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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,206 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,000

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

176

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,994 reviews on Google only. Show every review

5/5

Google

Whole team is brilliant and professional. Special thanks to Nina Nash in Rainham branch. She is lovely and helpful always.

Maha · 23 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you so much for your kind words! We're thrilled to hear that our entire team has provided brilliant and professional service. A special thanks to Nina Nash at our Rainham branch, we're delighted that she stood out for her loveliness and helpfulness. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If there's anything else you need or if you have more feedback to share, please feel free to reach out. Thank you once again for your kind words! Best regards, Lee and the team

5/5

Google

2nd time selling with RMJ Rainham (3rd time with a RMJ branch) photos are very good without being misleading and the staff are professional. Worth the fees in both achieved prices and market knowledge. Selling/buying is stressful but RMJ make it the best it can be. Exchanged today and wanted to add that it was a pleasure to deal with the team, Nina in particular explained the process, was clear and concise and very pleasant to deal with.

Alison · 23 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you so much for your continued trust in Robinson Michael & Jackson, and congratulations on the successful exchange! We're thrilled to hear that your experience with RMJ Rainham has been positive for the second time. Your feedback on the quality of our photos, professionalism of our staff, and the value you find in our fees is truly appreciated. A special thank you for recognizing Nina, who took the time to explain the process clearly and concisely. We're pleased to hear that her pleasant demeanor added to the overall positive experience. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Wishing you all the best in your next steps! Thank you again for choosing RMJ. Best regards, Lee and the team

5/5

Google

I had a fantastic experience with RMJ! Their team was professional, knowledgeable, and incredibly helpful throughout the process. They went above and beyond to find me my dream home and made the entire process seamless. I highly recommend them for anyone looking to buy or sell a property. Thank you RMJ Rainham, for your outstanding service!

Lea · 23 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you so much for your wonderful review! We're thrilled to hear about your fantastic experience with RMJ Rainham. It's fantastic to know that our team's professionalism, knowledge, and exceptional assistance contributed to finding your dream home and making the entire process seamless for you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If there's anything else you need or if you have more feedback to share, please feel free to reach out. Thank you again for choosing RMJ, and congratulations on your new home! Best regards, Lee and the team

5/5

Google

RMJ Strood Team have been a pleasure! They made my first time buyer experience easy. I was contacted and updated throughout the process and they were very approachable with any questions I had. Many thanks to Madison, Michelle, Charley & Nancey for being a part of of my experience

Seyi · 22 October 2023 · Robinson Michael & Jackson Strood

Agent replied · 29 October 2023

Hi Seyi, thank you very much for your review. It was a pleasure in helping you buy your first home and we look forward to the day we can give you your keys. Kind regards, Team RMJ Strood

5/5

Google

Jody has been very helpful as she has proactively given us an update on our house purchase on a consistent basis, and has been quick to respond to any queries that we have

Daniel · 16 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Hi Daniel, Thank you for taking the time to leave a review. It was a pleasure to assist in the purchase of your new home! All the best Jody Collins Robinson Michael & Jackson

5/5

Google

Our experience with company has been great. Jody has been exceptional with excellent communication, and very proactive.

Sylvia · 16 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Hi Sylvia, thank you for the kind review. It means a lot. I'm glad that you've been satisfied with the service provided. Thanks, Jody Collins Robinson Michael & Jackson

5/5

Google

Would highly recommend to anyone looking for advice, guidance and quality service about the market. Ennis Richards was fantastic in his patient yet meticulous approach in giving me advice in order to pursue my next step. A true testament to the hard work and service at Robinson Michael & Jackson.

Samuel · 16 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Hi Sam, Appreciate the kind words and the fact you took time to leave such a positive review. A high level of customer service is something we strive to provide at all times so I'm glad to read you're happy with the advice and service provided. Thanks, Ennis Richards Robinson Michael & Jackson

5/5

Google

Fantastic service from Stacey Greenwood & the Team at RMJ! Thanks from all at AE&I Limited

Declan · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you for the review Declan :) Kelly & the Lettings team.

5/5

Google

I have the pleasure of dealing with RMJ Rainham on a regular basis. They are always friendly and helpful throughout the duration of each transaction. Kayleigh is always happy to be of help and goes above and beyond to get the job done.

Brooke · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you for your kind words and the pleasure of working with you regularly! We're delighted to hear about your positive experiences with RMJ Rainham and particularly appreciate your recognition of Kayleigh. It's fantastic to know that she is always friendly, helpful, and goes above and beyond to ensure each transaction is handled with care. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. We appreciate your continued trust in RMJ Rainham. Thank you again for your kind words! Best regards, Lee and the team

5/5

Google

Finally...it has been a very long and stressful year with no fault of RMJ but thank god all completed today! The staff at RMF have been professional and so helpful throughout the entire process. Personal huge thanks to Jo, Nina, Kay, Izabela and anyone who I've forgotten to mention. I am hoping to purchase in the near future and would definitely be using RMJ and the team. Many Thanks again. Adam. Forge Court

Adam · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you so much for your kind words, and congratulations on the completion of your property! We understand that the journey may have been long and stressful, and we truly appreciate your patience and understanding. It's heartening to hear that our team at RMJ, especially Jo, Nina, Kay, and Izabela, made a positive impact with their professionalism and helpfulness. We look forward to the opportunity to assist you again when you decide to purchase in the near future. If there's anything more we can do for you or if you have further feedback to share, please feel free to reach out. Thank you again for choosing RMJ. Many Thanks, Lee and the team

