Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleGreat team who have been really helpful in chasing things up when necessary. Not pushy but give helpful advice. Thank you team!
Thank you for giving us the opportunity, we are pleased you were happy with our service Dallas & the team
5/5
GoogleWe recently purchased a house through Robinson Michael & Jackson and from the beginning with Kendall alerting us to the property, and Joe with all his help during the process and Dallas overseeing it all, we have had a brilliant experience and great customer service. Can’t recommend them enough!
Thank you Nick! We all hope you enjoy your first home. Dallas & the team
5/5
GoogleBased on my previous experience of moving home with different agents, I had expected the process of selling my late mother’s house to be extremely stressful. But, it turned out to be simple and stress free with Robinson Michael & Jackson. …
5/5
GoogleWe recently purchased a property through Robinson, Michael & Jackson Chatham and it was a wonderful process. Our Sales Progressor kept us informed every step of the way and gave us plenty of advice throughout, it was fantastic as we are …
Thank you!
5/5
GoogleRMJ are the best estate agents I’ve ever used. I have now brought and sold 3 times with them and every single time they are phenomenal, the service is exceptional, every single staff member is so friendly and so helpful. They go absolutely …
Thank you so much Gabrielle much appreciated.
5/5
GoogleThis team at Chatham branch were fantastic, they were able to help me through my sales from start till when I got my key. …
Thank you for the kind review. All the best Mark RMJ
5/5
GoogleI’m just so glad that I chose Robinson Michael & Jackson to sell my house. I had three agents to value the property and Mark, the manager stood head and shoulders above the other two. His appearance was smart and his articulate and …
Hi Brian, thank you for taking the time to do this for us, we really appreciate it and glad you were pleased with the service.
5/5
GoogleI am very happy with the service provided by RMJ in the sale of my late mother-in-law's retirement flat. These are not properties which lend themselves to a quick sale but RMJ persevered with it. I was notified of every viewing, provided …
5/5
GoogleThe staff at RMJ ( Chatham) acted speedily to market my property and successfully navigated us through to purchasing our new home. From start to finish everything went smoothly and nothing was a problem to the staff. Our RMJ team was …
Thank you Tony its been a pleasure!
5/5
GoogleI couldn’t recommend Chatham RMJ enough! Everyone is extremely helpful and welcoming. Angela was out estate agent and I honestly can’t thank her enough for all the help and support she has given us! She has gone above and beyond her job …
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleWe had previously used another agent to sell our house with little success and little help from their staff. RMJ however, were efficient and friendly from the start. The property was valued, photographed and marketed quickly, correspondence …
Thank you Diane much appreciated!
5/5
GoogleThanks to the folks at RMJ. Tia and Claire for helping during the search for a suitable property, and a big thanks to Angela for helping with sales progression, Angela played an instrumental part in reassuring the seller when there were …
Thank you Tobi, it was certainly a long transaction but we all got there in the end. We look forward to helping you again in the future. thanks Mark RMJ
5/5
GoogleWe got three quotes from other agents before deciding to use Robinson Michael and Jackson. Choice Was made based on price and the reputation of the agent. As we also use Robinson …
5/5
GoogleI dropped into this branch recently as I am looking to buy somewhere but wasn't exactly sure of what I was looking for or what options were available to me. …
5/5
GoogleVery helpful and pleasant to deal with
Hi Max, thank you very much for your review. Wishing you all the very best for the future. Kind regards, Team Strood RMJ
5/5
GoogleHi just spoke to Jessie on the phone she was informative. Ellie down my viewing both girls a credit to the company a pleasure to deal with,
Thank you for your kind words! We're delighted to hear that Jessie and Ellie provided you with an informative and pleasant experience. It's wonderful to know that they were a credit to the company and made your dealings with us enjoyable. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. We appreciate your positive review and the opportunity to assist you. Thank you for choosing us! Best regards, Lee and the team
5/5
GoogleJust moved into our new house, communication was excellent, we felt very much at ease throughout the entire process Thank you
Congratulations on your new house! We're thrilled to hear that your experience with us was positive and that the communication was excellent. Making our clients feel at ease throughout the entire process is our goal, and we're glad we could contribute to a smooth and enjoyable experience for you. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing us, and we wish you all the best in your new home! Warm regards, Lee and the team
5/5
GoogleThank you so much Kelly, Nikki, Ellie & Jessie. You are an amazing team, you managed to let our property within a week, achieving the asking price, great work guys. Communication was excellent also, would highly recommend. Will be back when the next one becomes available!
Thank you for your glowing feedback! We're thrilled to hear that Kelly, Nikki, Ellie, and Jessie, our fantastic team, were able to let your property within a week and at the asking price. Achieving such results is a testament to their hard work and dedication. We're also pleased that the communication was excellent throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again when your next property becomes available. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing us! Best regards, Lee and the team
5/5
GoogleVery happy to recommend this company, they were most efficient from start to finish.
Thank you so much for your recommendation! We're thrilled to hear that you are very happy with our company and that we were able to provide efficient service from start to finish. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. We appreciate your positive review and the opportunity to assist you. Thank you for choosing us! Best regards, Lee and the team
5/5
GoogleHad a great experience with Robinson Michael & Jackson when buying our first flat. From booking the first viewing to purchase the whole team was incredibly helpful, especially Nina and Kayleigh who were super helpful throughout chasing the seller and their solicitors. Highly recommend!
5/5
GoogleI couldn’t thank Kelly enough for assisting us during the viewing and letting process. We got the house that we are praying for and we are so happy that the process went very smooth and very fast. Kelly was very friendly and accommodating and gave us easy and clear instructions on what to do. Thank you Kelly and your team for helping us these past days. We really appreciate you all. More power to you and your team!
5/5
GoogleExcellent communication all through the buying process and Excellent customer service. I highly recommend 👌 …
Hi Donny, thankyou so much for your kind words we wish you all the best in your new home! Kindest Regards, The Gravesend Sales Team.
5/5
GoogleRecently sold our house with RMJ Gravesend, was a really quick and easy process, and they were constantly keeping us in the loop! Thanks RMJ
Hi Charlotte, Thankyou so much for your kind words, we are so glad we were able to assist in making the process as smooth as it could be. All the best in the future, Lily and The Gravesend Team.
5/5
GoogleReally happy with the service, I was provided I spoke to Harry today helped me book in my first viewing and was really helpful, would definitely recommend speaking to the team at RMJ
Thanks for taking the time to leave us a review Sean. Glad you’ve been happy with the service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
