Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleGreat Service at RMJ from Reece and the team. Good property knowledge and has assisted throughout with regular updates. Thanks
Hi, thank you for taking the time to write us a review. Kind regards, Team RMJ Strood
5/5
GoogleOur thanks to the whole team at the Strood branch, and a special shout out to Charley and Jade for getting us over the line. Buying and selling houses is a stressful business, but RMJ have been professional, supportive and proactive. Great service, many thanks again
Hi Ann, thank you for your review and feedback. We're so pleased to have managed to help you with your sale and new home. Wishing you all the best for the future. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
🌟Hi Sophie!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …
5/5
GoogleRating only, no written review.
🌟Hi Ethan!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
🌟Hi Jasmin!🌟 Thank you for your 5 Star Positive Review based on your recent experience with our team. Thanks The RMJ Team …
5/5
GoogleExcellent service from James Barfoot and Nina Nash for helping us get into our first home as clueless first time buyers, thanks guys!
5/5
GoogleExcellent service from Ryan, he couldn't do enough for us! Thank you Ryan, we appreciate it so much!
5/5
GoogleThe team at Robinson Michael & Jackson were great. Ryan was amazing with us and so helpful and knowledgeable and made the whole process smooth and easy
5/5
GoogleFirst class service from start to finish with the Rainham branch. Special thank you to Nina Nash (Sales Progressor) who was friendly and professional. She kept me updated all the way through the sale and always returned my calls, which was a problem in the past when I used another agent. Huge thank you from me. I will be recommending you to friends and family.
5/5
GoogleNever met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......
Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you
4/5
GoogleRating only, no written review.
Dear Manraj. Thank you for your rating. We hope you enjoy your new home. RMJ Team.
5/5
GoogleHad a great experience with Robinson. Elle and all he staff is very helpful. They helped a lot to find a perfect place for me. Really grateful
Thank you for your kind review Jass, we are so happy for you both! Congratulations again :) The Lettings Team
5/5
GoogleGreat work from the team, Ellie, Simon, Ella & Libby are all so wonderful. They are very proactive and responsive. Thanks so much
Thank you so much for your kind review, it has been so lovely working with you! Wishing you all the best :) - The Lettings Team
5/5
GoogleFantastic service from start to finish, Lily managed to sell out house in 2 weeks, the process was straightforward throughout and kept us informed all the way, Lily done all the chasing for us and got this all sorted in time for our exchange date, also a big thank you to Tammy for her help too, defo recommend to anyone, 100% brilliant.
Dear Steve. Great to hear you were please with our service and would recommend us to others. Have a great New Year from all the Gravesend team. Thank you
5/5
GoogleNever met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......
Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you
5/5
GoogleI'm grateful to the team for a seamless transition. Special thanks to Elle and Libby for their quick responses and expert assistance. Their dedication, professionalism, and empathetic approach made the process smooth and successful.
Thank you so much for your lovely review Gertu, we are glad it all went smooth for you both. We hope you are very happy in your new home! Congratulations :) - The Lettings Team
5/5
GoogleOutstanding service from Lily & Tammy - we had quite a few difficulties with our conveyancers but Lily was fantastic at keeping constant communication with us and chasing the other parties involved - couldn't have asked for more!
Dear Amarbeer. We really appreciated you taking the time to comment on our service. If we can be of any help in the future then please do not hesitate to contact us.
5/5
GoogleThoroughly professional throughout the purchase of our new home. Kept us up to date with where things were sitting in the chain and providing updates. Would recommend Robinson Michael & Jackson.
Thankyou for your lovely review Charlie, we are glad we were able to assist yourself and Lauren in finding your new home. We wish you all the best for the future there. All the Team at RMJ Gravesend.
5/5
GoogleI am very happy with Robinson Michael & Jackson Gravesend Estate Agents service with property purchase. Especially Jo Rossiter the Sales Progressor help me with start to end of my property purchase process. Thank you for service .
Dear Vijay. Many thanks for finding the time to write a review and to mention Jo Rossiter as well. We hope you enjoy your new home.
4/5
GoogleWe were recommended the Gravesend branch of Robinson Michael and Jackson by a friend for our house sale and we have found them extremely efficient . They have kept us informed throughout , very polite and helpful .we would not hesitate to recommend them to other people .
Dear Brian. We are very pleased to hear you are happy with our service so far. Kind regards. Gravesend RMJ team.
5/5
GoogleThe team at Robinson Jacksons Gravesend office made everything clear and simple for me and my partner when buying our 1st home. We were kept in the loop of everything going on and updated of things very quickly. We came across some bumps in the road (not the teams fault) and it was all dealt with really well and fairly stress free! Would highly recommend them to anyone.
Dear Luke. Many thanks for your review and lovely to hear you would recommend our services to others. We hope you are very happy in you new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
