5/5
GoogleRating only, no written review.
Agent replied · 23 June 2024
Dear Rahila. Thank you for our 5 star rating.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)294 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)96 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 28 November 2023
Thank you for the lovely review Krit. Lee and the team
5/5
GoogleVERY HELPFUL MARIYA SHE IS BEST
5/5
GoogleHad the pleasure of speaking with harry who was extremely helpful and knowledgeable! Great service
5/5
GoogleVery down to earth people at RMJ Sittingbourne. They have been extremely helpful and accommodating throughout the whole journey of sale to purchase.
5/5
GoogleRMJ were great through the whole process of buying our new home, would definitely recommend!
Agent replied · 28 April 2024
Thankyou for your lovely review Maisie, we wish you all the best in your new home. Lily and the RMJ Gravesend Team.
5/5
GoogleI had an excellent experience with Robinson Michael and Jackson, thanks to the outstanding assistance provided by Tammy, Jo, and Mariya. Their expertise and dedication made my first property purchase smooth and stress-free. They were supportive and ensured that the solicitors were on top at all times. They were attentive, responsive, and guided me through the process with professionalism. I highly recommend their team for anyone seeking reliable and supportive estate agents. Thanks so much team! Jan
Agent replied · 28 April 2024
Thankyou for your lovely review and kind words towards the team, I will ensure the comments are passed on to them. We wish you all the happiness in your new home. The Team at RMJ Gravesend
5/5
GoogleRate these guys. Reasonable fees, always there to speak to. Ryan, Learna and Kay were brilliant from start to finish. Thanks for your help.
Agent replied · 28 November 2023
Thank you so much for taking the time to rate us! We're thrilled to hear that you found our fees reasonable and that our team, including Ryan, Learna, and Kay, provided brilliant service from start to finish. We're dedicated to being there for our clients and providing the best assistance possible. Your feedback means a lot to us, and we're grateful for the opportunity to help. If there's anything else you need or if you have more feedback in the future, please don't hesitate to reach out. Thanks again for your kind words! Best regards, Lee and the team
5/5
GoogleNina oversaw the sales process, following and chasing the lawyers regularly as needed. Really on the ball and very quickly responsive to any of my concerns/issues. Very happy.
Agent replied · 28 November 2023
Dear Andrew, Thank you for taking the time to share your experience with us! We're delighted to hear that Nina's oversight of the sales process, her proactive approach in following up and chasing the lawyers, as well as her quick responsiveness to your concerns and issues, contributed to a positive experience for you. We appreciate your kind words and are thrilled that you are very happy with our service. If there's anything else you need or if you have further feedback, please feel free to reach out. We're here to assist you. Thanks again for choosing us! Best regards, Lee and the team
5/5
GoogleThank you team for all the hard work put in to find us a tenant and sort the admin behind it so efficiently! Very impressed and will definitely use RMJ again. Special thanks to, in no particular order, Stacey, Nikki, Kelly, Jessie and Ellie!!
Agent replied · 28 November 2023
Thank you for the lovely review Jack! We hope to work with you again in the future! :) Kelly & the Lettings team.
5/5
GoogleRyan came to value my house. From the start he greeted with a smile and was very professional. He was very honest and realistic which was good to see. Learna and Kay had kept me informed throughout the selling process and got my house completed within a timescale I could keep up with
Agent replied · 28 November 2023
Thank you so much for taking the time to share your experience with us! We're delighted to hear that Ryan's professionalism and honesty during the valuation were appreciated. It's fantastic to know that Learna and Kay were able to keep you well-informed throughout the selling process, and we're thrilled that we could meet your timeline expectations. We truly value your feedback and are grateful for the opportunity to assist you in selling your house. If you ever have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing us! Best regards, Lee and the team
5/5
GoogleThe team done a wonderful job of finding me a tenant within a few days of marketing. I was updated regularly and they have found me a lovely tenant! Thank you to Kelly, Nikki, Ellie & Jessie for the amazing service.
Agent replied · 28 November 2023
Thank you for the lovely review! We are looking forward to working with you in the future. Kelly & the Lettings Team.
5/5
GoogleLacey has been an absolute legend, I couldn't have asked for a better representative to help sell my property!
Agent replied · 17 June 2024
We agree Lacey is a legend! Glad she was able to help!
