Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,995 reviews on Google only. Show every review
5/5
GoogleI have let out my property through Robinson, Michael, and Jackson for the last 2 years, and have found them to be constantly attentive to the needs of their clients. …
⭐️⭐️ Thank you so much for taking the time to leave such detailed and thoughtful feedback! We’re really pleased to hear that you’ve felt so well supported by the team over the last two years, especially as this was your first experience of … More
5/5
GoogleEmma was very helpful and was able to answer most questions, she was polite and punctual.
Hi Quinn, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleEmma was a great person thanks for showing me round
Hi Priya, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleEmma was fantastic at the viewing. Answered all my questions and was open and honest about everything and offering advice.
Hi Emily, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleExcellent viewing. Jess was great.
Hi Tem, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was very informative and professional.
Hi Derek, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleWas shown around two propertys in Stroud one by Jess and the other by Emma both lovey people who gave me all the info I asked
Hi Bradley, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJust seen 2 properties, one with Jess & the other with Emma. Both really helpful & informative.
5/5
GoogleJess was experienced and good at showing the home. She was able to answer all questions, and made the process seamless. Jess very friendly and approachable.
Hi, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleSophia did a fantastic job showing me around and answered all my questions to a very high standard.
Thank you so much for your fantastic review, Tom! 😊🏡 We’re delighted to hear that Sophia provided such a great viewing experience and was able to answer all your questions to such a high standard. 🌟✨ … More
5/5
GoogleJess was super nice
Hi Andreea, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was incredible. So informative and answered every question we had with confidence. Best experience viewing so far thank you
Hi T, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was very helpful in our viewing of rede court this morning
Hi, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleReally fast service. Especially from Grace who is always helpful.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you received such a fast service and that Grace has always been so helpful. We really appreciate your kind words and will be sure to pass them on to her! … More
5/5
GoogleJess was lovely, really knowledgeable and pleasant to deal with! Thank you Jess for helping us :)
Hi Lauren, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleLucy has been great, very helpful and responsive. Highly recommend.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Lucy has been so helpful and responsive throughout. We really appreciate your recommendation and will be sure to pass your kind words on to her! … More
5/5
GoogleVery polite and helpful Did not feel under pressure to make a decision on the spot very patient Thankyou
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you found our service polite, helpful and patient. It’s important to us that you never feel pressured into making a decision, so we’re glad you felt comfortable … More
5/5
GoogleAs first time buyers we didn’t really know anything about the process of buying a house but the whole team and RMJ were so helpful and made the process as simple as it could be, Angela especially was incredibly helpful, always phoning us …
Hi Hannah, thank you for leaving for lovely review about the team - with special mention to Angela. We are so pleased you're happy😊 RMJ Chatham …
5/5
GoogleWe are Neo and Alex and would like to take a moment to leave review for a recent property viewing were greeted by Kiran. She made us feel comfortable throughout the viewing and gave us the time and space to examine the property carefully, …
Hi Neo and Alex, thank you for taking the time to leave this amazing review about our Senior Sales Negotiator, Kiran. We are so pleased you had a great experience viewing properties with us!😊 - RMJ Chatham …
5/5
GoogleThank you to Angela at Robinson Michael & Jackson in Chatham for helping me with the purchase of my first property. Keeping me informed throughout has been extremely helpful and I'm very grateful for that. I would definitely consider using …
Hi Vanessa, thank you for leaving this brilliant google review about Angela. We are so pleased you had a great experience! - RMJ Chatham
5/5
GoogleRobinson Michael & Jackson was incredibly helpful to us. As first-time buyers, we didn’t have much experience, but they connected us with a great mortgage advisor and solicitor. We found a house we loved, and they …
Hi Benedetto, thank you for this brilliant google review! We are so pleased you have had a great experience with us this far😊RMJ Chatham …
5/5
GoogleThanks to Kaia for a smooth viewing in Chatham this weekend in February 2026. She was punctual and professional, but more importantly, she didn't rush us through the rooms, which made the whole thing feel really relaxed. Kudos 👍 …
Hi Adenrele, thank you so much for sharing your recent experience at a viewing with our viewing guide Kaia - we are so pleased you had a great experience!😊🏡 …
5/5
GoogleExcellent
Thank you for taking time to leave us a 5 star review! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleFollowing my purchase of the house, I can only thank Mrs. Tammy for all the help and effort she has put into me and my family. We are very grateful for everything she has done for us.
Thank you so much for your lovely review and kind words. We’re delighted to hear that you and your family are happy in your new home. Tammy will be absolutely thrilled to know how much you appreciated her help and support throughout your purchase. We’ll be sure to pass your kind comments on to her. Thank you again for choosing us, and we wish you and your family every happiness in your new home. If you know anyone who is looking to buy, sell or let a property, we would be very grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
