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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,998 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Harry · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Harry, Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear that you had a positive experience with our estate agency. At RMJ, we are committed to providing excellent service to all our clients, and feedback like yours reaffirms that we're on the right track. If there's anything else we can do for you or if you have any further feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future!

5/5

Google

Rating only, no written review.

Finley · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Finley, Thank you so much for leaving us a glowing five-star review! Your feedback is greatly appreciated, and we're delighted to hear about your positive experience with our estate agency. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're here to help make your real estate journey as smooth and enjoyable as possible. Once again, thank you for choosing our agency. We look forward to assisting you again in the future.

5/5

Google

Rating only, no written review.

Tom · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Tom, Thank you for taking the time to leave us a five-star rating! While we appreciate your feedback, we would love to hear more about your experience with our estate agency. Your insights are invaluable to us as we continuously strive to improve and provide excellent service to all our clients. If you have any specific feedback or suggestions, please feel free to share them with us. We're here to ensure your experience with us exceeds your expectations every step of the way. Once again, thank you for choosing our agency. We look forward to serving you again in the future.

5/5

Google

Rating only, no written review.

Luke · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Thank you so much for taking the time to leave us a review Luke! We're thrilled to hear that your experience with our estate agents was positive.

5/5

Google

Jess has been really helpful throughout this house hunt, Thank you !!

Joy · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Joy, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jess provided you with such helpful assistance during your house hunt. Providing exceptional service is always our top priority, and we're delighted that Jess was able to meet your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your trust in us and look forward to assisting you further in the future.

5/5

Google

Great company to use. Great communication. Great understanding of your circumstances. Will definitely use in the future.

Kelly · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Kelly, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our company. At Robinson Michael & Jackson, we strive to provide great communication and understanding to all our clients, and we're delighted that we met your expectations in these areas. We're grateful for your trust in us and we look forward to assisting you again in the future. Should you have any further needs or know anyone in search of property services, please don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson!

5/5

Google

It was a great pleasure dealing with Lee and Nina throughout the purchase of my first house.Thank you very much :)

Ramazan · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Ramazan, Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience dealing with Lee and Nina during the purchase of your first house. At our agency, we understand how significant and memorable purchasing your first home can be, and we're delighted to have been a part of this journey with you. Lee and Nina are dedicated professionals who take great pride in providing excellent service to our clients, and we're glad to hear that their efforts made a positive impact on your experience. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing us to assist you with your home purchase, and we wish you all the best in your new home!

5/5

Google

Fantastic Team, with a very transparent process, no fooling around with this company, I love it, Special shout out to Ellie and Stacy , they are Superheroes.

Mc · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Mc, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Robinson Michael and Jackson. Transparency is key to us, and we're delighted that you found our process to be clear and straightforward. We're proud to have a team dedicated to honesty and professionalism. Ellie and Stacy will be thrilled to receive your special shout-out! They truly are superheroes, and we're grateful for their dedication to providing exceptional service to our clients. Thank you for choosing Robinson Michael and Jackson, and we look forward to assisting you in the future should you need any further support with your property needs.

5/5

Google

Been looking for astate agents to value my property had a member out called Ryan he knew the area and prices in neighbourhood he valued my property very happy with service dressed very smart ansered all questions and felt was being looked after I'm very happy with the service this company I highly recomend they keep you up to date through the whole process and happy yo anser any questions thank you ryan

Sam · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Sam, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Ryan provided you with excellent service during the valuation of your property. At RMJ, we pride ourselves on our knowledgeable and attentive team members, and it's wonderful to know that Ryan's expertise and professionalism left such a positive impression on you. We'll be sure to pass along your kind words to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

5/5

Google

Wow what a team the girls are at RMJ letting. Kelly, Nikki, Ellie and Jessie are the best in Medway! If you need any help With rentals give these girls a shout!!! I will enjoy my cocktail in Dubai thanks to these girls!!!

Harry · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Harry Miller, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team at RMJ Letting. Kelly, Nikki, Ellie, and Jessie are indeed exceptional individuals, and we're proud to have them on our team. Knowing that they were able to assist you effectively fills us with immense satisfaction. Enjoying a cocktail in Dubai sounds like the perfect way to celebrate, and we're delighted to have played a part in making that happen for you. If you ever need assistance with rentals in the future or if you have any questions, please don't hesitate to reach out. We're here to help. Cheers to your future adventures, and thank you again for choosing RMJ Lettings!

5/5

Google

I dealt with Nina Nash at this business. Nina was absolutely fantastic. She was a lifeline to me and our mutual clients providing information and much needed reassurance when hope was fading. I would thoroughly recommend Nina.

David · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear David, Thank you for taking the time to share your experience with us. We're delighted to hear that Nina Nash provided you with such exceptional service during your dealings with our business. It's heartwarming to know that Nina was able to be a lifeline for you and our mutual clients, offering invaluable information and reassurance when it was needed most. We deeply appreciate your recommendation and will be sure to pass on your kind words to Nina. At our business, we strive to provide support and assistance to our clients in every possible way, and feedback like yours serves as a testament to the dedication and professionalism of our team. Should you ever require assistance in the future or have any further feedback to share, please don't hesitate to reach out. We're here to help.

5/5

Google

The team at RMJ Letting are fantastic and made the processes of letting seamless starting from initial assessment to securing tenancy. i would recommend them for their proactiveness and astute professionalism. Thanks most especially to Nikki, Stacey, Kelly and Natalie.

Iyi · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Lyi, Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience with our team at RMJ Lettings. Ensuring a smooth letting process from start to finish is our priority, and we're delighted that Nikki, Stacey, Kelly, and Natalie provided you with proactive and astute professionalism throughout. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require assistance with letting properties in the future, please don't hesitate to reach out. Thank you again for choosing RMJ Lettings!

5/5

Google

Ellie, Jessie, Kelly, Nikki and Stacey were wonderful. They gave timely updates and made the process as quick as efficient as possible for us. Always friendly and understanding. Definitely recommend!

Simran · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Simran, Thank you so much for your fantastic review! We're thrilled to hear that Ellie, Jessie, Kelly, Nikki, and Stacey provided you with a wonderful experience. Ensuring timely updates and efficiency throughout the process is a top priority for us, and we're delighted that our team achieved this for you. We're also glad to hear that they were always friendly and understanding. Your recommendation means a lot to us, and we're grateful for your trust in our team. Should you or anyone you know require assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!

5/5

Google

The agents at Robinson & Micheal are exceptional namely; Kelly, Ellie, Stacey, Nikki & Jessie. I viewed a property they were offering and made an offer to the landlords. Once the offer was accepted, these women worked tirelessly to ensure that the referencing and payment process ran smoothly and we were able to move in. They were readily available to help for every question or issue we might’ve ran into, and made sure to check in regularly to ensure that we were doing our part. All in all, this was an amazingly smooth experience and I would recommend Robinson & Jackson for all your property sales/lettings needs!

Kiomi · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Kiomi, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team at Robinson Michael and Jackson Kelly, Ellie, Stacey, Nikki, and Jessie will be delighted to hear your kind words. They truly are exceptional, and we're proud of their dedication to ensuring a smooth and seamless process for our clients. Ensuring that our clients are supported every step of the way is our priority, and we're glad we could assist you with the referencing and payment process to ensure a successful move-in. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require assistance with property sales or lettings in the future, please don't hesitate to reach out. Thank you again for choosing Robinson Michael and Jackson!

5/5

Google

I wanted to take a moment to express my heartfelt gratitude for all of your hard work in finding the perfect places for us. Your dedication and assistance went above and beyond anything I've experienced in the past. Kelly, Ellie, and Stacey, your exceptional help and support have truly made a difference in our lives. I am incredibly thankful for the opportunity to have worked with such outstanding letting agents like you. Your kindness and dedication mean the world to me, and I can't thank you enough for all that you've done. Please accept this small token of appreciation as a gesture of my gratitude. I hope it brings a smile to your faces, just as you have brought so much joy to mine. Thank you once again for everything. I eagerly anticipate the opportunity to work with you in the future and will happily recommend your services to anyone in need of a reliable letting agent.

Movuleesh · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Movuleesh, Thank you immensely for taking the time to share such a heartfelt review. Reading your kind words has truly warmed our hearts and reaffirmed our commitment to providing exceptional service. It was our absolute pleasure to assist you in finding the perfect places that meet your needs and preferences. Knowing that our dedication and assistance have made a positive impact on your life fills us with immense satisfaction. Kelly, Ellie, and Stacey are thrilled to have been able to contribute to your journey in such a meaningful way. Your appreciation means everything to us, and we're grateful for the opportunity to have worked with you. Your thoughtful gesture of appreciation is deeply touching, and we will cherish it dearly. It's gestures like these that remind us why we love what we do, bringing smiles to our clients' faces and making a difference in their lives. We are genuinely looking forward to the possibility of working with you again in the future. Rest assured, we will continue to uphold the same level of dedication and service excellence. Thank you once again for your trust and recommendation.

5/5

Google

I am glad I chose Robinson Michael & Jackson Estate Agents for the sales of my property. They are excellent team- Lee, Ryan, Kay Y, Kelly and Nina Nash. Well done! I so much enjoy the company of Nina Nash, very approachable, friendly, efficient and brilliant staff. I would recommend Robinson Michael & Jackson again to my friends and family who might want to buy or rent properties in future.

United · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents. It's wonderful to know that Lee, Ryan, Kay, Kelly, and Nina Nash provided you with excellent service throughout the sales process. We're thrilled that Nina's approachability, friendliness, and efficiency stood out to you, as we strive to ensure all our clients feel supported and valued. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require assistance with buying or renting properties in the future, we'll be more than happy to help. Thank you again for choosing Robinson Michael & Jackson Estate Agents!

