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5/5
GoogleTammy worked relentlessly to complete our sales even with a chain. She kept us updated all through the sales. Very good in chasing those solicitors
Arnold_x Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
Agent replied Β· 25 October 2024
Thank you for your kind words! We're so pleased to hear that Tammyβs relentless efforts and dedication helped ensure the successful completion of your sale, especially given the challenges of a chain. Keeping you informed and pushing things forward with the solicitors is all part of the service we aim to provide. We truly appreciate your feedback and are always here to assist in the future. Best wishes from the Gravesend Team.
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5/5
GoogleWe were very happy with the service received, especially from Tammy who kept us informed with the progress of the sale of our late mums home.We wouldnt hesitate to use them again or recommend them to others.Thankyou again the whole team at Robinson Michael Jackson.Its been a pleasure.
Jane Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
Agent replied Β· 25 October 2024
Thank you so much for your lovely feedback! Weβre truly grateful that you chose Robinson Michael & Jackson for the sale of your late mum's home, and weβre delighted that Tammy and the team were able to support you throughout the process. Your recommendation means the world to us, and weβre so pleased that you had a positive experience. Itβs been a pleasure working with you, and weβd be happy to assist you again in the future. Best wishes and thanks from the Lily and the whole team!
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5/5
GoogleJust bought a property with RMJ Gravesend.
Service was 100%
Tammy Dixon in particular has been fantastic in helping us through the process and keeping us informed on progress. Many thanks to all the team at RMJ Gravesend
Paul Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
Agent replied Β· 25 October 2024
Thank you so much for your feedback! Weβre thrilled to hear that you had a great experience purchasing your property with RMJ Gravesend. Itβs wonderful to know that Tammy Dixon and the team were able to provide you with top-notch service and keep you well informed throughout the process. We truly appreciate your kind words, and if you ever need any further assistance, please donβt hesitate to get in touch. Wishing you all the best in your new home!
Lily and the Gravesend Team.
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5/5
GoogleLillie Chantry has helped alot during the process of looking for houses, as first time buyers weβre not always sure what we are looking for but Lilly made this process easier by supporting us and being honest. Lilly went above and beyond in taking us around, providing us with possible ideas and pointing out things that may need a freshen up. Lilly was open in answering questions and had very good knowledge of the houses she was showing us.
Thank you!
Ana & Brandon :)
Ana Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
Agent replied Β· 25 October 2024
Thank you Ana for your review, Lily is especially thankful for the kind words!
As a team at RMJ we wish you all the best with your future and new home!
RMJ Gravesend Sales
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5/5
GoogleI was very pleased and impressed when Robinson Michael & Jackson managed to find buyers for our deceased estate property, and secure a very reasonable and fair market price. Tammy Dixon was very helpful and efficient in all of our dealings, especially as I live in NZ. I highly recommend this firm to handle your property transactions.
Kay Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
Agent replied Β· 25 October 2024
Thank you so much for your kind words and recommendation! Weβre delighted to hear that you were pleased with the service you received from Robinson Michael & Jackson, especially with Tammy Dixonβs support in managing the sale of your estate from abroad. It was our pleasure to assist you through this process, and weβre glad that we could help secure a fair market price for the property. Should you need any further assistance in the future, please donβt hesitate to reach out. Best wishes from Lily and the Gravesend team!
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5/5
GoogleI had wonderful experience with the team during our letting process. Ella, Ellie and Libby were exceptional, kind and very patient and this made the cumbersome process go by smoothly for me. I always spoke with a male member of the team(canβt remember his name) on the phone as well and he always provided accurate information, it was always excellent customer service with him. I think they have a fun and excellent team. βπΎπ
Adeniyi Β· 25 September 2024 Β· Robinson Michael & Jackson Gravesend
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5/5
GoogleExcellent service. Professional staff. Would recommend. Claire was polite and professional and very helpful.
Peter Β· 25 September 2024 Β· Robinson Michael & Jackson Chatham & Rochester
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5/5
GoogleRating only, no written review.
Arturaky Β· 24 September 2024 Β· Robinson Michael & Jackson Walderslade
Agent replied Β· 24 October 2024
thank you for your 5* review
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5/5
GoogleHaving just completed a house sale with RMJ Dallas and the team were professional and responsive throughout. Couldn't have asked for a better service from the team and knowing they were at the end of the phone to guide the way made it much more manageable! Thank you π β¦
Georgina Β· 24 September 2024 Β· Robinson Michael & Jackson Walderslade
Agent replied Β· 24 October 2024
Thank you Georgina,really pleased you were happy with everything,Dallas & the team
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5/5
GoogleRating only, no written review.
Ayo Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Thank you for your 5 Star Positive review. Kelly & The Lettings Team.
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5/5
GoogleRating only, no written review.
Luke Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Luke,
Thank you for your 5 start review, Many thanks from the RMJ Rainham Team.
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5/5
GoogleRating only, no written review.
MADELEINE Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Madeleine! π
Thank you for your 5-star rating! We're delighted to see your positive feedback. If there's anything else we can assist you with, feel free to reach out anytime! Kelly & The Lettings Team.
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5/5
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Liam Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Liam! π
Thank you for the 5-star review! We're thrilled to know you had a great experience with us. If you ever need any assistance in the future, weβre here to help! β¦
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5/5
GoogleExcellent services, very professional and helpful team for the whole process, specially Stacey, Kelly, Ellie, definitely will use the service again π β¦
Naziya Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Naziya! π
Thank you for your fantastic review! We're so glad to hear you found Stacey, Kelly, and Ellie helpful and professional throughout the process. We can't wait to assist you again in the future! π
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5/5
GoogleIt was a pleasure talking to Kay recently and I have to say she was very knowledgeable and efficient at answering any questions I had. Highly recommend!
