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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleA good and professional agency, my property was sold for the asking price. Highly recommended.
Thank you for your wonderful review! We’re delighted to hear that you received excellent service from the team at RMJ.
5/5
GoogleI can’t recommend R&J enough. They were so helpful in anndwering all of my questions and put me at ease about the whole process. Tia was always available when I called and really made me feel like she cared. After a bad experience with a previous estate agency, Tia has changed my opinion on the industry. So thank you!
Hi Lauren, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleTia and all the team at RMJ Strood have been helpful and knowledgeable when it come to marketing my parents property. Thank you for all your help. Highly recommend
Hi Tammy, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWe are entirely clueless as a first time buyers, however Robinson Michael & Jackson team has helped and guided us throughout the process of acquiring our first home.We're very grateful to our mortgage advisor James Barfoot who worked closely with us to get the best rate and have our mortgage application approved. He even set up a whatsapp gc for us to easily communicate our concerns with him and he response to our messages promptly. Also to Nina Nash who has been so kind and accomodating with all our queries. If you are planning to buy a house, especially to the first time buyers, We highly recommmend Robinson Michael & Jackson Rainham.
Hi Paolo! 🌟 Thank you so much for your kind words and for choosing Robinson Michael & Jackson for your first home purchase journey! We're thrilled that James and Nina provided you with excellent service and made the process smooth and stress-free. Congratulations on securing your new home! 🏡 If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best in your new adventure!
4/5
GoogleI had a positive experience with RMJ Lettings team. I was looking to rent my first property and from start to finish the process was very quick. Ella was very helpful and understanding of all my questions that I had which I appreciated. Libby and Ellie where on hand throughout the process and then I met Simon for my key collection. Lovely guy, very professional. Highly recommend!
5/5
GoogleLearna was superb in dealing with our enquires from start to finish, investigating answers to any questions we had. Would thoroughly recommend for professional customer service.
Hi Bee Tee! 🌟 Thank you so much for your wonderful review! We're delighted to hear that Learna provided you with superb service and was able to address all your questions. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to get in touch.
5/5
GoogleBought my bungalow through RMJ Sittingbourne, I was happy with the process ,it was all completed quickly and I was kept informed of things as they happened, generally it was a trouble free experience
We're so pleased that you enjoyed your experience with us. Your 5-star rating means a lot to our team at Robinson Michael and Jackson, and we're grateful for your support!
5/5
GoogleMy partner and I were given a 2 weeks notice to move and the staff and Robinson, Michael and Jackson, Rainham, were incredible in helping us to find a place to stay, a perfect forever home for our family. A special mention to Kelly, Nikki, Ellie and Stacey for their constant support. Their communication was superb and their continued support is 100% appreciated. Thankyou.
Hi Courtney! 🌟 Thank you so much for your fantastic review! We're overjoyed that we could help you and your partner find your perfect forever home on such short notice. Kelly, Nikki, Ellie, and Stacey are thrilled to hear your kind words about their support and communication. If you need anything in the future, we're always here for you. Enjoy your new home!
5/5
GoogleFinding a tenant can be a stressful experience, but thanks to Ellie, Kelly and Stacey at Robinson Michael & Jackson Rainham & Gillingham, the entire process from start to finish was smooth and hassle-free. RMJ was incredibly professional and efficient throughout the entire process. I was kept informed every step of the way. They are always available to answer my questions and address any concerns promptly. RMJ handled everything from listing the apartment to managing showings, tenant selection, and lease signing. They took the stress out of the process, allowing me to focus on other things. I highly recommend RMJ to anyone looking to find a tenant for their property. They made the whole experience stress-free and successful.
Hi Dan! 🌟 Thank you so much for your glowing review! We're thrilled to hear that Ellie, Kelly, and Stacey made the process of finding a tenant smooth and hassle-free for you. Your kind words about our professionalism and efficiency mean a lot to us. We're always here to help and happy that we could take the stress out of the process for you. If you need anything else in the future, please don't hesitate to reach out.
5/5
GoogleWe found the agent to be professional at every point of the sales process They kept us up to date and chased People when needed I would be very happy to recommend them Thanks to all the team Geoff & Chris
Hi Geoff and Chris! 🌟 Thank you so much for your kind review! We're delighted to hear that you found our team professional and proactive throughout the sales process. Your recommendation means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out.
