5/5
GoogleRating only, no written review.
Agent replied · 1 January 2024
Hi Nirmal, thank you for your review. Kind regards, Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)294 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)96 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleI found the flat for my sister who purchased complete and exchange yesterday. Thank to Jody and Ellie and rest of the team so help full and Professional all the paperwork and communication through to solistor was done for us we couldn’t done it ourselves ! Kind Regards Sandie & Sue Highly Recommend Robinson Michael & Jackson.
Agent replied · 14 July 2024
Dear Sandra, Thank you so much for your wonderful review! We're thrilled to hear that Jody, Ellie, and the rest of our team provided helpful and professional service throughout your sister's purchase process. Handling all the paperwork and communication to the solicitor on your behalf is what we're here for, and we're delighted we could assist. Your recommendation means a lot to us! If there's anything else we can do for you or your family in the future, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
4/5
GoogleKiran was a brilliant viewing assistant, she knew the area and was able to help us see the potentials in the house
5/5
GoogleI'm sure I'm not alone when I say that dealing with some estate agents can be very frustrating. Not only when you are a seller, but also when you are a purchaser. And so I find dealing with Robinson Michael and Jackson a refreshing experience. I've recently completed a purchase through them, and I've been made to feel like a valued customer at all times. I've been informed of developments regularly. And they've been very good at keeping my solicitors informed also. There isn't a doubt in my mind that I would use them to sell a property should that ever be necessary. They are very good. And I say this as someone who has bought and sold dozens of properties over a long life time. If you're looking for professional service from courteous people then this is the agent to choose.
5/5
GoogleVery speedy and helpful service from all involved
Agent replied · 1 January 2024
Hi Dan, thank you for your review. Best wishes Team RMJ Strood
5/5
GoogleThe team in Strood have been more than helpful, Callum especially. Thank you for all your help
Agent replied · 1 January 2024
Hi Maddie, thank you for your review. Best wishes Team RMJ Strood
5/5
GoogleI delt with Callum who was extremely professional and kept me up to date through my buying process! Couldn’t recommend them more!
Agent replied · 1 January 2024
Hi Faye, thank you for your review. Best wishes Team RMJ Strood
5/5
GoogleThank you so much for your professional and efficient service on my recent property purchase. Great communication and wonderful personal touches.
Agent replied · 1 January 2024
Hi Laurie, thank you for your review. We hope you're happy with you're new home. Kind regards, Team RMJ Strood
1/5
GoogleThe real stage agent " Claire" very unprofessional, How can you except and offer before all the all inrerested parties viewed the property? Especially as we I form we are cash buyer!
Agent replied · 1 January 2024
Dear Nathalia, Upon reviewing our records, it seems that we have not had any interactions with you in our office. Additionally, there is no employee by the name of Claire currently employed here. Could you please send an email to Strood@robinson-jackson.com so that we can better assist you with your enquiry?
5/5
GoogleHad an amazing experience with this company! Couldn’t recommend enough to anyone. Callum was amazing! I was completely impressed with his professionalism!
Agent replied · 1 January 2024
Hi Mia, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFantastic experience from start to finish with the fabulous team at Robinson Michael&Jackson....The lovely young lady Jade who dealt with the valuation,so helpful and attentive and the whole team just made moving house a much more less stressful experience.Thank-you so much
Agent replied · 1 January 2024
Hi Clare, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleNancy and the rest of the team have been amazing helping us with the sell of mums house,would definitely recommend to anyone buying or selling their property
Agent replied · 1 January 2024
Hi Steve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat estate agents! Offer accepted on my parent’s property within a week. Highly recommended if you live in the Medway area
Agent replied · 1 January 2024
Hi Steve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRecently dealt with RMJ in strood and have been delighted with the service, professionalism and helpfulness of the staff. Callum was particularly helpful with nothing Being too much trouble. I would definitely recommend them based on my recent experience.
Agent replied · 1 January 2024
Hi Daisy, thank you for your review. Kind regards, Team RMJ Strood
5/5
Googlei have recently dealt with the team in strood and couldn’t ask for better! they are friendly and always happy to help Callum even did a viewing for myself on his day off! would recommend to any one buying or selling! thank you guys for all your help along the way.
Agent replied · 1 January 2024
Hi Phoebe, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI have dealt with RMJ for the past few months they have been nothing but efficient and professional. They have made my moving journey simple and enjoyable, shout out to Callum who has assisted every query with patients and understanding. Nothing but good things to say about RMJ Strood.
