★★★★★ 5/5
GoogleGreat Service from the whole team, from start to finish. Would highly recommend.
Emma · 20 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2024
Hi Emma! 🌟
Thank you so much for your kind words! We're thrilled to hear that you received great service from our team from start to finish. Your recommendation means a lot to us. If you ever need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleWe just want to say a huge thank you to every member of the team from Robinson Michael & Jackson Gravesend branch,for helping us through the whole process of buying our first property. From the first viewing we were impressed with their dedication and professionalism, once our offer has been accepted they have been incredibly supportive. They’ve been continuously in touch with both solicitors , and us making sure everything is going smoothly and without any delays in getting the keys to our home! Thank you Tammy, Jo, Andy and the rest of the team, keep going with the good work!
Raluca &Bogdan Damas
Raluca · 20 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your kind words, Raluca and Bogdan! We’re thrilled to hear that our team at Robinson Michael & Jackson Gravesend was able to support you every step of the way in buying your first home. It’s wonderful to know that from your first viewing to receiving the keys, our dedication and professionalism made a positive impact on your experience.
Tammy, Jo, Andy, and the rest of the team are truly grateful for your recognition, and we’re so happy to have been part of this exciting journey for you both. Your satisfaction means the world to us, and we’ll continue striving to deliver the best service possible.
Thank you again for your trust, and we wish you all the best in your new home!
Lily and The Gravesend Team
★★★★★ 5/5
GoogleJo kept us up to date throughout the process and was very kind. Loved our little gift box!
Charlotte · 20 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thankyou so much for taking the time to share your positive feedback and kind words towards Jo. We are so grateful that we were able to assist you throughout the process of buying your new home and wish you every happiness there.
Should you need us in the future then please do not hesitate to reach out.
Lily and The Gravesend Team
★★★★★ 5/5
GoogleTammy was the best in helping us buying our proprety. From the first steps she give us the best advice regarding all the difficulties and her perseverence in obtaining the best results for us was second to none. We thank you from our hearts for your passion in your field and we don t hesitate to recomands you to anyone intrested in buying or letting a home.
Bogdan · 20 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with Tammy. Her dedication, expert advice, and perseverance in navigating challenges are truly remarkable, and we’re delighted she was able to help you achieve the best results.
Your kind words about her passion and commitment mean the world to us, and we’re so grateful for your recommendation. Thank you for trusting us with such an important milestone, and we hope you enjoy your new home for many years to come. If there’s ever anything else we can assist with, please don’t hesitate to reach out.
Lily and The Gravesend Team
★★★★★ 5/5
GoogleCan't thank the team enough, they were really polite and friendly and helped us getting our dream home. They ensured the process of buying the house went as smooth as possible and answered all questions I had. I can't recommend them enough :)
Rodi · 20 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re overjoyed to have been part of your journey to securing your dream home. It’s wonderful to hear that our team’s politeness, friendliness, and dedication made the process as smooth as possible for you.
Your recommendation means the world to us, and we’re so glad we could assist in making this milestone a reality. If you ever need anything in the future, we’re just a call away. Wishing you all the best in your new home!
Lily and The Gravesend Team
★★★★★ 5/5
GoogleI had the pleasure of meeting Lily for a valuation of my parent’s property this week. Lily was very pleasant and talked me through every step of the sale process in detail. Knowing that this is a sensitive time for me, Lily showed compassion which was greatly appreciated.
Christine · 20 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you for sharing your experience with Lily. We’re so pleased to hear that she provided you with a clear and detailed understanding of the sale process while showing the compassion and care you needed during this sensitive time.
It’s incredibly important to us that every client feels supported and understood, and we’re glad Lily was able to make a positive impression. If there’s anything else we can assist you with as you move forward, please don’t hesitate to reach out. Thank you for choosing us to guide you through this journey.
★★★★★ 5/5
GoogleVery happy with the service provided. Kept us informed at all times and found a buyer pretty quickly
Parm · 20 July 2024 · Robinson Michael & Jackson Strood
Agent replied · 21 July 2024
Hi Parm, thank you for your review and for selecting us to represent you as your agent. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleNancey was great and helped massively with giving us a breakdown on her local area assessment. As a developer this held with our due diligence
Dami · 18 July 2024 · Robinson Michael & Jackson Strood
Agent replied · 21 July 2024
Hi Dami, thank you for your review. We look forward to doing business together in the future. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleHarry is a great sales negotiator. Harry demonstrated exceptional professionalism expertise and dedication.
Rocky · 17 July 2024 · Robinson Michael & Jackson Walderslade
Agent replied · 24 August 2024
Thank you for your 5* review Rocky
★★★★★ 4/5
GoogleGreat estate agent. I chose them out of three different agents as I felt most at ease with them. Their marketing was good and I got viewings very quickly including an offer in the first week. From sale to completion they have been very good to deal with and always easy to get in touch with if I had questions. I would recommend them.
Lyndsay · 17 July 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for sharing your positive experience with us! We’re delighted to hear that you felt at ease choosing Robinson Michael & Jackson and that our marketing efforts helped generate quick viewings and an offer within the first week.
It’s wonderful to know that you found us approachable and easy to contact throughout the process. Your recommendation means a lot to us, and we’re thrilled to have been able to assist you from sale to completion.
If there’s ever anything we can help with in the future, please don’t hesitate to reach out. Thank you for trusting us with your property journey!
★★★★★ 1/5
GoogleStarted out ok then I quickly reached the conclusion that this agency is just like others around the area sadly.
