5/5
GoogleHelped with my mother and father’s move. Helpful and approachable staff.
Agent replied · 16 September 2026
Thanks Daniel ,we hope mum and dad are settling in well
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)285 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)144 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleHarry Thomas is a credit to the company and a fantastic agent. Couldn’t recommend him enough. Thanks Harry!
Agent replied · 16 September 2026
Thank you for your review,Dallas & the team
5/5
GoogleHarry was so helpful would recommend asking for him if you go
Agent replied · 16 September 2026
Thank you for your review
5/5
GoogleHarry's very professional. Easy to talk to, really welcoming and great at answering any questions during the tour.
Agent replied · 16 September 2026
Thank you for your kind words!
5/5
GoogleDallas and the team did an excellent job in finding us a suitable buyer for our property
Agent replied · 16 September 2026
Thanks for your review Barry,Dallas & the team
5/5
GooglePlaced house sale with Dallas and his team, and like all house sales they always bring problems anf issues. Dallas and the team kept us informed every step of the way. They are experienced and highly effective in their roles and I eould highly recommend them thank you all of you for your great work.
Agent replied · 16 September 2026
Thank you Pam
5/5
GoogleHarry was very friendly and excellent in providing detailed information.
Agent replied · 16 September 2026
Thank you for your kind words
5/5
GoogleWould like to thank Kendell and the team for such a great service. They sold my home very quickly & helped me throughout the whole process. Friendly, professional service. Thank you
Agent replied · 16 September 2026
Thank you Sara for your review. Dallas and the team
4/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Thanks kelly
5/5
Googlel was assisted by Harry. He was pleasant and polite and professional
Agent replied · 16 September 2026
Thank you for your review. Dallas and the team
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleI would highly recommend Robinson Michael and Jackson for their professionalism and enthusiasm throughout my selling process. The team have been very supportive and in particular Mica has kept me up to date at every stage of an emotional …
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleI had the pleasure of meeting Lacey today at a property viewing, and I was really impressed by her professionalism and friendly approach. She was knowledgeable about the property and the local area, and she took the time to answer all my …
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleWe sold our property via RMJ in a relatively short space of time , given current market conditions, and initially dealt with the very affable Joe who valued it and kept in contact with us throughout. The whole team at Sittingbourne are …
Agent replied · 24 May 2026
Review Response Thank you so much for this incredible and highly detailed review! … More
5/5
GoogleI had a fantastic experience as a landlord working with this agency. Chloë was incredibly helpful from the onset and truly went above and beyond. The marketing was excellent, including professional drone photography and real attention to …
Agent replied · 16 September 2026
Hi Oluf, thank you for this kind google review, with special mention to our lettings manager - Chloë. We are so pleased you have had a great experience with us here at RMJ Chatham⭐😊 …
5/5
GoogleSo far have had a great experience with the team who have been super helpful, friendly, efficient and professional 😊 …
1/5
GoogleRating only, no written review.
5/5
GoogleXanthe was very friendly and helpful when she showed me around a flat!
5/5
GoogleLovey people always there to help will go above and beyond always on time just the perfect people when your buying a house or flat
Agent replied · 26 September 2025
Hi Freddie, thank you so much for this lovely google review about the team! We are so happy we provided you a great experience☺️
5/5
GoogleRating only, no written review.
Agent replied · 26 September 2025
thank you for the 5-star google review!
5/5
Googlevery polite staff, especially saskia
Agent replied · 10 September 2025
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleRating only, no written review.
4/5
GoogleThis company is amazing to use. My parents have moved with MRJ many times and never failed to have an amazing experience. Saskia has been amazing with recommending smaller flats for me and my partner when looking to move. She is a wonderful addition to your team.
Agent replied · 10 September 2025
Thank you so much, Amy, for sharing your kind words! 🌟 We’re delighted to hear your parents have trusted RMJ for their moves over the years, and that you and your partner have also had such a positive experience. 🏡 We’re especially glad Saskia was able to support you, she’ll be thrilled to know her recommendations made a difference. 🙌 We truly appreciate your loyalty and look forward to helping you again in the future! 💛 Kind regards Ryan & The RMJ Team
5/5
GoogleGreat place, saskia was very helpful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
