5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for your positive review! Our team at RMJ Rainham appreciate your positive feedback.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 18 June 2024
Thank you, Steve for your fantastic 5-star rating! We appreciate your feedback and are thrilled that you had a positive experience with us. If you have any friends or family looking to buy or sell property, we would love to assist them too. Please don't hesitate to reach out if there's anything else we can do for you. Thanks again for choosing us!
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
5/5
GoogleJess was great !!
Agent replied · 16 June 2024
Thank you for your positive review this is highly appreciated by the sales team at RMJ Rainham.
4/5
GoogleThis estate agent has been very helpful with helping me along to buy my own property. The staff were helpful and informative.
Agent replied · 18 June 2024
Thank you, Keith for your wonderful review! We’re thrilled to hear that our team was able to assist you effectively throughout your property purchase journey. Providing helpful and informative service is always our goal, and we’re glad we could make the process smoother for you. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks again for your kind words!
5/5
GoogleCouldn't fault robinson michael and Jackson there in house morgage advisor james was very helpful and professional and helped myself and my wife to buy our dream house.
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
5/5
GoogleI can't say enough good things about my experience with Robinson Michael & Jackson Gillingham. From the very first meeting to closing day, their professionalism and commitment to my needs were outstanding. Their deep knowledge of the local market and impressive negotiation skills were key in helping me find and secure the perfect property. Special thanks to Kay - she was absolutely fantastic! Thank you, Robinson Michael & Jackson!
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with Kay at Robinson Michael & Jackson Estate Agents.
5/5
GoogleAs a first time buyer, I have to say that my experience in house hunting was very smooth. That’s thanks to everyone that I had contact with at Robinson Michael & Jackson. They kept me informed in every step of the way and have provided a friendly service. I highly recommend them.
Agent replied · 18 June 2024
Thank you, Baran for your glowing review! We are delighted to hear that your first-time buying experience was smooth with Robinson Michael & Jackson. Keeping our clients informed every step of the way and providing a friendly service are top priorities for us. Your recommendation means a lot, and we appreciate you choosing us to help with your house hunting journey. If you ever need any further assistance or have any questions, please feel free to reach out. Thanks again!
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for your 5 star rating.
5/5
GoogleWonderful experience
Agent replied · 15 June 2024
Hi Sunday, Thank you for your review we wish you and your family all the best with your new tenancy! Gravesend Lettings Team
5/5
GoogleAbsolutely professional, knowledgeable and very proactive team. Thank you Tammy for all the guidance and gentle nudge (when needed).
Agent replied · 15 June 2024
We are very happy that you were pleased with our service and especially mentioning Tammy. Thanks
5/5
GoogleFantastic service from the team and a special mention for Lillie Chantry who was professional, polite and extremely helpful for us during our property search 10/10
Agent replied · 15 June 2024
Hi Darren, thankyou for your lovely review and kind words towards Lillie. We will make sure this is passed on to her. Lily and The RMJ Team
5/5
Googlevery good experience with robinson michael team and especailly with the ellie she is very helpful and she done all process very quickly and she is very cooperative . thank you soo much ellie .
Agent replied · 15 June 2024
Hi Gurpreet, Thank you for your review! We look forward to your move in date and wish you and your family all the best!
5/5
GoogleI had a great experience with RMJ Gravesend, was only a viewing but jack was very helpful and knew his stuff.
Agent replied · 20 June 2024
Great to hear. Your thanks have been passed on.
5/5
GoogleThanks to the Gravesend letting team especially Ella Smith and Ellie Eccleston for the support during the tenancy process. Excellent support and communication.
Agent replied · 15 June 2024
Thank you for your review! It has been a pleasure working alongside you and everyone in the team wishes you all the best! The Lettings Team
4/5
GoogleGreat profiled agents but a bit pricey based on my experience with other agents and I couldn't get my targeted rent.The team were very helpful, specially Simon, Ellie and Ella been very helpful through out the process.
Agent replied · 15 June 2024
Thank you Dhan for review. It has been a pleasure working with you and we look forward to the imminent move in of your new tenants very shortly. The Lettings Team!
5/5
GoogleGreat experience with the Robinson Michael & Jackson Gravesend team. Very helpful and friendly, also very quick to respond to any questions or queries. Simon made the whole process very easy for us and we appreciate all your help!
Agent replied · 15 June 2024
Hi Natasha, thank you for your review and kind words! It has been a pleasure working with you, we wish you all the best in your new home! The Lettings Team!
5/5
GoogleLily’s knowledge and reassurance towards executing a sale is immeasurable, cannot fault her on anything the advice and comfort is second to none , highly recommend. I’ve had many dealings with Ella and Ellie, who are a constant joy to work with , very pro active and professional. All round great branch, will always be in touch!
Agent replied · 15 June 2024
Dear Bill. We were glad to have been of service. Thank you.
5/5
GoogleGreat result with Andy and RMJ securing full asking price for our property on the day we met him, and before it had even been formally marketed - what more can you ask for! Andy clearly knows his market and clients intimately and is a shrewd broker of deals without doubt. The quick sale of our property ensured we could then make an offer on our perfect home in Norfolk without risk or delay. Thereafter, Jo, Nicola and the team at RMJ acted with persistence and determination to keep the solicitors in check to ensure deadlines were met for all parties within the sales chain. Not a easy feat to balance individual needs and deadlines against navigating some challenging behaviours from the solicitors, but with Andy's subtle help at a senior level, deadlines were met with the sale completing at the earliest anticipated date. We were originally unsure about RMJ, specifically around asking price, but we are very pleased with the outcome and couldn't have hoped for better during what is still considered a difficult housing climate. Thanks go to Andy, Jo, Nicola and all the team at RMJ, Gravesend for a great outcome on all fronts!
Agent replied · 15 June 2024
Dear David. Many thanks for your detailed review. So glad you got the outcome you wanted. Good luck with the move. Andy and the team
5/5
GoogleThank you for a really positive and successful experience. Despite the market being slow at the end of 2023, RMJ patiently persevered to get the price I needed for my sale. Tammy and Jo in the sales progression team were fantastic and relentlessly chased everyone in the chain to ensure that we successfully exchanged ahead of the target completion date. I was regularly updated and couldn’t really have asked for a better service. Thank you so much 😊
Agent replied · 15 June 2024
Thank you so much for your review, It is very much appreciated,
5/5
GoogleVery professional team, Angela Schoeffer was especially very good, kept us informed every step of the way, would always recommend them 100% if you want to sale your property.
Agent replied · 6 July 2023
Thank you so much Lynn!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