Ada · 17 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 20 July 2024
Hi Ada,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience as a tenant with our agency did not meet your expectations.
I have attempted to reach out to you directly to discuss and address the concerns you have raised but was unable to get through. Your satisfaction is very important to us, and we would greatly appreciate the opportunity to understand more about your experience and how we can improve.
Please feel free to contact us at your earliest convenience. We are committed to making this right and ensuring that our services meet the high standards we strive for.
Thank you for your understanding and patience.
Kelly & The Lettings Team
★★★★★ 5/5
GoogleAmazing service provided all through my search. Will highly recommend
Famodun · 16 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 20 July 2024
Thank you so much for the lovely review! Kelly & The Lettings Team.
★★★★★ 5/5
GoogleFantastic service,Kelly, Ellie & Nikki make me feel that nothing is too much bother. prompt replies and go above and beyond to help.
Tom · 16 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2024
Hi Tom! 🌟
Thank you so much for your fantastic review! We're thrilled to hear that Kelly, Ellie, and Nikki provided you with exceptional service and made you feel well taken care of. Your kind words about their prompt replies and willingness to go above and beyond mean a lot to us. If you ever need anything else, we're always here to help.
★★★★★ 5/5
GoogleEvery staff member we’ve dealt with so far has been helpful and polite, Tia especially has been really communicative and friendly with helping assist us in the house buying process.
Aidan · 16 July 2024 · Robinson Michael & Jackson Strood
Agent replied · 21 July 2024
Hi Aidan, thank you for your review. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleAll staff was incredibly helpful when I was looking for my next home. Very professional, knowledgeable and quick to respond to all my queries. Thanks so much.I highly recommend
Daniel · 15 July 2024 · Robinson Michael & Jackson Strood
Agent replied · 21 July 2024
Hi Daniel, thank you for your review. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleELLIE was very polite all the way, and she sent me a notification when the property came on let, Libby was brilliant with all the paper work , thanks to Ella and Simon as well. They make a great team.
Bolajii · 14 July 2024 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleIt went really well. I really appreciate the fact that , though I was very very late but Lacey waited and was just trying to help, if am experiencing any issues on my way. Thank you so much. And she took us through the viewing process and all. In all the experience was fantastic.
Abosede · 14 July 2024 · Robinson Michael & Jackson Sittingbourne
★★★★★ 5/5
GoogleRyan is very sweet and so helpful.
Louise · 13 July 2024 · Robinson Michael & Jackson Sittingbourne
Agent replied · 22 October 2024
We're so pleased that you enjoyed your experience with us. Your 5-star rating means a lot to our team at Robinson Michael and Jackson, and we're grateful for your support!
★★★★★ 5/5
GoogleAmazing team and brilliant job. Very professional, great communication and support. I’m very pleased and grateful for my sale and purchase journey. Definitely recommend, this is my second time using them as my agents! Biggest thank you to all the team !
Greta · 12 July 2024 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleGreat experience letting with RMJ, the whole teams are friendly and approachable, viewing team Jess and Ellie are amazing 👏 …
Mohammed · 11 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 12 July 2024
Hi Mohammed! 🌟
Thank you so much for your kind review! We're delighted to hear that you had a great experience letting with RMJ. Jess, Ellie, and the whole team are thrilled to know they made your experience friendly and approachable. If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleExcellent service so far...looking forward to the journey. Thank you Tia for your time and expertise!
Nicola · 10 July 2024 · Robinson Michael & Jackson Strood
Agent replied · 21 July 2024
Hi Nicola, thank you for your review. We look forward to continue working with you on your home buying journey. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleFantastic service from Learna from the very start. From the initial valuation meeting to getting offers in, everything has been smooth, had a very quick turnaround and clear communication throughout. Would recommend!
Brendan · 10 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 12 July 2024
Hi Brendan! 🌟
Thank you so much for your wonderful review! We're thrilled to hear that Learna provided fantastic service from start to finish, making the process smooth with clear communication and a quick turnaround. Your recommendation means a lot to us. If you need any assistance in the future, we're always here to help.
★★★★★ 5/5
GoogleI can highly recommend Robinson, Michael & Jackson to anyone looking for an estate agent. I had to sell a property (as the Executor of a Will) from a considerable distance away. Everyone I had occasion to deal with at RMJ were so very helpful - not just the standard estate agent stuff (photos/floor plans/EPC etc, all extremely professional by the way), but also helping me to find local maintenance services when I needed them. It was also a long sales process, severely hindered by an interminable wait for Grant of Probate. RMJ supported me at every stage and we achieved a successful sale. So thank you to all the RMJ team!
Tony · 7 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 10 July 2024
Hi Tony! 🌟
Thank you so much for your glowing review! We're delighted to hear that we could support you through the long sales process, especially given the challenges with Grant of Probate. Your kind words about our professionalism and helpfulness mean a lot to us. If you ever need assistance again, whether near or far, we're here to help.
★★★★★ 5/5
GoogleThe experience so far has been excellent, professional, helpful and effective. The communication is regular and I am updated on progress with my house sale. Thanks Learna Smith for your efficient help on selling my house.
To add to this review my house sale exchanged today and I wanted to pay special thanks to Nina who has acted as the sales progress or and has been helpful, professional, diligent and kind throughout. Thanks Nina for your support throughout the process.
Michelle · 7 July 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 28 November 2023
Thank you for the lovely review Michelle. We look forward to completing the sale for you. Lee and the team
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