Connor Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Connor! π
Thank you for your fantastic review! We're so pleased to hear that Kay was knowledgeable and efficient in answering your questions. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.
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5/5
GoogleNina has been very helpful with our first house. She has provided good service and has been there through the hiccups.
Maddy Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Maddy! π
Thank you for your lovely review! Weβre so glad to hear that Nina was helpful and supported you through the process of purchasing your first home, even through the hiccups. If you need any further assistance, donβt hesitate to reach out, weβre always here for you!
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5/5
GoogleVery professional team. Everybody I came in contact with, especially Kelly, Nikki, Ellie and Stacey, I found to be knowledgeable, friendly and highly motivated. I will certainly use this team in the future.
Rick Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Rick! π
Thank you for your wonderful review! We're thrilled to hear that Kelly, Nikki, Ellie, and Stacey made such a positive impression. Your feedback about their professionalism and friendliness means a lot to us. We look forward to assisting you again in the future!
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5/5
GoogleGreat experience with Robinson Michael & Jackson. The process has been very quick and easy. Ellie was extremely helpful when showing me around the property, very friendly and all round good experience,
Thank you
Leanne Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Leanne! π
Thank you for your kind review! We're delighted to hear that you had such a great experience and that Ellie was helpful and friendly during the property viewing. If you need any further assistance, weβre here to help!
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5/5
GoogleMs.nash at Robinson michael & Jackson real estate is a star π.. !
She help and advised me and my relative through our first purchase of a new home with such care kindness and understanding.. very professional...
And I would advise anyone who is looking and needs a new home is to look towards Robinson Michael & Jackson real estate company...!
They are the best by far...
And a mighty thanks to Ms Nash again for her excellent help...
Thank you...
Lincoln Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Lincoln! π
Thank you so much for your fantastic review! We're thrilled to hear that Ms. Nash provided you and your relative with such care, kindness, and professionalism during your first home purchase. Your kind words mean the world to us, and we truly appreciate your recommendation. If you ever need anything in the future, weβre here to help!
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5/5
GoogleI canβt thank Nina enough for the all of the support she provided to me during the sale of my elderly mumβs property. For numerous reasons (not due to RMJ) the sale was very protracted, despite this Nina acted at all times in a professional and courteous manner. She ensured that I was kept up to date with the progression of the sale on a regular basis. I would definitely recommend RMJ to anyone selling or buying a property.
Jane Β· 24 September 2024 Β· Robinson Michael & Jackson Rainham & Gillingham
Agent replied Β· 24 October 2024
Hi Jane! π
Thank you so much for your kind words! We're delighted to hear that Nina provided such valuable support during the sale of your mumβs property. Itβs great to know that, despite the challenges, you felt informed and well taken care of. Your recommendation means a lot to us, and weβre always here if you need anything in the future.
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5/5
GoogleCannot recommend this branch enough and in particular Nancey. She was informative from the start of the process and was excellent at keeping us informed at all times.
Jack Β· 24 September 2024 Β· Robinson Michael & Jackson Strood
Agent replied Β· 8 November 2024
Hi Jack, thank you for your review. Kind regards, Team RMJ Strood
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5/5
GoogleWe met Nancy on site for an evaluation of our house. We found her knowledgeable and friendly and have no hesitation in recommending her services.
V Β· 24 September 2024 Β· Robinson Michael & Jackson Strood
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1/5
GoogleDefinitely would never sell or buy through these agents. Arrogant, untrustworthy, underhanded and unprofessional. If you don't complete in SEVEN weeks they will sell to someone else without warning. From other negative reviews it seems like this company actively encourages gazumping and does not care about buyers at all or any financial loss suffered. This practice only adds stress to an already difficult process, prioritizing personal financial gain over fairness. (Please refer to the other negative reviews for similar experiences.)
They also Charge for AML (Anti-Money Laundering) checks when many other agents do not, and refusing to refund when sales fall through, comes across as a predatory practice aimed at profiting from unfortunate circumstances
Having dealt with numerous agents for many years, I have never felt the need to write a negative review.
K Β· 24 September 2024 Β· Robinson Michael & Jackson Strood
Agent replied Β· 24 October 2024
Dear Karen,
Thank you for taking the time to write a review about your recent experience with us. We sympathize with your frustration and would like to address some of your points.
As you were made aware when your offer was accepted, all of our properties remain fully advertised as available for sale until certain checkpoints in the transaction are reached. Your offer was accepted on July 17, 2024, and written confirmation was sent to you reconfirming our processes, which were also discussed on a telephone call
As of today, September 5, 2024, no progress on the purchase, both legally and financially, has been made. Your chosen solicitor failed to respond to any communication with us or the seller's solicitor, despite our constant efforts to contact you and your solicitor to advise of the urgency of this transaction.
The seller has now decided to accept an alternative offer from a party who had previously shown interest in the property. Had any progress been made from your side, the seller might have made a different decision. We do not profit from unfortunate circumstances; we follow the correct procedures to abide by anti-money laundering regulations.
We sympathize that you may now face some financial loss due to this decision. However, we cannot apologise for following our company processes and acting in the best interest of our clients, who decided not to continue with a transaction that showed no progress in eight weeks.
Kind regards,
Team RMJ Strood
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5/5
GoogleGood communication and service.
Marian Β· 21 September 2024 Β· Robinson Michael & Jackson Maidstone
Agent replied Β· 21 September 2026
Dear Marian,
Thank you for your feedback! We appreciate your kind words. β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.