Trusted Agent profile
Verified
★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleHad a viewing with Ellie, she was extremely helpful and quick to suggest other properties that fit me and my family for what we are looking for. She was friendly and open to questions.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could help you and your family find the right properties 🌟😊🏠. Glad she was friendly and open to all your questions 📩✨ …
5/5
GoogleEllie was very helpful was able to answered all my queries. Thank you
Thank you so much for your kind words! 🙌🏡 We’re glad Ellie could help and answer all your queries 😊✨ …
5/5
GoogleRating only, no written review.
Thank you so much for your review!✨
5/5
GoogleThe company have been a great help assisting me and my partner find the right property. Ellie has been amazing and patient. Highly recommend
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be amazing and patient while helping you and your partner find the right property 🌟😊🏠. Your recommendation means a lot! 👍 …
5/5
GoogleEllie has been super efficient and helpful. Her communication is first-class.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be efficient, helpful, and provide first-class communication 🌟😊 …
5/5
Google⭐⭐⭐⭐ 5 stars I’m currently in the process of purchasing a property, and I’ve been incredibly impressed with the support I’ve received from Jodi. She’s been consistently …
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could provide professional, approachable, and proactive support 🌟😊📩. It’s wonderful to hear she made the process more manageable and stress-free 🏠✨. Your recommendation means a lot! …
5/5
GoogleWe purchased our first home through Robinson Michael & Jackson and they have made it so easy for us every to step of the way, they answered every question we had and was helpful along the way!
Hi Rosh & Rly, Thank you so much for your lovely review! We’re thrilled to hear that your first home purchase felt easy and well-supported. Our team is always here to answer questions and guide you through every step, so it’s wonderful to know you had such a positive experience. Many thanks RMJ Strood
4/5
GoogleHad an amazing experience with Robinson Michael & Jackson so far during a very stressful period of trying to find and buy a new home! All the staff are extremely friendly and helpful with quick responses to all phone calls, emails and offers! Highly recommend to anyone searching/selling a house to go through them!
Hi Amy, thankyou so much for this lovely review about the team. We are so pleased you have had a great experience!👏🏼 …
5/5
GoogleOverall very good experience after property was viewed, team kept in contact with us and answered all our queries.
5/5
GoogleThe team at RMJ were fantastic. Everyone I dealt with was so professional and always willing to help. Jade and Charley maintained frequent communication to make sure I knew how things were progressing throughout the purchase process. So happy with the service I got and thank you so much to the team for all that you did!
5/5
GoogleKitija registered me and booked me in for a viewing! She made the process really simple and made me feel reassured. She was really friendly over the phone, thank you Kitija!
Hi Poppy , thank you for your review. Many thanks RMJ Strood
5/5
GoogleKitija and the team are amazing. Thank you for your support. X
Hi Jay, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJosie and the other team members at Sittingbourne branch of Robinson, Michael and Jackson have been fabulous. Keeping me up to date as my purchase moved along.
4/5
GoogleI had good experience with Robinson Michael & Jackson. Hard working & professional team !
## Review Response Thank you so much for the fantastic review! … More
5/5
GoogleJosie at RMJ has been very friendly and helpful in arranging our property viewings. Communication has been quick and professional :)
5/5
GoogleJosie is so helpful and really quick to respond when making enquiries
## Review Response Thank you so much for the lovely feedback! … More
5/5
GoogleFriendly and professional at the same time, dealt with my enquiry quickly and promptly
5/5
GoogleSpoke to Josie today she was very nice, friendly and helpful and sent me over some properties that she thought I would be interested in very promptly.
5/5
GoogleJosie was really Friendly and Helpful. Thank you 😊 …
5/5
GoogleLacey is superb
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleBrilliant company with friendly helpful and informative staff, Lacey in particular was incredible
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleGreat communication throughout my purchase, smooth process, would highly recommend😊 …
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleRobinson Michael & Jackson ,dealt with the sale of my property in a very efficient and quick way and I will definitely use their skill and energy again when required.
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleVery happy with the communication and service I received from Robinson Michael and Jackson when buying my new home in Sittingbourne Thanks Mica and colleagues …
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
