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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,206 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,000

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

176

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,994 reviews on Google only. Show every review

5/5

Google

Lillie has been amazing helping me find my first home! She actually recommended a different home to the one I saw on Rightmove and now I'm almost moving in!

Tia · 11 October 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 8 December 2024

Thank you so much for your kind words! We’re thrilled to hear that Lillie was able to guide you to your first home and recommend a property that turned out to be the perfect fit. It’s wonderful to know that her expertise helped you find the right place, and we’re so excited for you as you prepare to move in! If you ever need any further assistance, please don’t hesitate to reach out. We wish you all the best in your new home!

5/5

Google

Tammy and the team was excellent from start to finish with their professionalism and helpful assistance. Thank you for making our sale go through and assisting with out onwards move.

Robert · 11 October 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 8 December 2024

Thank you so much for your kind words! We’re thrilled to hear that Tammy and the team were able to support you with professionalism and helpfulness throughout the entire process. It’s great to know that we could make your sale and onward move go smoothly. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Thank you again for choosing us, and we wish you all the best in your new chapter!

5/5

Google

Amazing service from RMJ. From beginning to end the service was exceptional. Especially Jack who, from the day he came to value my property, made everything so straight forward and easy to understand. Would highly recommend to anyone looking to sell their property.

Lynsey · 11 October 2024 · Robinson Michael & Jackson Gravesend

Agent replied · 8 December 2024

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with Robinson Michael & Jackson was exceptional from start to finish. It’s great to know that Jack was able to make the process straightforward and easy to understand, ensuring a smooth journey for you. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Thank you again for choosing us!

5/5

Google

I really appreciate the support of staff members of the Robinson Michael and Jackson estate agency from initial property rental valuation till the start of actual tenancy. Ellie provided honest information and answered all my queries. This was my first experience of renting out the property but everything went smoothly. All staff members were really helpful in completing documentation. Thanks to Simon, Ellie, Ella, Libby and all other staff members. I highly recommend Robinson Michael and Jackson estate agency !!!

Ashishg0gggy7r4567 · 11 October 2024 · Robinson Michael & Jackson Gravesend

5/5

Google

Rating only, no written review.

Mason · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Mason, Thank you for your 5-star review! We're delighted that you had a great experience with us. If there's anything else we can assist you with, don't hesitate to reach out.

5/5

Google

Rating only, no written review.

Lacey · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Lacey, Thank you for your 5 Star Review we truly appreciate this. Thanks From the RMJ Rainham Team.

5/5

Google

Great service provided by Adam all the way through our purchase with Robinson Michael and Jackson.

Ashley · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Ashley, Thank you for your kind words! We're thrilled to hear that Adam was able to assist you and provide helpful service. If you need anything further, don’t hesitate to reach out.

5/5

Google

Adam was a great help. Very informative and helpful. He was happy to answer every question and made sure we understood.

Luke · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Luke, Thank you for your kind words! We're thrilled to hear that Adam was able to assist you and provide helpful service. If you need anything further, don’t hesitate to reach out.

5/5

Google

Adam has been fantastic with myself and my partner. Being first time buyers he has made our experience easy and simple and accommodated us greatly. Thanks Adam!

Lauren · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Lauren, Thank you for your fantastic review! We're glad to hear that you found Adams local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!

5/5

Google

Jess was a lovely estate agent who showed me the property at Tanker hill. She explained the situation of the owner of the home very clearly and explained the well-maintained house/features. I would be happy to have her help in the future.

Tt · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Good Afternoon, Thank you for your fantastic review! We're glad to hear that you found Jesses local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!

5/5

Google

I can highly recommend Robinson, Michael and Jackson estate agents. From the initial valuation with Learna we were impressed. She was incredibly thorough and efficient and by appointing RM&J to sell our home, we knew we would be in 'safe and the best hands'. Adam took photographs, details and the video of our property, which we were delighted with. We were again impressed with how Adam listened and enacted viewings according to our recommendations. Adam's efficiency, enthusiasm and promptness in keeping us informed with viewing feedback, evaluating the journey of selling, has been invaluable. On receiving offers we are confident with Adam's approach and negotiating skills to continue the selling process. Thank you to Adam, Learna and all the staff at RM&J for a very positive and smooth journey...

