5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Hi Rabia, thank you for this positive 5-star google review! We are pleased you have had a great experience.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)287 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)88 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)145 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleI had a fantastic experience as a landlord working with this agency. Chloë was incredibly helpful from the onset and truly went above and beyond. The marketing was excellent, including professional drone photography and real attention to detail to present the property at its best. The team was proactive, professional, and a pleasure to work with. I felt well supported throughout and really appreciated all their hard work. Highly recommended!
Agent replied · 22 May 2026
Hi Oluf, thank you for this kind google review, with special mention to our lettings manager - Chloë. We are so pleased you have had a great experience with us here at RMJ Chatham⭐😊 …
5/5
GoogleAbsolutely fantastic service from Tia who kept contact with us even when she moved to a different branch, and a special thank you to Angela the sales progressor who kept us informed and put up with all our stress! I highly recommend RMJ and these two staff members in particular. Thank you all so much!
Agent replied · 26 July 2024
Hi Russ, Thank you for the kind words about Tia. She is a credit to the team at Chatham.
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Thank you for your 5* review
5/5
GoogleEmma James was friendly, helpful and informative. Also very knowledgeable when answering questions I had.
5/5
GoogleI found Jack to be very helpful and professional. Thank you so much for all your help and advise.
Agent replied · 8 October 2026
Thank you so much for your kind words! We're really pleased to hear that Jack was able to support you so well, he’ll be thrilled to know his help made a difference. … More
5/5
GoogleI had viewing with Harry recently, he was friendly with professional manners and helpful. I can only recommend Harry and wish him promotion
Agent replied · 16 September 2026
Thank you Marek
5/5
GoogleAbsolutely outstanding service from Chloe. Me and my partner had a lot of questions and concerns but after the appointment, we had a much greater knowledge and felt very looked after and cared for.
Agent replied · 17 May 2026
🌟🌟 Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear that Chloe provided such an outstanding service and helped address all your questions and concerns. From Kelly & the Lettings Team. …
5/5
GoogleThat's good thanks.
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleNice and friendly lady.
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleExcellent service, good communication. Staff more than helpful. Definitely recommend 10/10. Thanks everyone
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleGreat customer service thank you Josie
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleWe were shown around a couple of houses by Josie. She was very informative and answered all of our questions in a professional manor. Very easy to speak to and found the booking process very simple. A pleasure to deal with.
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleJosie was incredibly professional, friendly, and made sure I was comfortable for the next viewing. I was really impressed.
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
Googlecustomer service was super from the lady called Lacey. Friendly, happy to help and prioritising to get the job done!
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleWhat lovely young lady you sent down to show me the 2 flats,1 in the high street and 1 on park rd. Many thanks and hope to do some business with you in the near future
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleJosie was lovely, very helpful and friendly. Pleasure to have met her, and explore houses with. Thank you again
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleWe viewed three properties today with Josie Reynolds from robinson Michael & Jackson and it was such a lovely experience, she made us feel at ease immediately and is very personable, knowledgeable and professional, she is a credit to the company!
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleGreat service showed us 3 houses today very knowledgeable and polite valuable member of staff at the agency..
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleWe found the RMJ team very friendly & helpful. We had not moved for a lot of years and so much had changed in that time, but RMJ were incredibly patient with us, they helped make the whole process very simple. If we should have to move again we would certainly use RMJ. We would have no reservation in recommending RMJ.
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleThank you Lacey for your excellent service for showing me and my mum around two properties today one not even being booked. You went out your way to go get the keys and shows us another property 10 /10
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleFriendly team, will try to sort things out for you
Agent replied · 15 May 2026
It was a pleasure working with you both, we hope you're happy in your new home. Thanks, Joe & the Team
1/5
GoogleRating only, no written review.
Agent replied · 15 May 2026
Hi Asher, I have tried to call you regards your complaint you have about the Landlord not returning the deposit to you, unfortunately this is out of our hands but have tried to help as much as we can. … More
5/5
GoogleGreat experience renting through robinson jackson, would definitely recommend. Special thanks to the team and Xanthe for making it a smooth process.
Agent replied · 15 May 2026
Thanks so much for your review, it was great working with you. Thanks, Joe and the Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