5/5
GoogleIts the first time my partner and i have moved properly using estate agents ect, Nikki, Ellie & Kelly made the move for us so easy, we all stayed in contact throughout and everything was explained to us properly if we didnt understand it. Thanks to the team! Dan & Courtney
Hi Dan and Courtney! 🌟 Thank you so much for your wonderful review! We're thrilled that Nikki, Ellie, and Kelly made your first big move with an estate agent smooth and easy. Communication is key, and we're glad everything was explained clearly to you. If you ever need anything else, we're always here to help. Best wishes in your new home!
5/5
GoogleAlways a great experience with the lettings team in Robinson Michael & Jackson everyone has been so helpful during my tenancy over the years. Big thanks to Jessie, Nikki, Kelly, Ellie, Michaela, Lee-Anne, Joe and any others I might be forgetting! Really got to know them well, super personable and willing to make sure you get what you are looking for in a home!
Hi Isla! 🌟 Thank you so much for your lovely review! We're delighted to hear that you've had great experiences with our lettings team over the years. Jessie, Nikki, Kelly, Ellie, Michaela, Lee-Anne, and Joe are thrilled to hear your kind words. It's been wonderful getting to know you and ensuring you find the perfect home. If you ever need anything in the future, we're always here to help.
5/5
GoogleNot even sure where to start and who to praise first! Came across one of their properties, called to book a viewing, everything went smooth and easy with follow up emails and text messages ( amazing if you have a busy life ! ). The day before viewing the property they told me they have another property within my budget just around the corner and they suggested a viewing which i accepted. Viewing the property i booked myself for i was disappointed as it wasnt for me but when i walked into the property they recommended it was the ideal one! Things are only getting better now… On the day of the viewing i ve submitted my offer, couple of hours later got accepted and then slowly they worked their magic: - couple of extra viewings - excellent communication via email with same day ( most times ) or next day responses - helped with viewings for contractors to check the property for future works while i was abroad with work - chased up sellers solicitors and kept me in the loop on latest updates and what was needed from my solicitors Now with exchange done and heading into completion i wish to say thank you not only to Reece who is the Brand manager and Charley who was dealing with the processing of the deal but to all the staff that accommodated my late viewings and text messages updates Thank you all
Dear Mihai, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team. Reece, Charley, and the rest of our staff are dedicated to providing exceptional service, and it's wonderful to know they succeeded in making your property search smooth and enjoyable. We're glad we could help you find the ideal property and assist with all the necessary steps, from arranging additional viewings to ensuring clear communication and coordinating with contractors and solicitors. Your kind words motivate us to continue delivering excellent service to all our clients. Congratulations on the exchange, and we wish you all the best as you move towards completion. If you need any further assistance, please don't hesitate to reach out. Thank you once again for your trust and for choosing us! Best regards, Team RMJ Strood
5/5
GoogleRobinson Michael &Jackson were excellent they got a huge amount of people to view the property and sold it quickly every member of staff was helpful and friendly every question and query we had was dealt with quickly and efficiently I would recommend this company to anyone infact I recommend them to my sister in law and they sold her property in the first week Bryan Leach
Thank you so much for your kind words, Bryan. We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson. It’s fantastic that our team was able to generate significant interest in your property and secure a quick sale. We’re also thrilled to hear that every member of our staff was helpful, friendly, and efficient in addressing your queries. Your recommendation means the world to us, and we’re so glad to have been able to assist your sister-in-law in selling her property so swiftly as well! Thank you for your trust and for spreading the word about our services. If there’s ever anything we can help with in the future, don’t hesitate to get in touch. Lily and The Gravesend Team
5/5
GoogleA big thank you to Jo Bosworth, we purchased our 2nd buy to let property through her and it was a much smoother process than our first experience. Efficient, friendly and each time I phoned it was never any bother. Thank you so much, please keep an eye out for another for us!!! Best wishes, Soph & Callum
Thank you, Sophie and Callum, for your fantastic review! We’re thrilled to hear that your experience purchasing your second buy-to-let property through Jo Bosworth was smooth and efficient. Jo takes great pride in providing friendly and hassle-free service, and it’s wonderful to see her efforts appreciated. We’ll definitely keep an eye out for more opportunities for you. Thanks again for your trust and kind words!