Agent replied · 1 January 2024
Hi Ashleigh, thank you for your review. It's so pleasing to hear you had such a good moving experience. Kind regards Team RMJ Strood
5/5
GoogleRMJ Strood Team have been amazing, couldn’t ask for more! They made my first time buying a house easy and stress free. I was updated and kept informed throughout the process and they were friendly and answered all my questions. Callum was out standing through out the process couldn’t be more pleased.
Agent replied · 1 January 2024
Hi Holly, thank you for your review on your experience with us and we wish you all the very best in your new home. Kind regards, Team RMJ Strood
4/5
GoogleDid the job without any issues. Many thanks
Agent replied · 14 July 2024
Dear Richard, Thank you for your feedback! We're glad to hear that we were able to meet your expectations without any issues. If you have any further needs or questions in the future, please feel free to reach out. We appreciate your business! Best regards, Robinson, Michael and Jackson.
5/5
GoogleVery friendly staff who are always happy to help and make the process of buying so much easier.
Agent replied · 14 July 2024
Dear Tes, Thank you so much for your kind words! We're delighted that our staff could make your buying process easier and more pleasant. Providing friendly and helpful service is a priority for us, and we're here to assist you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback and for choosing us! Best regards, Robinson, Michael and Jackson.
5/5
GoogleAbsolutely amazing experience with these guys. I would like to thank Simon and Ella on making an extremely stressful time so much better. They made so much effort in helping us with our search for a new home and keeping our minds at ease. Thankyou guys!
5/5
GoogleI have recently completed the letting of my flat and have received excellent service from the team. Of particular note, I would like to thank Ellie Eccleston who carried out the initial valuation and has been a great contact. I would also like to mention Ella Smith from the Gravesend branch. Both Ella and Ellie have always responded quickly to any queries I have. Lastly, I would to thank Libby Welch, the lettings admininstrator from the Maidstone branch. She made the completion seemless.
Agent replied · 28 April 2024
Thank you so much for your extremely kind review Lesley, it has been an absolute pleasure working with you & were super happy we have found you a lovely tenant. Wishing you all the best! - The Lettings Team.
5/5
GoogleRMJ Gravesend Estate Agents ( Especially Ellie, Emma, and Simon) deserve a resounding 5-star rating for their stellar performance. Their exceptional service, transparent communication, and unwavering commitment to client satisfaction makes them stand out and I can testify to this. The professionalism and support provided throughout the entire process has been truly outstanding. I wholeheartedly recommend them for a top-notch letting experience. I'm not selling their market, I'm giving a testimony based on my experience. Thanks for looking out Ellie, Emma & Simon. Cheers
Agent replied · 28 April 2024
Thank you so much for kind words, this has made us all smile! It's great working with you Nicholas and I hope we can continue our Business Relationship! Thank you again! :)
5/5
GoogleWe have bought a property with them and from the day of our search till getting the keys the whole team is fantastic. To start with Tammy, gave us all the details when we started the search and helped to fix appointments and viewing. Later Lily took us through the whole process of offer negotiations and getting us the deal. Followed by Ben who was best to provide the mortgage deal and secure the best rates possible. Last but not the least is Jo. I have royally pestered her with the calls and face to face meetings to check with the progress. And she has always handled calmly and updated us with the going process stepwise. Sorry if I have forgotten any other members, but everyone there are awesome 🤩
Agent replied · 28 April 2024
Thankyou so much for your lovely words Prashant, we are so pleased to have been able to assist you and your family in finding your forever home. We wish you all the happiness in your new house - The RMJ Gravesend Team
5/5
GoogleThe Team at Robinson Michael & Jackson were extremely professional, friendly and very efficient. Their professionalism meant that my sale progressed smoothly with no delays or setbacks. Right from the start (at valuation) Ryan made sure that I achieved the best price that I could based on his great knowledge of the local market. The Sales Progression Team, particularly Kay and Jo, were diamonds and they kept me informed of the progress of the sale at every turn. I would most definitely recommend Robinson Michael & Jackson to anyone wanting a professional and reliable estate agent to help them through the sale of their property. Thank you so much for all your hard work Team!
Agent replied · 28 November 2023
Thank you immensely for your glowing review! We're thrilled to hear that our team, from Ryan's expertise in the local market during the valuation to the exceptional work of Kay and Jo in the Sales Progression Team, contributed to a smooth and efficient sale for you. We're honored by your kind words about our professionalism, friendliness, and reliability. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in the sale of your property. If you ever have further needs or questions, don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson! Best regards, Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