5/5

Google

From the very time of viewing a property through this team, they have been nothing but magnificent. Initial property viewed there was difficulties, that the team attempted to resolve. On viewing our next property they knew the issues, and have literally done everything they can to assist. Nikki from first interest in the property, communicated as soon as viewing slots were available. Ellie on viewing day, was so knowledgeable on the property, but was not just a job for her, she made us feel so relaxed, and every step of the way, she would let us know the previous issues had were resolved went above and beyond with those details, that helped so much. On referencing and the checks, Stacey has been such a pleasure, a million questions, and she always answers with the same emotion. The team have been unbelievable and I cant put in to words how much they have helped me and my partner. All of them are a credit to the company, and we will always be forever grateful. Any housing needs this is the team to go to

Matt · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you for the review Matt, so glad we could help you both in the end. You know where we are should you ever need anything in the future! Kelly & the Lettings team.

4/5

Google

Looking for a property to rent is a very stressful and daunting project to embark on. I had a lot of challenges and disagreements until I came across Ms Ellie-Louise Fletcher. Oh my goodness, this lady is so professional in her dealings, hardworking, supportive and relentless in discharging her duties. Ms Fletcher, always made sure to check up on me with latest updates and assuring me to just believe in the process. I will recommend Ellie-Louise very highly to anyone. I’m so grateful to her for her support until the end

George · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you for the review George. Kelly & the Lettings team.

5/5

Google

Great so far. After a really bad experience with another big company I was hesitating to trust in an agent, but Ellie from Rainham office went up and beyond to help us find our new home. Good system, allowing you to report any problems, fantastic communication with the team, seems like they really chose their clients carefully. One more time Big Thank you for Ellie and the whole Rainham team. Keep up with the good work, definitely recommend!

Ilina · 16 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Hi Ilina, thank you for the lovely review! So pleased you are happy with the service :) Kelly & the Lettings team.

5/5

Google

Nancey and Michelle were both excellent - really responsive and helpful, and made the process of purchasing so smooth.

Sarah · 15 October 2023 · Robinson Michael & Jackson Strood

Agent replied · 29 October 2023

Hi Sarah, Thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Jade is so very helpful and a real credit to the company, she has made the experience so very less stressful then it could be.

Tanya · 9 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 14 July 2024

Dear Tanya, Thank you so much for your kind words! We're delighted to hear that Jade provided such helpful and supportive service. She truly is a credit to our team, and we'll be sure to pass along your appreciation to her. If there's anything else we can do to assist you, please don't hesitate to let us know. We appreciate your feedback and your choice to work with us. Best regards, Robinson Michael & Jackson.

5/5

Google

Superb service! Danny said they are the best, and he was as good as his word. Professional, thorough, can't speak highly enough.

John · 9 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Hi John, Appreciate such a kind review. Delighted to be a part of your journey and that we managed to provide an exceptional service. Thank you for allowing us to help! All the best, Danny Baxter Robinson Michael & Jackson

5/5

Google

Very impressed with the service we received from RMJ Maidstone - who were the agents for both our sale and purchase. Special mentions need to go to: TJ (Branch Manager) for his exceptional knowledge of the area putting them in a great position to sell our house; Danny for the incredible photos and meticulous attention to detail in them; and of course Jody for her tireless work chasing up and down the chain every week to provide us with updates. Such a lovely team who I wholeheartedly recommend to anyone who is selling or buying property in the area.

Rik · 9 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Thank you Rik for such a kind review. It was a genuine pleasure to assist with both your sale and purchase. Our aim is to make all aspects of the moving journey as smooth as possible. It's great to hear that Danny and Jody have met and exceeded expectations in their efforts to get you moved. Thanks, Tj Yardley Robinson Michael & Jackson

5/5

Google

A massive thank you to Danny Baxter and his colleagues. The service that I have received to date has been first class. From our very first conversation to finding a buyer for my home I cannot fault them. They are professional, hardworking, polite and always on hand to answer any questions. I would definitely use this company again and would recommend them to anyone wanting to buy or sell their home.

Maria · 9 October 2023 · Robinson Michael & Jackson Maidstone

Agent replied · 1 January 2024

Hi Maria, Thank you for the kind review, it was a pleasure to assist you in your moving journey and we're delighted you managed to secure your dream home! Thanks, Danny Baxter Robinson Michael & Jackson

5/5

Google

Very good all around service..From marketing to sales progress stage.. Thanks

Segun · 9 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

Thank you for your positive feedback! We're delighted to hear that you had a very good experience with our all-around service, from marketing to the sales progress stage. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing our services! Best regards, Lee and the team

5/5

Google

Thank you RMJ, a special thanks to Ellie & Kelly! I had a fantastic experience with this agency. Great advertisement of the property and clear communication throughout. The agents made the whole process stress-free and efficient. Highly recommend!

Jasmine · 9 October 2023 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 November 2023

We are so pleased you had a great experiance! Thank you for the 5 * Review! Kelly & the Lettings team.

5/5

Google

Kendell has been absolutely amazing from start to finish. We viewed the house with her and she made us feel very welcome to have a look at everything in a timely manner. Throughout our whole buying process we honestly couldn't have found someone better to help us through it so smoothly. Communication has been amazing

Linzi · 8 October 2023 · Robinson Michael & Jackson Walderslade

Agent replied · 12 January 2025

Thank you for your kind words Linzi - Dallas & the team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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