5/5
GoogleRating only, no written review.
Agent replied · 28 November 2023
Thank you for the review! Lee and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)294 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)97 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)82 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)148 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleVery good all around service..From marketing to sales progress stage.. Thanks
Agent replied · 28 November 2023
Thank you for your positive feedback! We're delighted to hear that you had a very good experience with our all-around service, from marketing to the sales progress stage. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing our services! Best regards, Lee and the team
5/5
GoogleThank you RMJ, a special thanks to Ellie & Kelly! I had a fantastic experience with this agency. Great advertisement of the property and clear communication throughout. The agents made the whole process stress-free and efficient. Highly recommend!
Agent replied · 28 November 2023
We are so pleased you had a great experiance! Thank you for the 5 * Review! Kelly & the Lettings team.
5/5
GoogleKendell has been absolutely amazing from start to finish. We viewed the house with her and she made us feel very welcome to have a look at everything in a timely manner. Throughout our whole buying process we honestly couldn't have found someone better to help us through it so smoothly. Communication has been amazing
Agent replied · 12 January 2025
Thank you for your kind words Linzi - Dallas & the team
5/5
GoogleVery helpful staff especially Maxine pushing the solicitors daily
Agent replied · 28 May 2023
Thank you for your review Terry - we look forward to handing the keys to you on the 24th!
5/5
GoogleThank you so much RMJ Walderslade and Kendell in particular, i am settling into my new home and it was you who made it happen. The process was was so smooth i can’t believe we completed in just 4 weeks!!! …
Agent replied · 28 May 2023
Thank you Andrew -thanks for your help in getting the transaction through in 4 weeks! we hope you are enjoying your new home!
5/5
Googlealready sold one property with RMJ and in the process of selling another. Very pleased with the service and attention they give. Joe has been a great help and does a brilliant job.
Agent replied · 28 May 2023
Thanks for you review Melanie Dallas & the team
5/5
GoogleCouldn’t be happier with how the team at Walderslade helped me with the sale of my house. Especially Dallas, Maxine and Kendall. Went above and beyond to get a quick sale and kept me in the loop the whole time.
Agent replied · 28 May 2023
Thank you for the 5 star review Daniel, We are pleased you were happy with our service RMJ Walderslade
5/5
GoogleI can’t thank all the team at Robinson Michael & Jackson enough for all their support over the past 6 months. I think I spoke to every member of the team throughout the house buying process and I was always grateful to hear a friendly, …
Agent replied · 28 May 2023
Thanks for your review Sian- we hope you are enjoying the house many thnaks Dallas & the team
5/5
GoogleOne thing that became obvious early in my journey with Robinson Michael is that the have nice and clean properties. Their staff are very courteous during calls and viewings. They take their time to explain the process to me. I will surely be viewing their properties again in future.
Agent replied · 28 May 2023
Thank you for your review Dallas & the team
5/5
GoogleRobinson Michael & Jackson have been absolutely fantastic. From the lovely Joe helping us sell our property to the amazing Maxine keeping us in the loop the whole way. Maxine has been more than an estate agent, her Knowledge, support and guidance has been fabulous. Thank you
Agent replied · 28 May 2023
Thank you for your 5* review Leigh and we hope you enjoy your new home Dallas & the team
5/5
GoogleExcellent experience with RMJ who marketed our home for us, found a buyer quickly through the open day and then proceeded to keep us informed throughout the process which was challenging due to a few hiccups further up the chain. Joe, …
Agent replied · 28 May 2023
Thanks Prash- it wasnt always straight forward but we got there in the end ! Dallas & the team
5/5
GoogleBuying our first home together was a great experience through RMJ. A great estate agency with all staff very helpful throughout out or dealings through them with our long journey of finding a home. Would not hesitate to use when thinking of our next move. Thank you
Agent replied · 28 May 2023
Thank you for your kind words and five star review Steven. We are really pleased you were happy with our service Dallas & the team
5/5
GoogleI first contacted Robinson Michael & Jackson, when my mother asked me to help with getting a valuation on her property. Mum needed to go into a care home and knowing the valuation would enable us to set up a deferred payment arrangement …
Agent replied · 28 May 2023
Thank you for your kind words Steve.We are really pleased you were happy with our service Dallas & the team
5/5
GoogleThank you to the team at Walderslade, had a great experience with them. I dealt with Kendell mostly, couldn't fault her in any way, she was so efficient and kept us updated throughout the whole process.
Agent replied · 1 January 2024
Thank You Melissa Dallas & the team
5/5
GoogleRating only, no written review.
Agent replied · 29 August 2023
Thank you for your 5 star review, Dallas & the team
5/5
GoogleVery good company, I recommend it to everyone
Agent replied · 29 August 2023
Thank you and we hope you are enjoying your new home, Dallas & the team
5/5
GoogleMe and my partner have just bought our first property through RMJ and we couldn't be happier with the help and service they've provided. They always kept us in the loop and were always quick with any queries we had. Would highly recommend!
Agent replied · 29 August 2023
Thanks for your kind words Harry ,Dallas & the team
5/5
GoogleJoe has been a godsend. He has gone above and beyond to help us through this process. I cannot recommend him enough and I will certainly make him my first point of call in the future if the need arises
Agent replied · 29 August 2023
Thanks For you review Sam - we are pleased you wee happy with our efforts Dallas & the team
5/5
GoogleWe have just purchased our first home from the team at Robinson Michael & Jackson and could not be happier with the service and support they have provided along way! Dallas and Kendell have been phenomenal throughout!
Agent replied · 29 August 2023
Thanks Hannah- we all hope you enjoy your first home-Kind regards Dallas & the team
5/5
GoogleHighly recommend. Couldn’t have been more helpful when dealing with difficult solicitors. I can’t thank Kendell and Dallas enough. Would defiantly use again, if we were to move in the future.
Agent replied · 1 August 2023
Thanks Annabel - We got there in the end! Dallas & the team
5/5
GoogleHighly recommend RMJ Walderslade branch. Helpful and supportive throughout the sale of the family home. Kept us updated and advised on market trends and best action. …
Agent replied · 1 August 2023
Thank you Zoe ,It was a pleasure working with you,Dallas & the team
5/5
GoogleKendell, Dallas & team at RMJ from Day One of helping us sell a very much loved family home with sentimental emotions attached have been super sensitive to the situation and highly professional throughout. I would absolutely without …
Agent replied · 26 July 2023
Thanks for giving us the opportunity Suzy ,we are really pleased you were happy with our service Dallas & the team
5/5
GoogleAfter seeing multiple properties with multiple estate agents, my partner and I couldn't be happier with the service we received from Robinson Michael & Jackson. Our estate agent, Kendal, was absolutely fantastic. She helped us from start to …
Agent replied · 26 July 2023
Thanks Charlie - we are really pleased you were happy with our service kind regards Dallas & the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