5/5

Google

I had such a great experience with the team at Robinson Michael & Jackson’s Rainham branch. If I ever had to move again , I’d definitely be sure to contact them . Jessie, Nikki, Kelly, Ellie & Stacey were all very helpful and accommodating. They were constantly communicating with me and ensuring that I am updated on the latest with my tenancy. Would 100% recommend them. Lovely team.

Kiana · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Kiana, Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you had such a great experience with our team at Robinson Michael & Jackson's Rainham branch. Ensuring our clients feel supported and informed throughout their tenancy is a top priority for us, and we're delighted that Jessie, Nikki, Kelly, Ellie, and Stacey were all helpful and accommodating during your time with us. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you ever need assistance with moving again in the future or know anyone in search of property services, please don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson!

5/5

Google

I would recommend Robinson & Micheal for anyone looking for a property, their staff naming Kelly, Ellie, Stacey, Nikki & Jessie are wonderful exceptional. I viewed a property they were offering and made an offer to the landlords. Once the offer was accepted, these agents worked tirelessly to make the process ran smoothly. I and my partner are happy.. They were readily available to answer our questions. It is an amazingly smooth experience and I would recommend Robinson & Jackson for all your property sales/lettings needs!

Lydia · 17 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Lydia, Thank you so much for your wonderful review and for choosing Robinson Michael and Jackson for your property needs! We're thrilled to hear that Kelly, Ellie, Stacey, Nikki, and Jessie provided you with exceptional service throughout your journey with us. Ensuring a smooth and seamless experience for our clients is always our top priority, and we're delighted that our team's dedication made a positive impact on you and your partner. We're glad we could be readily available to answer your questions and assist you every step of the way. Your recommendation means the world to us, and we're grateful for your trust in our agency. Should you need any further assistance in the future or know anyone else in search of property services, please don't hesitate to reach out. Thank you again for choosing Robinson Michael and Jackson!

5/5

Google

After deciding to rent my house out I contacted RMJ and met with Ellie, who was very professional, knowledgeable, efficient and friendly. Throughout this, my first time experience, Ellie made the journey easy and always answered my e mails quickly and has been so helpful. Stacey has been very helpful with guiding me through the technical parts that I found 'tricky' I would definitely recommend RMJ to anyone looking to rent out a property.

Elizabeth · 15 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Elizabeth, Thank you so much for sharing your experience with us! We're thrilled to hear that Ellie and Stacey were able to provide you with such excellent service during the process of renting out your house. At RMJ, we strive to make the renting process as smooth and stress-free as possible for our clients, especially for those who are new to it. It's fantastic to know that Ellie's professionalism and Stacey's guidance helped ease any difficulties you encountered. Your recommendation means the world to us! Should you or anyone you know need assistance with renting out a property in the future, please don't hesitate to reach out. We're always here to help.

5/5

Google

I had an exceptional experience with RM&J Rainham for the process of buying my current home. Beforehand, I expected a very stressful and long winded experience but I literally can not fault the team here as they made this process a breeze for myself and my partner. The team were always friendly, helpful and constantly providing updates throughout. A massive thanks to Jess Michacz in the sales department for being so helpful and going above and beyond for us to ensure we could find the perfect home for us in a short timeframe !!

Ellie · 15 April 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 16 June 2024

Dear Ellie, Thank you so much for sharing your exceptional experience with RM&J Rainham! We're thrilled to hear that our team made the process of buying your current home a breeze for you and your partner. Providing a stress-free and efficient experience for our clients is always our goal, and we're delighted to have exceeded your expectations. We'll be sure to pass along your kind words to Jess Michacz in the sales department. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you in finding your perfect home in a short timeframe. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us.

5/5

Google

All of the staff at the Gravesend were helpful and speedy in their responses to any enquiries.

Paul · 14 April 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Dear Paul, Thankyou for your lovely words towards the team, it means alot. So glad we were able to assist you in the purchase of your new home and we hope you will have many happy years there. Lily and The Gravesend Team.

5/5

Google

Very good experience with Robinson Michael & Jackson. Used on a previous purchase so didn’t hesitate going back.

Jack · 14 April 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Dear Jack & Julia. It has been an absolute pleasure helping you move again and we wish you all the best in your new home. Andy & the Team

5/5

Google

I had a lovely experience with Robinson Michael and Jackson, thanks to the great team, especially Lillie Mae who was very charismatic & helpful!

Billy · 14 April 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 28 April 2024

Thankyou so much for your lovely feedback Billy and your kind comments towards Lillie. This will be passed on. All the best in your new home.

5/5

Google

Very helpful service. Always available and willing to help.

Maddison · 7 April 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 20 June 2024

Many thanks Maddison

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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