5/5
GoogleHad a great experience with RMJ Harry was very professional on the phone and during my viewing would definitely recommend
5/5
GoogleExtremely good service, from start to finish. Helpful with any questions and queries. Quick replies. Highly recommend using this company.
5/5
GoogleAbsolutely amazing experience with these guys. I would like to thank Simon and Ella on making an extremely stressful time so much better. They made so much effort in helping us with our search for a new home and keeping our minds at ease. Thankyou guys!
5/5
GoogleI highly recommend Robinson Michael & Jackson for their outstanding service. Their expertise, responsiveness, and professionalism made the home-buying process smooth and enjoyable. Grateful for their guidance and support throughout.
Agent replied · 28 April 2024
Thankyou for taking the time to write a lovely review and share your positive experience. We wish you all the best in your new home - The RMJ Gravesend Team
5/5
GoogleRobinson, Michael and Jackson sold our late father’s house following his passing. They were sensitive to the situation and professional throughout the whole sales process. We were kept informed very well at all stages of the sale and I would happily recommend them to friends and family.
Agent replied · 28 April 2024
Thankyou for the lovely review and for trusting us with the sale of your father's property; we were pleased to find you lovely buyers who plan on making the house their forever home. Lily and The RMJ Gravesend Team.
5/5
GoogleThe Gravesend office were fantastic with our purchase from our viewing all the way until the end! They called and kept us updated throughout the entire process of purchasing and were really helpful in answering any questions we had and also any requests we had for the people we were buying from. Jo in particular was really friendly and helpful :)
Agent replied · 26 November 2023
Thank you so much for your review, We hope you love your new home. RMJ Team,
5/5
GoogleJody was outstanding. Her communication was exceptional. Thank you to all involved at RMJ
Agent replied · 14 July 2024
Dear Carley, Thank you so much for your wonderful feedback! We're thrilled to hear that Jody provided outstanding service with exceptional communication. We'll be sure to pass along your appreciation to her and the rest of the team at RMJ. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleGot speaking to Tilly, she was so insightful On the best steps I can be taking to make sure I’m fully prepared for the next stages ! Spoke to people before but none have been as helpful and understanding as Tilly was ! Definitely a credit to the company
Agent replied · 14 July 2024
Dear Leah, Thank you so much for your fantastic review! We're thrilled to hear that Tilly provided you with insightful advice and exceptional support. She is indeed a valuable asset to our team, and we'll make sure to pass along your kind words to her. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and your choice to work with us! Best regards, Robinson Michael & Jackson.
5/5
GoogleTilly was super friendly, polite and helpful. With her prompt replies, she assisted us in every way possible, and made the whole process so smooth. I would recommend Tilly to all friends and family members.
Agent replied · 14 July 2024
Dear Alicia, Thank you so much for your wonderful review! We're thrilled to hear that Tilly provided you with friendly, polite, and helpful service. She always strives to make the process as smooth as possible and your recommendation means a lot to us. We'll be sure to pass along your kind words to Tilly. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson,
5/5
GoogleHappy to have chosen Robinson Michael and Jackson as our estate agent. Excellent communication. Friendly, helpful and efficient staffs. Especially had a great experience dealing with Jody. Highly recommended. 👍 …
Agent replied · 14 July 2024
Dear G Limbu, Thank you so much for your wonderful review! We're delighted that you had an excellent experience with Robinson Michael and Jackson. Providing friendly, helpful, and efficient service is what we strive for, and we're thrilled that Jody made a positive impression. We appreciate your recommendation and are here to assist you with anything you need. Thanks again for choosing us as your estate agent! Best regards, Robinson Michael & Jackson.
5/5
GoogleI would like to say a BIG thank you to Ennis, Jody and Danny, for helping us throughout the selling process. Must say they had a really hard time to find a new owner for our property in this difficult, crisis times, but they managed it very well. Thanks also to TJ for being helpful manager of that fantastic team. All the best to you!
Agent replied · 14 July 2024
Dear Andrzej, Thank you so much for your generous words and for choosing Robinson Michael and Jackson! We're thrilled that Ennis, Jody, Danny, and TJ provided exceptional support throughout your selling process. Finding a new owner during challenging times can indeed be tough, and we're glad our team could navigate it successfully. We appreciate your kind wishes and are here for you should you need anything in the future. All the best to you! Best regards, Robinson Michael & Jackson.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
