Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleWhen we got to the property we was greeted from holly. She was very professional and gave us a lot of information on the property that we found very useful. holly's customer services was fantastic.
Thankyou Andrew, for your positive and kind review. We are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleWorking with Kiran has been a pleasure, she’s highly professional.kiran is responsive, attentive, and excellent at finding properties that meet our needs. Truly appreciated!
5/5
GoogleGood customer service, clear communication and very friendly staff that answered all my questions
5/5
GoogleKiran was amazing she managed to squeeze us in for viewings in such a short notice. Will recommend her
5/5
GoogleThis has been a really good experience. Everyone has been brilliant helping me every step of the way. Can't thank them enough Angela and Claire especially. Would recommend them highly. Thank you all
5/5
GoogleRating only, no written review.
5/5
GoogleSpoke with miss Casey and she was nothing but helpful and friendly,she is a credit to your Chatham branch
5/5
GoogleAttended a viewing with Kiran today, very knowledgeable about the property and area
5/5
GoogleI spoke to Kiran yesterday in regards to a property, she was amazing, very helpful and polite, making the experience easy and enjoyable! Highly recommend.
5/5
GoogleMy experience with Holly over the phone was quite the pleasant one, she was a very polite and outgoing woman and made it easy to book a viewing. 5 stars!!
5/5
GoogleWe’ve had the pleasure of dealing with Holly Casey and I cannot fault her. She goes above and beyond- finding out what she can to the questions I’ve asked. She is making the experience of buying a house quite pleasant
5/5
GoogleGreat experience with Robinson Michael and Jackson, in particular with Holly. She is extremely knowledgable, patient and helped us to no end. Thank you Holly for your friendly and approachable demeanour which helped secure our dream home.
5/5
GoogleCalled the Chatham branch to gain some additional information on a house in Chatham, and spoke with Holly Casey. So polite and helpful. Answered all my questions and what she couldn’t answer straight away, she obtained the information within minutes. Such a lovely member of your team.
5/5
GoogleI spoke with Holly on the phone, she was very informative with a property I was enquiring about and ensured all questions were answered, plus she was very friendly. Would highly recommend speaking with her.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleGreat service
Thankyou Jazz, for your positive review. RMJ Chatham
5/5
GoogleI found Robinson Michael &jackson very competent and helpful to deal with , in particular Angela was extremely organised and always got back very quickly with any questions I had and always made time to help , I would definitely use them again and would recommend them to my family and friends!
5/5
GoogleKiran and Tia were both really helpful and nice. Much better than the other estate agents we have dealt with.
Hi Arianna, thankyou for this kind review about both Kiran and Tia. We are so pleased you have had a positive experience with the team here at RMJ Chatham🥰 …
5/5
GoogleThey helped with all the paperwork we needed every time. Thank you
We are so happy to hear you received the support you needed. RMJ Chatham
5/5
GoogleRating only, no written review.
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleWe were greeted warmly by Holly then shown around the place. Holly was professional and overall it was a good experience.
Thankyou for this positive feedback, we are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleRating only, no written review.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleHolly was amazing for our viewing. Came with print outs of the property. Energy and enthusiasm throughout!
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleGurmukh has helped me with a number of mortgages over the years. He is professional, always available and personable. I will definitely be using again!
Thankyou for being kind enough to leave a google review to share your experience with others! RMJ Chatham
5/5
GoogleExcellent service. I had the pleasure of working with Gurmukh - he is insightful, goes above and beyond and helped me get my first home! Delightful
Thankyou for being kind enough to leave a google review to share your experience with others! RMJ Chatham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
