Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleVery responsive and attentive. Appreciated Adam’s assistance in getting a viewing booked. Thank you.
Hi Helen, Thank you for such a positive review, I'm glad Adam was able to show great customer service. Many thanks The RMJ Team.
5/5
GoogleExcellent and impressive service provided by James Barfoot. I would certainly recommend to friends and colleagues. Thank you James...
Hi Thiago, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team
5/5
GoogleAdam was the best, really pleased with RMJ overall. I would highly recommend their services!
Hi Hanife, Thank you for your recommendation! We're glad to hear you're satisfied with Adam service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleIn the process of buying a house, James has been so great and helpful especially as it’s our first time!
Hi Maisi, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team
5/5
GoogleAdam was incredibly helpful with our viewing process and helped everything move quickly and smoothly while being very personable. Would absolutely recommend!
Hi Lewis, Thank you for your fantastic review! We're glad to hear that you found Adams local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!
5/5
GoogleJames is so good in explaining every detail and answers your questions without hesitation. When it comes to mortgage advisor think of James guys
Hi Faith, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleGreat experience with James Barfoot! Excellent communication and clear understanding when dealing with him. Highly recommended
Hi Chinedu, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out.
5/5
Googlethanks to James and his team for providing exceptional insight into mortgages and related financial matters. Highly recommended!
Hi Nuzha, Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleFantastic service from, Ryan throughout. Incredibly knowledgeable, thorough and willing to give time to answer any questions and make the process and clear and smooth as possible. Can’t recommend more highly.
Hi David, Thank you for such a positive review, I'm glad Ryan was able to show great customer service. Many thanks The RMJ Team.
5/5
GoogleAs of recent I have been speaking with Jess from Robinson Michael and Jackson through the phone for all my property enquiries- I’ve found her to be very friendly, pro active and responsive. Definitely recommend if you have any inquiries
Hi Holly, Thank you for such a positive review, I'm glad Jess was able to show great customer service. Many thanks The RMJ Team.
5/5
GoogleI had a great experience with Adam at Robinson Mi CJ wel and Jackson. One of the best and assured viewings I have ever had, which led to me making a successful offer on the property. Thank you.
Hi James, Thank you for your fantastic review! We're glad to hear that you found Adams local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!
5/5
GoogleWithout a doubt, James Barfoot has got to be the greatest mortgage and protection consultant of all time! He has worked tirelessly to support me in getting my first property. Thank you James.
Hi Ifeoluwa, Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleNina has been a pillar of support through a difficult sale and always available to answer any questions and push the process on. Highly recommended and will certainly use again. Thanks again.
Hi Jason, Thank you for your fantastic review! We're glad to hear that you found Nina's local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!
5/5
GoogleI need to give a shout out to James Barfoot, the in-house mortgage advisor. He's been genuinely amazing throughout my purchase and an absolute pleasure to deal with. I can honestly say that working with James has taken a huge stress out of the equation, and I wouldn't hesitate to recommend him!
Hi Mark, Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleMy mortgage broker James was super helpful. I didn't know much as a first time buyer but he was in charge of the whole experience and made it look really easy for me. I highly recommend him.
Hi Celine, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team
5/5
GoogleJames Barfoot has been really helpful in helping us understand the process that come with getting a mortgage. Being First Time buyers there can be a lot to understand in a very short period and he explained everything very clearly. He was able to answer all the questions we had whilst sharing his knowledge at the same time, this really helped in making sure we had the best lender of us on board. Would definitely recommend and will be keeping in contact with him for future purchases.
Hi Joshua, Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleWhat a professional team! Ryan Thresher's advice was spot on when he gave initial consultation back in April. Good understanding of the market. He patiently answered our questions. Adam Sellings' no nonsense business tone gave us confidence that our price would be taken seriously. Jess stole the show with her excellent photographic depiction of our property and prompt feedback. We are satisfied with the service delivered for us so far. 'Hand on heart,' thoroughly recommend.
Hi Jeni, Thank you for your recommendation! We're glad to hear you're satisfied with Ryan's service. If there's anything else we can assist you with, feel free to reach out. I'm pleased you have been happy with the whole team and the service we have provided. we look forward to continue working with you on the sale of your property.
5/5
GoogleA 5* review for Nina Nash and Robinson Michael & Jackson, Rainham & Gillingham. Nina was particularly helpful in coordinating our purchase transaction. She was very prompt responding to emails, providing updates, and arranging appointments. Most importantly, protecting and facilitating my interest as a buyer and definitely for the seller as well. Good job, Nina, you were very helpful 👏 .
Hi Daniel! 🌟 Thank you for such a positive review based on your experience with Nina, she will be thrilled with your review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
5/5
GoogleOur mortgage broker James Barfoot was very helpful. We didn't know much as a first time buyers. But he assisted us and made the whole experience look really easy for us. Excellent communication always a phone call/message away. Always provided clear understanding advice/information on products. Highly recommended
Hi Robert, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team
5/5
GoogleJames helped us renew our mortgage and did an amazing job getting us a good rate. He was professional and friendly all the way through the process, made everything clear and easy, and was always willing to answer questions. He went the extra mile to keep in touch with us as rates fluctuated and make adjustments to get the best possible result. We really appreciate all his time and positivity, he really took the anxiety out of the process given we'd been so worried about the cost rise over the years.
Hi Holly, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleLearna at RMJ Rainham has been absolutely amazing throughout the purchase of our first property, answered every question and went above and beyond, if I decide to sell in the future I’ll be straight back!!!!😁 …
Hi Lillie, Thank you so much for your fantastic review! We're thrilled that Learna was able to provide such great support throughout your first property purchase. It’s wonderful to hear she went above and beyond for you. If you ever decide to sell in the future, we’ll be more than happy to assist!
5/5
GoogleRating only, no written review.
Thankyou so much for taking the time to share your positive feedback, we truly appreciate it.
5/5
GoogleI had an amazing experience , Mia offered exceptional service with constant communication. The whole team are brilliant. Highly recommend !!!
Thank you so much for your kind words! We’re thrilled to hear that Mia was able to provide you with such friendly and helpful service. Your recommendation means a lot to us, and we’ll be sure to pass on your thanks to her. If you ever need any further assistance, don’t hesitate to reach out!
5/5
GoogleRMJ have overseen the sale and purchase of both my sales in the last 10 years, always exceptional service but lily mai has been my go to, very knowledgeable, always smiling and helpful, and there if need be for me thoroughly recommend
Thank you so much for your wonderful feedback! We’re honored to have assisted with both of your sales over the past 10 years. It’s fantastic to hear that Lillie-Mae has been your go-to throughout the process, and we’re delighted that her knowledge, helpfulness, and positive attitude have made such a lasting impression. Your recommendation means a great deal to us, and we’re so grateful for your continued trust in our services. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch. Lily and The Gravesend Team
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
