helpful and experienced staff, highly recommend them
Agent replied · 6 June 2023
Thanks for taking the time to leave us a review Alison. Much appreciated
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleReally great communication and advice given. Can’t fault 😊 …
Agent replied · 6 June 2023
Thank you Sarah, much appreciated
5/5
GoogleLexi offered great service, very helpful!
Agent replied · 6 June 2023
Thank you Lola, we appreciate you taking the time to leave us a review
5/5
GoogleBrilliant customer service and communication, especially thanks to Lexi.
Agent replied · 6 June 2023
Thanks Alfie, glad you were happy with our service
5/5
GoogleSuch good service, have always been so helpful with everything.
Agent replied · 6 June 2023
Glad you had a great experience dealing with us Honey.
5/5
GoogleMe and my family had an amazing experience with this company would definitely recommend! X
Agent replied · 6 June 2023
Thank you for the review Georgia. So glad you had a great experience
5/5
GoogleHappy to do business with RMJ Sittingbourne not problem with service and found helpful
Agent replied · 6 June 2023
Thanks Robert! Appreciate the feedback!
5/5
GoogleThank you so much guys, you all went above and beyond with our move, friendly smiley team always happy to help :-)
Agent replied · 31 May 2023
Thank you for the kind words Emma, you were an absolute pleasure to deal with and we hope you are happy in your new home!
5/5
GoogleWent in with my mum just for a couple of query’s and Lexi was extremely helpful in guiding us and answering to any questions we had!
Agent replied · 31 May 2023
Thanks Hannah, really appreciate you taking the time to share your experience with us
5/5
GoogleFirst class experience!from the first meeting with Adam I knew I had commissioned the right team.professional and efficient.highly recommended .
Agent replied · 31 May 2023
Thanks for the kind words Kai.
5/5
GoogleVery happy with my experience and put me at ease completely in such a stressful time. Thank you to Mica, Ellie and team xx
Agent replied · 31 May 2023
Thanks for the kind words Hayley, we hope you are happy in your new home!
5/5
GoogleMica and the team were fantastic! We hit some trouble points but Mica worked super hard to help and keep us happy! I would definitely recommend their services.
Agent replied · 31 May 2023
Thank you for the lovely review Marilyn. We hope you are happy in your new home!
5/5
GoogleWe had a very good experience with Mica and her team. In just 10 weeks we got our keys from our new house. Thank you very much. …
Agent replied · 31 May 2023
Thanks Olga and Adrian, we are so glad we were able to get you in your new home nice and quickly. We wish you all the best!
5/5
GoogleI needed to sell my house and I found Robinson Michael and Jackson online. I found them to be very friendly and happy to answer any queries I had. I'd recommend them. They are a great team.
Agent replied · 31 May 2023
Thanks Melanie, glad you have been happy with our service.
5/5
GoogleSold my property with Robinson, Michael & Jackson and everyone was very helpful from the valuation to completion. I wouldn’t hesitate in using them again. I mainly dealt with Sam & Mica and both were brilliant answering everything quickly and getting back to me when needed.
Agent replied · 31 May 2023
Thanks Kayleigh, glad we got there in the end on this one. Thanks again
5/5
GoogleExcellent service from all the staff at Robinson Michael and Jackson from start to finish. Professional, excellent communication and kept me updated throughout the sale. Highly recommended, will definitely use them in the future!!
Agent replied · 31 May 2023
Thank you very much for the review. Glad you’ve been happy with our service Parlad
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thanks for the review Rebecca
5/5
GoogleVery good experience buying our first home, ellie showed us around within a couple of days of showing intrest, always responsive. would recomend.
Agent replied · 31 May 2023
Thank you Jack, we hope you are happy in your new home!
5/5
GoogleWe have used many estate agents over the years buying and selling properties! Our experience with Sittingbourne Robinson Michael and Jackson has been exceptional! …
Agent replied · 31 May 2023
Thank you for the kind words Dawn and Keith, We are so happy you’ve been pleased with our service. Thank you for trusting us to sell your property.
4/5
GoogleSam and the team were great at keeping me informed throughout the sale of my property. I didn’t have much luck with a few of the buyers at times and Sam was very good at acting on this quickly and keeping me sane! Thank you Sam!
Agent replied · 20 September 2026
Thank you for the review Helen. So glad we got there in the end with this one! Wishing you all the best
5/5
GoogleReally easy and very helpful, special thanks to Adam who really helped me out with all my questions.
Agent replied · 1 October 2023
Thanks Brad
5/5
GoogleRating only, no written review.
Agent replied · 29 August 2023
Thanks Belle
5/5
GoogleGreat Service
Agent replied · 29 August 2023
Thanks for the review Karen
5/5
GoogleGreat service from start to finish
Agent replied · 29 August 2023
Thanks for the review Kelly
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
