Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleI was early to the appointment and Tia was very generous in fitting me in to view the property and allowed me to walk around the house to view it for myself. Tia also answered all my questions regarding the property today.
Hi Frances, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleTia and Nancey were incredibly helpful and professional, making the entire process smooth and stress-free. Highly recommend! David.
Hi David, thank you for your review. Kind regards, RMJ Strood
5/5
GoogleThe staff at strood branch have being really helpful in selling the house, great communication through out process from Nancy and Tia advising ever step of the way on the progress of the sale
Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad Freya today show us around a beautiful house. She was lovely, on time and very clear and helpful with any questions asked. Lovely member or staff Strood
Hi Jodi, thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleI cannot fault my experience with Jade at the Strood office. Always keeping me updated and in the loop with all persons in the chain. Any questions I have had she has come back to me promptly.
Hi Nicola, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleExcellent communication from the entire team, especially Jade and Charley who worked tirelessly. As sellers, from start to finish we were in safe hands. A huge thank you.
Hi Vicky, thank you for your review. It was our pleasure to work with you once again. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleVery friendly and helpful team of agents. Great communication from Tia,who was at nearly all of my viewings. She was very helpful and professional. Also thanks to Freya and Ben. Would recommend their services
Hi Kevin, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleMet with Nancy for a valuation she was lovely. Very professionally and honesty. Made the experience very pleasant. Give me lots of advice I would definitely recommend them. Thank you Nancy it was lovely to meet with you.
Hi Tracey, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson are the estate agent on the house we are buying and they have been fantastic. Nothing has been a problem so far, from squeezing in viewings to suit us to advising us on the offer we put forward to the seller. …
Hi David, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy has helped me through a difficult transaction with another agent and solicitor, even though she had no stake in the deal, giving her time, guidance and help has really been immensely important to me. What a true professional, who genuinely puts the people at the centre of her world. A big thank you!! Highly recommend team.
Hi Mark, Thank you so much for your heartfelt review! We're thrilled to hear how Nancy's support made such a positive difference during a challenging transaction. She truly cares about helping people, and it means a lot to see her … More
5/5
GoogleA massive thank you to Nancey, Jade and Charley. The whole team were superb and I cannot recommend them enough to anyone that is purchasing or selling a home. …
Hi Jack, Thank you for your review! It was truly a journey helping you buy your first … More
5/5
GoogleR and J have been absolutely amazing particularly Charley and Nancy! They have managed to deal with my sporadic stress and always kept their cool and sorted my issues. Charley was insistent on chasing and getting everyone working together …
Hi Anna, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Charley and Nancey. They both take great pride in providing … More
5/5
GoogleI had a fantastic experience with Reece and Charley from start to finish. Their polite and laid-back approach was very effective at getting the job done. My sale was completed in January, but my purchase took 10 months to finalize. …
Hi Ade, Thank you very much for your review. It was our pleasure to assist you in buying your new home. On behalf of the whole team we wish you and your family the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Reece and Nancey at this branch for their professional yet friendly help when myself and partner were looking to move. We were very impressed with valuation service as well as advice that the team were willing to give despite …
Hi John, Thank you so much for your kind words! We're thrilled to hear that Reece and Nancey could make you feel comfortable and supported during your property journey, even if the timing wasn’t quite right for you this time. It’s fantastic … More
5/5
GoogleRating only, no written review.
Hi Tala, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and professional. Thank you so much Tia Coles.
Hi Iulian, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleTia was very efficient and professional. Her customer service was excellent.
Hi Ertan, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Googlevery friendly and helpful staff Good communication and was kept well informed of progress of sale
Hi Anita, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleTia was lovely in showing my mum aged 83 around a new property. Great job Tia
Hi Pamula, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Google5* treatment from Robinson, Michael and Jackson in Strood, from the start of the journey till the end. Special thanks to Reece, Jade and Charley who always went above and beyond with their support.
Dear Karen, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with Robinson Michael & Jackson in Strood. … More
5/5
GoogleHighly recommend! Charley was nothing but professional, she is certainly very knowledgeable and extremely helpful. Thankyou once again!
Hi Sarah, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAbsolutely fantastic!! Jade was amazing incredibly helpful and always there when needed. I would highly recommend Robinson michael and Jackson strood to anyone . Thank you so much for all your help
Hi Annette, thank you for taking the time to write a review sharing your recent experience with us . Kind regards, Team RMJ Strood
5/5
GoogleGreat choice of properties. Tia was very prompt in securing a viewing shortly after the initial enquiry and suggested another available property very promptly too. Very efficient service.
Thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was an absolute delight to meet when she valued my property, hen returned to do all the marketing photos. A very polite and knowledgeable young lady.
Hi Hilary, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