Julie · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Julie, Thank you so much for your fantastic review and for sharing your positive experience with Learna, Adam, and the rest of the team! We're thrilled that you felt in "safe and the best hands" throughout the selling process. It's great to hear how pleased you were with the professionalism, communication, and support provided. If there's anything more we can assist you with, feel free to reach out.

5/5

Google

**⭐️⭐️⭐️⭐️⭐️ Amazing Experience with Ryan's Booking House View!** I had a fantastic experience booking my house visit through Ryan's Booking House. From start to finish, everything was seamless and stress-free. Ryan was extremely professional, knowledgeable, and responsive to all my questions. He took the time to understand my needs and showed me properties that were perfect for what I was looking for. The attention to detail and personalized service really stood out. If you're looking for a smooth, hassle-free home-buying process with someone who genuinely cares, I highly recommend Robinson Michaels. I couldn't be happier with the service!

Naeem · 10 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 24 October 2024

Hi Naeem, Thank you for your fantastic review! We're glad to hear that you found our team's local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!

5/5

Google

Thank you to Adam who showed us a delightful property today. He was very helpful and informative. A positive experience.

Jackie · 9 October 2024 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 December 2024

Hi Jackie, Thank you for your lovely feedback! We're thrilled to hear that Adam made your property viewing such a positive experience. We'll make sure to pass on your kind words to him!

5/5

Google

Rating only, no written review.

Tom · 8 October 2024 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 October 2024

Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience. From the Robinson Michael and Jackson team, we look forward to working with you again in the future.

5/5

Google

I couldn’t have asked for a better service. A big thank you to both Jo and Micha (apologies if I have spelt it wrong) for both going above and beyond to get the sale over the line

Serena · 8 October 2024 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 October 2024

Thank you for the kind words and the 5-star rating! The Robinson Michael and Jackson team is delighted to know that we were able to meet your expectations and look forward to helping you again.

5/5

Google

Friendly and helpful service from Tia and other staff.

Kay · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 11 January 2025

Hi Kay, thank you for your review. Kind regards, RMJ Strood

5/5

Google

Very happy with the professional and courteous customer service we received during three separate viewings from Tia. She was very polite, cheerful, very helpful and informative, and always able to answer our many questions about the properties we viewed with her.

F · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 23 November 2024

Thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood

5/5

Google

Pleasure to deal with all staff at Strood RMJ. Friendly and efficient service with all enquieries dealt with promptly. Special thanks to Jade who dealt with my purchase and toTia and Freya in the office.

Noel · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 8 November 2024

Hi Noel, thank you for taking the time to share your recent experience with us. Kind regards, Team RMJ Strood

1/5

Google

Definitely would never sell or buy through these agents. Arrogant, untrustworthy, underhanded and unprofessional. If you don't complete in SEVEN weeks they will sell to someone else without warning. From other negative reviews it seems like …

Mrs · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Dear Karen, Thank you for taking the time to write a review about your recent experience … More

5/5

Google

Very professional and welcoming

Marie · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Hi Marie, thank you for your review. Kind regards Team RMJ Strood

5/5

Google

Superb

Nj · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 8 October 2026

Thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Had a viewing with Tia, very helpful.

Paul · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 24 October 2024

Hi Paul, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Spoke to Freya loverly girl a credit to your firm

Clare · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 24 October 2024

Hi Clare, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Sold my house last week, quick and easy. Fantastic service from all of them. Thank you

Aji · 8 October 2024 · Robinson Michael & Jackson Strood

Agent replied · 24 October 2024

Hi Aji, Thank you for your return business. Should you need us in the future please don't hesitate to get in touch. Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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