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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,208 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,001

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,995 reviews on Google only. Show every review

5/5

Google

Ruby showed us around the property today and was really kind, calm, and welcoming. She made the viewing feel very comfortable and I got a really positive impression from her. Thank you, Ruby!

Milad · 28 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby made your viewing such a positive experience. It’s fantastic to know she was kind, calm and welcoming, and made you feel comfortable throughout. We’ll be … More

5/5

Google

⭐⭐⭐⭐⭐ for Jake. Fantastic service. Quick, efficient, professional and friendly.

Learner · 27 August 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 16 September 2026

Thank you so much for your kind words and for taking the time to leave us such a lovely review; Jake will be pleased to know he was able to help. We really appreciate your support! If you know anyone who is thinking of selling, we’d be incredibly grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals.

5/5

Google

Ruby she is very professional and helpful. Thank you

Carlo · 27 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby was so pleasant and helpful when arranging your viewing today. It’s great to know she made the process nice and easy for you. We’ll be sure to pass your kind words on to Ruby! 😊 Kelly & The Lettings Team. …

5/5

Google

Ive used RMJ for all our rentals for a number of years and they have never disappointed. Ensuring a great tenant at a competative rent everytime. Thanks again Kelly and the rest of the ladies at RMJ lettings for another stalla performance.

Simon · 27 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your wonderful feedback and for continuing to trust RMJ with your rentals over the years! We’re so pleased to hear that we’ve never disappointed and that you’ve consistently been happy with the tenants we’ve found … More

5/5

Google

Good communication, got works done quickly and efficiently.

Kelvin · 27 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the communication and that the works were dealt with quickly and efficiently. We really appreciate you taking the time to leave us a review! 😊 …

5/5

Google

Never thought the process would be completed this speedily... Thank you for your quick, smooth and excellence service. Thanks to Erin also.

Ola · 27 August 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Very friendly and helpful staff. Would go above and beyond in there job. Sophia was helping us I appreciate her efforts

Sohail · 27 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 August 2026

Thank you so much for your lovely review, Sohail! ⭐ We’re delighted to hear you found the team friendly and helpful, and it’s … More

5/5

Google

Jody has been fantastic throughout the process of selling our property. She’s professional, responsive, and always helpful with updates and guidance. The sale is still in progress, but so far we’ve been very happy with her service and would highly recommend her.

Gyulzarie · 26 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 28 August 2026

Thank you for your kind words and recommendation! We’re so pleased to hear that Jody has been so helpful and supportive throughout your sale. We know how important clear communication and regular updates are, so it’s great to hear you’ve … More

5/5

Google

Jess very intelligent and good customer service

Michael · 26 August 2026 · Robinson Michael & Jackson Strood

Agent replied · 16 September 2026

Hi Michael, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

5/5

Google

From start to end you have been brilliant. Kept us informed, especially when solicitor has not. Sold twice very quickly. A special thank you to Tammy and Jo.

Moira · 25 August 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 16 September 2026

Thank you so much for your lovely review! We’re delighted to hear that you were pleased with the service you received from start to finish and that we were able to keep you informed throughout the process. It’s fantastic to know that we were able to sell your property so quickly, not once but twice! We’ll be sure to pass on your special thanks to Tammy and Jo, who will be delighted to hear your kind words. Thank you again for choosing us. We really appreciate your support, and if you know anyone looking to sell or let a property, we’d be very grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals!

5/5

Google

We viewed a lovely house with the firm the other day and put in our offer, was accepted with a very quick reply and lots of help from the agent Jessie. …

Jake · 25 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such a great experience with us, especially as first-time renters. It’s fantastic to know Jessie was so helpful, kept you updated quickly and made the process … More

5/5

Google

We honestly can't recommend Robinson Michael & Jackson enough! A special shoutout to Jody, who was absolutely brilliant from start to finish. …

Mrs · 25 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 22 August 2026

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how brilliantly Jody supported you throughout your home buying journey. … More

5/5

Google

5 stars for Tia !! Thank you for all your help

Jessica · 25 August 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 26 August 2026

Hi Jessica, thank you for leaving this 5 star review! We are so pleased you had a great experience. - RMJ Chatham

5/5

Google

Spoke to Claudia she was extremely helpful and very informative would highly recommend ⭐️

Lacey · 25 August 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 16 September 2026

Thank you so much for your kind words and for taking the time to leave us such a lovely review; Claudia will be so pleased. We really appreciate your support! If you know anyone who is thinking of selling, we’d be incredibly grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals.

5/5

Google

I had very positive experience . Luke was very professional. Also the admin team were very flexible in allowing me to change appointments

Josh · 24 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 27 August 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with us. It’s great to know that Harry was professional and that our admin team were flexible and able to accommodate your appointment changes. We really appreciate your kind words and will be sure to pass them on to Harry and the team! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Fantastic service from start to finish! The team was extremely professional, helpful, and efficient. Everything was handled incredibly quickly and smoothly. Highly recommend this agency!

Юлія · 24 August 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 16 September 2026

Thank you so much for your fantastic review! We’re delighted to hear that you found our team professional, helpful and efficient, and that everything went smoothly throughout the process. Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience. If you know anyone who is looking to sell or let a property, we would be very grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals!

5/5

Google

Shoutout to Lacey, she was super helpful and so easy to talk to! Thank you so much for making the process easier :)

Claudia · 24 August 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 8 September 2026

Thank you so much for the positive feedback, glade I was able to help

5/5

Google

We had a really lovely experience being shown around the house. Sophia was incredibly friendly, welcoming and helpful throughout the viewing, taking the time to answer all of our questions and making us feel really comfortable. …

Jazzy · 24 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 23 August 2026

Thank you so much for your wonderful review, Jazzy! 😊🏡 We’re delighted to hear that you had such a lovely experience viewing the property with Sophia. … More

5/5

Google

I want to use this medium to appreciate Lucy for coming through for me as pertaining my recent request. It was a pleasant experience I had in terms of communication and efforts to ensure my request is well understood by my landlord and it …

Abayomi · 24 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 27 August 2026

⭐️⭐️ Thank you so much for taking the time to leave such lovely feedback! We’re delighted to hear that Lucy was able to help with your recent request and made sure your concerns were clearly communicated to your landlord. It’s fantastic to … More

5/5

Google

Really helpful estate agents in our relocation. Would recommend using them.

Tiggen · 24 August 2026 · Robinson Michael & Jackson Strood

Agent replied · 16 September 2026

Hi Tiggen, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

4/5

Google

Agent (Tilly) was helpful, able to answer questions, and able to arrange viewing(s) at short notice.

Alan · 24 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 30 August 2026

Thank you for your kind review! We’re so pleased to hear that Tilly was helpful throughout and was able to answer your questions and arrange viewings at short notice. We really appreciate you taking the time to share your feedback! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Jess was really lovely showing me around properties this weekend, had all the relevant information needed for flats

Rhiannon · 23 August 2026 · Robinson Michael & Jackson Strood

Agent replied · 16 September 2026

Hi Rhiannon, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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