5/5
GoogleKiran was outstanding, thank you very much.
5/5
GoogleDear Kiran, thank you for being profession, print with information requested and kind during my viewing of a property.
5/5
GoogleRMJ have gone above and beyond to make the stress of house Buying kept to a minimal. Half way through the Journey and all going well. Thank you Lee
Hi Michael! 🌟 Thank you for your fantastic review! We're thrilled to hear that Lee and the team at RMJ have been able to minimize the stress of buying your home. We're here to support you every step of the way and are delighted that everything is going smoothly. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleRyan was exceptional. Excellent property knowledge, polite courteous and friendly - hire him!!!
5/5
GoogleWent through Robinson Michael & Jackson at the Gravesend branch to sell my parents property following their passing. Andy and the team showed from the start compassion and understanding, knowing the difficulties of selling your family home of over 69 years. Never having had to go through this, the team, in particular Jo, Tammy, Nicola, Ryan and of course Andy, explained the process with Probate involved. Apart from a few hiccups along the way, no fault of RMJ, they kept in regular contact and updates of how the sale was progressing. They are very professional and efficient in what they do. Happily recommend and will use them again when need arises without hesitation.
Thank you for sharing your heartfelt experience with Robinson Michael & Jackson at our Gravesend branch. We are truly sorry for your loss and deeply appreciate the trust you placed in us to guide you through such a challenging time. It means so much to hear that Andy and the team, including Jo, Tammy, Nicola, and Ryan, were able to offer compassion, understanding, and clear guidance throughout the process, especially with the complexities involved in a Probate sale. While we always strive to make the journey as smooth as possible, we’re grateful for your patience and understanding when unexpected hiccups arose. Your kind words about our professionalism and efficiency are incredibly encouraging, and it’s wonderful to know you’d recommend our services and consider us again in the future. Thank you for allowing us to assist with such an important transition, and please don’t hesitate to reach out if we can ever be of help again. Lily and The Gravesend Team
5/5
GoogleWent through Robinson Michael & Jackson at the Gravesend brnach to purchase our first home. Though the process took a while to get over the line, our interactions with Jo, Ben, Nicola, Ryan and all other staffs at this branch has been exceptional to day the least. They are very professional and efficient in what they do. There communication is second to none, you never have to worry about missing anything because if you do, someone from the team will be getting in touch with you sooner ragher than later to make sure you are well informed. All in all, amazing service and I will definitely be recommending them to all my friends and family looking to purchase a property.
Thank so much for your review and we are so happy you have been pleased with our service and will recommend us to others. We hope you love your new home. All the team at RMJ Gravesend
5/5
GoogleWe are highly satisfied with the excellent service from RMJ Rainham office, when we recently sold our house. Special thanks to Learna Smith for a fantastic job of marketing our property, and getting a quick sale at a better price than I expected. What more can you ask for from an estate agent. The whole office works well as a team too: phone calls are answered by real people (not constant voicemail) and messages are passed on promptly and efficiently. We are really glad that we chose RMJ to sell our property. I would not hesitate to use them again for selling a property in Rainham/Gillingham.
Hi Meredydd! 🌟 Thank you so much for your fantastic review! We're delighted to hear that you had an excellent experience with the RMJ Rainham office. Learna and the whole team are thrilled to know that we exceeded your expectations and achieved a quick sale at a great price. Your kind words about our teamwork and communication mean a lot to us. If you ever need assistance again, we'll be here and ready to help.
5/5
GoogleI'd like to share my experience with Robinson Michel&Jackson selling my property. At the beginning I had a meeting with Lily and understood all about my selling process and fees.(no hidden fees what so ever). Jo was really helpful through out my Exchange and completion. she chased up my solicitors and updated me every week and speed up the process. thank her :) Very friendly team and responsible. My only mistake was chosen online solicitor instead of get recommended solicitors from Robinson Michel&Jackson. (as I was on chain I lost quite long time because they were slow on procedure). I Highly recommend them from experience. Kind Regards. Salmani
5/5
GoogleWhat a professional team you've built in the Lettings Desk, backed by a great Portal for managing the entire process. I had a seamless Letting experience - all thanks to Simon, Ellie, Libby and the entire RMJ team.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
