4/5
GoogleKiran is very accommodating even if we are 15-30mins late with our appointment time. She's still smiling and friendly even if we are late and being her last clients to view the property.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,204 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,204 reviews on three platforms, rated 4.9 out of 5 overall.
7,998
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,134 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,992 reviews on Google only. Show every review
Google5/5
GoogleAngela is fantastic and followed up with all parties, she’s very enthusiastic and provided active support for us to close the deal on time and on budget.
Agent replied · 26 July 2024
Thank you so much Ola.
5/5
GoogleBrilliant service from everyone. It was a very difficult drawn out sale made a lot easier by Angela’s efforts to keep the sale going through. Thank you.
Agent replied · 26 July 2024
Great to hear Paul. Thank you so much
5/5
GoogleAngela was extremely supportive during my house buying process. She guided me through a a very long and confusing process and I appreciated how she consistently updated me.
Agent replied · 26 July 2024
Thank you for kind words in regards to Angela. Team Chatham RMJ
5/5
GoogleKiran was very helpful.she took her time to show me around and also had the patience to explain the mortgage process to me. It was really lovely meeting her
Agent replied · 26 July 2024
Thank you Gideon!
5/5
GoogleI can’t thank RMJ Chatham enough for helping the sell of my property to be as smooth as possible. I was always kept up to date without chasing them. They were professional from start to finish. I highly recommend them.
Agent replied · 26 July 2024
Thank you Linda. We are pleased to help.
5/5
GoogleOur Sales Progressor, Angela, has always kept us updated every step of the way, and we are pleased to have used them. Claire, who've done the initial assessment have also guided us with her expertise. We can highly recommend them to would-be sellers.
Agent replied · 26 July 2024
So pleased to hear that Paul. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleCan't speak more highly of Angela in supporting the sale of my property. It felt like she supported me more than my own solicitors at times. The sale took longer than I anticipated but Angela kept me informed and was always pushing to get it to go through.
5/5
GoogleKiran arrived on time and was able to answer all our questions.
5/5
GoogleKiran met us on time and what graceful and knowledgeable.. thank you for showing us around
5/5
GoogleLots of information provided on the property, very helpful in sorting further last minute viewings.
5/5
GoogleI would happily recommend their service. I had an amazing experience with Kiran from RMJ. She is very polite and was happy to explain details about the property.
4/5
GoogleI had a great experience with Kiran as our viewing agent. She was incredibly informative, always had a smile, and patiently answered all our questions. Kiran's professionalism made the property viewing enjoyable and left us with a positive impression.
5/5
GoogleHappy with Kiran's services.
5/5
GoogleVery helpful & knowledgable!
5/5
GoogleExcellent service from Kiran organising and facilitating multiple viewings. Recommended.
5/5
GoogleThe team at RMJ Chatham have been amazing. Highly recommended.
5/5
GoogleIt was lovely experience viewing houses in Chatham. I would like to give thank to Kiran, who has been very professional during the time of viewing. I hope I will find my right property soon through RMJ.
5/5
GoogleExcellent service from both Claire and Angela throughout the whole sale process. They were both so helpful and provided an extremely friendly and professional service. Would definitely recommend.
5/5
GoogleKiran is a very kind, thoughtful person. She answered all our questions completely and professionally and gave us a tour around the communal areas, which was very nice of her. Thank you Kiran.
4/5
GoogleKiran, really pleasant lady, very professional, had great knowledge of the area including the property history. Without doubt, perfect viewing for me. Great work, thanks again Kiran. Mr Lord
5/5
GoogleOne of the best and most natural house viewing experiences we've had. Special thanks to Kiran, our sales negotiator, who was fantastically professional throughout. Knowledgeable, yet humble and extremely attentive.
5/5
GoogleWould like to thank Angela and all the team at Robison Michael & Jackson, for all the attentive and readily available support during our home purchase. Probably the easiest and most efficient Estate Agent experiences I've had, and for which I am truly thankful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
