5/5
GoogleFrom the moment Learna helped me get booked in, right through to the support from Jade, Lee and Freya at the end, the whole process was seamless. I would highly recommend these agents!
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)286 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)88 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)144 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleI will encourage vendors and landlords to use Robinson Michael & Jackson Agents for the sale and letting of their properties if you need the process to be smooth, quick and professional.
Agent replied · 22 May 2026
Hi Amy, thank you for this brilliant review and for sharing your experience with others. We are so pleased you have had a great experience!😊 …
5/5
GoogleVery impressed with how Robinson Michael & Jackson handled the sale of my late fathers property. I was well informed every step of the way. A shout out to Angela for keeping me updated. Thank you all
Agent replied · 22 May 2026
Hi Sheila, thank you so much for this kind 5-star review about the team here at RMJ, with special mention of Angela. We wish you all the best🥰 …
5/5
GoogleCannot fault the service we received from valuation through to sale. Staff very friendly and nothing was too much trouble, kept us up to date throughout the sale process. Excellent customer service and would highly recommend.
Agent replied · 22 May 2026
Hi Eduardo, thank you for sharing your experience with others. We are so pleased you have had a great experience👏🏼🏡 …
5/5
GoogleGabiya was very nice taking me round during my viewing. She kept on explaining everything to me at the viewing. Thank you Gabiya
Agent replied · 22 May 2026
Thank you for writing this great review about Gabija. We are so pleased you had a great experience!⭐
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thank you for this 5-star review!⭐☺️
5/5
GoogleVery friendly and professional.
Agent replied · 22 May 2026
Hi Adebukola, thank you for this kind 5- star google review. We are so pleased you have had a great experience!⭐
5/5
GoogleWe have dealt with Tia.. what a great sales person she is.. she could answer my questions, find things out for me etc...a really nice person at our viewing and dealing with on the telephone. She Always rang back and kept in touch. I will definitely recommend Robinson Michael Jackson to others due to this very positive experience.
Agent replied · 22 May 2026
Hi Paula, Thank you for sharing this lovely review about Tia. We are so happy you have had a great experience😊 …
5/5
GoogleI’ve been dealing with Kiran and she’s been great so far. Friendly, professional, and quick to keep me updated throughout the offer stage. She made the process feel much smoother than I expected, and I appreciate how easy she is to communicate with. Looking forward to seeing the rest of the journey through with her!
Agent replied · 22 May 2026
Hi Salama, thank you so much for leaving this descriptive, positive review about Kiran☺️We are so pleased to hear you have had an amazing experience so far. RMJ Chatham
5/5
GoogleSpoke to Tia who was very helpful and made the experience less daunting as a first time buyer! Thanks Tia!!!
Agent replied · 22 May 2026
Hi Shanice, We understand how being a first time buyer can be daunting as well as exciting. However, we are so pleased to hear Tia has supported you throughout this process to ensure you are happy.😊 …
5/5
GoogleReally informative and professional, great service.
Agent replied · 22 May 2026
Hi Parvir, thank you so much for sharing your experience with others! We are so pleased you have had a great experience.
5/5
GoogleGabby was really helpful.
Agent replied · 22 May 2026
Hi Denise, thank you so much for leaving this great review about Gabija! We are so pleased to hear you had a great experience☺️
5/5
GoogleQuick initial response, gave honest and expert advise on selling the property. Tried number of ways to ensure quick sell at a good price and sold within two weeks. Provided good support during process up until final completion.
Agent replied · 22 May 2026
Hi Sandra, we are so pleased to hear you had a great experience with us from listing the property all the way to its completion. We wish you all the best😊⭐ …
5/5
GoogleBig thank you to Kiran and team amazing work in helping us find our new home 👏👏👏👏👏 john&paula. …
Agent replied · 2 September 2025
Hi Jessica, thank you so much for this great google review with special thanks to Kiran. We are so pleased you have had a great experience🥰 …
5/5
GoogleExcellent service
5/5
GoogleAlways delivering timely
5/5
GoogleExcellent customer service. Polite, professional and friendly. Talking with Lacey puts you at ease and whilst she remains professional. She is an asset.
Agent replied · 24 May 2026
Thank you so much for this wonderful review! We are absolutely delighted to hear about your excellent experience. Being polite, professional, and friendly is exactly what we strive for, and it is fantastic to know that Lacey was able to put you at ease while maintaining those high professional standards. She truly is an asset to our team, and we will make sure she gets the recognition she deserves for your kind words. Thanks, RMJ Team
5/5
GoogleGreat service and excellent customer support.
5/5
GoogleXanthe is the best and Fel and Millie are the best team
4/5
GooglePrompt and thoughtful service. Found a credible tenant with minimal fuss. Love the WhatsApp comms without clogging up emails.
5/5
GoogleWe had the absolute pleasure of working with our lovely negotiator, and we couldn’t be happier with the experience. From the very beginning, she was attentive, professional, and incredibly efficient. She helped my partner and I view a property and ultimately “fingers crossed” secure our new home, all with remarkable speed and attention to detail. Her communication was clear and prompt throughout, and she made what could have been a stressful process feel smooth and manageable. Ellie-Louise Fletcher’s dedication truly stood out, and we’re so grateful for her support every step of the way.
5/5
GoogleMy fiancé and I, were over the moon with the efficient service and kindness of the team! They’ve all been amazing from start to finish, and extremely friendly and helpful with answering questions and pushing things along! In particular Millie, Fel, Joe, Janet and Xanthe have all been a delight to work with. We’re so grateful for everything they’ve helped us with. A huge thank you to them all for helping us find our first place to live! ❤️
5/5
GoogleI would like publicly to thank Angela at RMJ for help and support. She was able to update me on the progression of the sale and explained things i didn't understand. She was more helpful to me than the solicitor. So as they say in my country "big up urself Angela you're the bomb". Thanks again
Agent replied · 22 May 2026
Thankyou Barbara, for your positive review. We are so glad you have had a good experience with RMJ.
5/5
GoogleHad the pleasure of using Ben. Would definitely recommend to a friend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
