Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleJody has been great at overseeing this process and keeping me informed of developments, and Kacy has acted excellently on my behalf.
Dear Rob, Thank you for your feedback! We're thrilled to hear that Jody and Kacy have … More
5/5
GoogleEllie is awesome, she walked us through the property we viewed and was able to answer all of our questions. She gave us as much time as we needed to fully appreciate the property on display. She is a great ambassador for RMJ. Thanks again Ellie.
Dear Leon, Thank you so much for your kind words! We're thrilled to hear that Ellie provided such excellent service during your property viewing. She truly embodies our … More
5/5
GoogleEllie was very professional in dealing with my needs over the phone and helpful. …
Dear Annabella, Thank you for your positive feedback! We're glad to hear that Ellie and Tilly … More
5/5
GoogleRobinson Michael & Jackson helped me sell my house recently and i cannot recommend them more. Originally on the market with another agent for over a year and no movement, after 1 month of being with RMJ I had a buyer and the sale went …
Dear Kirstie, Thank you for your feedback! We're delighted to hear about your positive … More
5/5
GoogleI am in the middle of a purchase of a property in Kent. I have found Jody Collins and Robinson, Michael and Jackson to be very helpful. They have apprised me of events at all points and checked in regularly. The mortgage advisor that they recommended has been very good too.
Dear Joseph, Thank you for your review! We're delighted to hear that Jody Collins and our … More
5/5
GoogleFriendly and reliable estate agents, prompt and clear communication throughout the ordeal of buying a new home. As a first time buyer they are thorough and supportive, and great recommendations on their mortgage advice team (MAB) and their …
Dear Joshua, Thank you so much for your glowing review! We're thrilled to hear that you had a … More
5/5
GoogleAmazing staff and very professional group of people highly recommend them as a team but mortgage adviser was exceptional
Good Afternoon Jacob, Thank you for your review, its great to hear that you are happy with the service … More
5/5
GoogleReally helpful team, Ellie was always quick to answer the phone and happy to help us with finding my dream home.
Dear Maria, Thank you for taking the time to leave Ellie a review! … More
5/5
GoogleTj and the team have provided me with a great service! Being a first time seller I was a little nervous but the guided me throughout the whole process
Dear Sam, Thank you for your wonderful review! We're delighted to hear that TJ and our … More
5/5
GoogleCan't fault the service we have received from TJ and the rest of the staff . We feel they have worked tirelessly on our behalf . . Without a doubt working for the best outcome for everyone . Welcome all
Dear Natalie, Thank you so much for your kind words! We're thrilled to hear that you had a … More
5/5
GoogleI’ve been in contact with the sales team at RMJ for the past couple of weeks and just been for my first viewing. From registering to this stage they have been so friendly and forthcoming, I hope to find something I love with them soon!
Dear Rebecca, Thank you for your positive feedback! We're thrilled to hear about your … More
5/5
GoogleExcellent service, a pleasure to do business with, nothing was too much trouble. A special mention to Jody who went above and beyond at all times. A total star throughout.
Dear Julia, Thank you for your wonderful review! We're thrilled to hear that you had an … More
5/5
GoogleI recently viewed through RMJ with Ellie and she was so so helpful at helping me find my dream home. Would definitely recommend, Ellie made it a really easy process!
Dear Olivia, Thank you for taking the time to leave Ellie a review and the recommendation! … More
5/5
GoogleI am mid-sale at the moment. My property was actively marketed and I accepted an offer within 2 weeks. …
Dear Dave, Thank you for your positive feedback! We're delighted to hear that your property … More
5/5
GoogleVery fast service, Libby and Ennis have responded to my questions in a matter of minutes. Our whole let, including our tenancy agreement was sorted in a matter of days!
Good morning Harry, Thank you for the kind review regarding the Team. I'm delighted we were able to … More
5/5
GoogleRobinson Michael and Jackson are a great company to deal with. Ennis, the Lettings Manager is a top professional. Knows what he is doing and he is extremely helpful especially if it's your first time renting your property out. I highly recommend Ennis and his team.
Hi Joel, Thank you for your kind words regarding the service received. It was a real … More
5/5
GoogleTilly was a delightful tour guide for us around our beautiful future home, and has been very helpful guiding us through the process of first-time buying. Very excited for this journey!
Hi Ellie, Thank you for your kind review, we are absolutely delighted to hear your … More
5/5
GoogleExcellence and customer focus is clearly a foundation within Jody. Everything Jody does is with the customer on mind. …
Hi Les, We are delighted to hear that you're happy with the service you received from … More
5/5
GoogleWe have found the team in Robinson Micheal & Jackson in Maidstone Kent helpful and professional. Even though we did not went along with the purchase we initially put offer for the team especially Danny and Ennis has been really considerate …
Good afternoon Jatin, Thank you for your kind words regarding Danny, Ennis and Tj. We appreciate your … More
5/5
GoogleJody Collins has been professional all through the house buying process. Most of all she has been diligent in chasing all parties and kept me informed of progress. Very helpful
Hi Richard, Thank you for your kind words, we’re delighted to hear that you were happy with … More
5/5
GoogleEnnis and Libby W have been really helpful helping me move house would definitely recommend
Dear Sam, Thank you for your feedback! We're thrilled to hear that Ennis and Libby W … More
5/5
GoogleI had an excellent experience with Robinson Michael Jackson Estate Agents in Maidstone. Libby B and Ennis from the Lettings Team were incredibly professional, helpful, and responsive throughout the entire process. They made everything seamless and stress-free. Highly recommend their services!
Dear Kristy, Thank you for your review! We're thrilled you had an excellent experience with … More
5/5
GoogleVery helpful in progressing my tenancy, always there to help when required. Libby Welch was especially helpful in making the whole process as stress free as possible!
Dear Craig, Thank you for your kind words! We're delighted to hear that we could assist you … More
5/5
GoogleCouldn't be more helpful, polite and good advice when first taking on our property. It was not a conventional house to sell. but Jody was on top of this with exceptional communication at all times. Can not …
Hi Wendy, Thank you so much for taking the time to leave such a fantastic review! We are … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
