Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleJody kept me informed at all times and had a very friendly approach which made me feel at ease.
Dear Tracey, Thank you for your feedback! We're glad to hear that Jody provided excellent communication and a friendly approach. Your comfort and satisfaction are important to us. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson,
5/5
GoogleRebecca is really approachable and professional. She’s on time and has all the answers for our questions. Lovely person too!
Dear John, Thank you for your wonderful feedback! We're delighted to hear that Rebecca provided approachable and professional service, answered all your questions, and left such a positive impression. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleRecently I had Ellie from Robinson Micheal & Jackson she was more than helpful with this process always at the end off the phone, answering any emails speeding up the process and letting us know what was going on could not advice her more 👍 …
Dear Harry, Thank you for your kind words! We're thrilled to hear that Ellie provided such helpful and responsive service. Your recommendation means a lot to us! If you have any more questions or need further assistance, please feel free to reach out. Best regards, Robinson, Michael and Jackson .
5/5
GoogleCurrently in the process of finding a new rental property and had heard good things about a local estate agent, Robinson, Michael. Currently in contact with Becca who has been very helpful and informative, she's arranged viewings with little fuss and I'd advise anyone that's looking to privately rent to give this company a call.
Dear Jamie, Thank you for your positive feedback! We're delighted to hear that Becca has been helpful and informative in arranging viewings for your rental property search. We strive to provide excellent service, and we appreciate your recommendation. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleHave just met Rebecca Evans & was impressed with her friendly and professional way. We had just viewed a house and had all our questions answered. Can not fault the service and highly recommend.
Dear Em, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Rebecca Evans. Providing friendly and professional service is our priority. If you have any more questions or need further assistance, please feel free to reach out. Thank you for recommending us! Best regards, Robinson, Michael and Jackson.
5/5
GoogleBecky was nothing short of amazing, dynamic and charismatic! She showed us around the property and was very knowledgeable on all aspects as she answered all our questions with enthusiasm.
Dear Thierry, Thank you for your wonderful feedback! We're delighted to hear that Becca provided such amazing service during your property viewing. Her enthusiasm and knowledge are qualities we value highly. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleExcellent communication with lettings at RMJ. Rebecca Evan’s was dealing with us, we had a lot of questions for a potential viewing. And Rebecca came back to us very quickly with positive answers, which resulted in a viewing. Rebecca was very friendly, professional and understanding of our needs. Excellent company 😃 …
Dear Odette, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Rebecca Evans and our lettings team at RMJ. Providing friendly, professional, and understanding service is what we strive for. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleWow, what can I say, house sold in just 16days! Very impressed with the service from Danny, Ellie and Tilly although I’m sure all the team had an input. Very professional team and highly recommend.
Dear Debbie, Thank you so much for your fantastic review! We're thrilled to hear that Danny, Ellie, and Tilly provided such professional and efficient service. Selling your house in just 16 days is impressive indeed! We appreciate your recommendation and trust in our team. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleI would like to say thank you to Rebecca. she was amazing with the way she handled the whole viewing and letting process. she explained every thing to the finest detail and made it easy for us. She was so kind and overwhelming helpful with the so many questions we asked. I definitely recommend.
Dear Kironde, Thank you so much for your kind words! We're thrilled to hear that Rebecca provided such amazing service during your viewing and letting process. Her attention to detail and helpfulness with your questions are qualities we pride ourselves on. We appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleI have just had the pleasure of dealing with Rebecca Evans who was so very helpful and professional, I can’t tell you how refreshing this was. I am relocating to Kent from Manchester and having dealt with many estate agents in the Kent area I found Robinson Michal and Jackson (Maidstone) to be by far the best and I can’t recommend them highly enough. The help, understanding, support and professionalism from Rebecca was outstanding and certainly makes them stand out. Cheers Carl Lowe
Dear Carl, Thank you so much for your wonderful review, Carl! We're thrilled to hear that you found Rebecca to be helpful, professional, and outstanding in her support. We pride ourselves on providing exceptional service, and we're delighted to have made your relocation experience a positive one. If there's anything else we can assist you with, please don't hesitate to reach out. Welcome to Kent! Best regards, Robinson, Michael and Jackson.
5/5
GoogleRating only, no written review.
Hi Deborah, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Maria, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Bethany, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleBen was great
Hi Voidz, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleAmazing service from darci very helpful
Hi Frankie, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleBen did a great job top adviser
Hi Lewis, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleSpoke to Darci on the phone. She was very helpful. She went above and beyond to answer all my questions.
Hi Stephanie, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHad a lovely experience. Darci was a great help and a brilliant asset to the company 🙌🏻 …
Hi Ella, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleDarci was great amount of help and so polite. She ensured that i had a smooth experience with no complications.
Hi Channell, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery pleased with the service from Nancey at this branch. Gone above and beyond to help us find our property, remained in constant communication with us regarding updates on progress - Highly recommend
Hi Holly, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThe most amazing team you could ever work with when looking for a family home. Nancey and her team are just a dream: they are very supportive and flexible. You can call them any time or day and they will always be able to help you there is no ‘ I don’t know “ “ not my case” “ not my client “ as they are working as one team. Very friendly. And after 2 years of looking for our dream home we have achieved this only thanks to them. Thank you guys it’s been a pleasure. Please use Ben as your mortgage advisor - he knows all the tricks on how to get you the best deal.
Hi Craig, Thank you so much for your kind words! We're absolutely thrilled to hear about your positive experience with Nancey and our team. It's incredibly rewarding to know that we could assist you in finding your dream home after two years of searching. We take great pride in our collaborative approach and commitment to providing excellent service to our clients. Hearing that we were able to support you throughout your journey means the world to us. And thank you for recommending Ben as a mortgage advisor! We're fortunate to have him on our team, and it's fantastic to know that he was able to help you navigate the intricacies of securing the best deal. Congratulations on finding your dream home, and please don't hesitate to reach out if there's anything else we can assist you with. Wishing you all the best as you settle into your new home! Team RMJ Strood
5/5
GoogleRating only, no written review.
Dear Mark, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again in the future!
5/5
GoogleRating only, no written review.
Dear Jody, Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our estate agency. At RMJ, we strive to provide exceptional service to all our clients, and it's wonderful to know that we met your expectations. Your feedback is incredibly valuable to us. Should you ever need any further assistance or have any additional feedback to share, please don't hesitate to reach out to us. We're here to help!
5/5
GoogleRating only, no written review.
Dear Sarah, Thank you for taking the time to leave us a review! We're thrilled to hear about your positive experience with our estate agency. At RMJ, we strive to provide top-notch service to all our clients, and we're delighted that you found our services satisfactory. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to the opportunity to work with you again in the future!
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
