Trusted Agent profile
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★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleJody was wonderful when dealing with our sale, she was communicative and ensured that both us and our buyers were kept up to date throughout, including checking in with our solicitors and chasing them when needed. …
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Jody, Tilly, and Ellie could provide such a helpful and communicative service 🏡 …
5/5
GoogleExcellent Sales Negotiator; has a very good knowledge about the house and the area. Very friendly and welcoming! Tilly is an asset to Robin Michael & Jackson!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly’s knowledge, friendliness, and welcoming nature made such a positive impression 🏡 …
5/5
GoogleEnnis has been wonderful from beginning, showed us beautiful homes and made the whole process easy and just wonderful
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ennis could make your home search enjoyable and stress-free 🏡 …
5/5
GoogleAn amazing experience! Great communications and very polite team! I am happy to deal with RMJ
Thank you so much for your fantastic feedback! 🌟😊 We’re thrilled you had an amazing experience with our polite and communicative team 🏡 …
5/5
GoogleEllie from Lettings looked after us when we were searching for our new home and was a great help, super efficient and considerate , couldn’t be more grateful to her!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Ellie could be efficient, considerate, and such a great help 🏡 …
5/5
GooglePleasure to deal with you, great service, thanks
Thank you so much for your kind words! 🌟😊 We’re thrilled you had a great experience with our service 🏡 …
5/5
GoogleViewing houses to buy this weekend with Tilly was a pleasure, she was very knowledgeable and friendly
Thank you so much for your lovely review! 🌟😊 We’re thrilled Tilly could make your house viewings enjoyable, knowledgeable, and friendly 🏡 …
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
5/5
GoogleVery good service. Danny was excellent and very helpful
Thank you so much for your kind words! 🌟😊 We’re thrilled Danny could provide excellent and helpful service 🏡 …
5/5
GoogleI must say this experience so far has been so stress free with the expertise of Jody Collins who has made this process more personal thank again Jody
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Jody could make your experience stress-free and personal 🏡 …
5/5
GoogleHi I was shown around a property on Saturday by Ellie Willmott,she was very welcoming and quick to answer any necessary questions although we didn't put in an offer we hope to find a property through RMJ very soon as Ellie is an asset to the company.Thank you Ellie.
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could be welcoming and quick to answer your questions 🏡 …
5/5
Googlehad tilly show us around a property and we were running slightly late. however tilly was able to accommodate us prior to her leaving for another viewing..
That's fantastic to hear! 😊 We're so glad Tilly was able to accommodate you and show you the property, even with a slight delay. Punctuality and flexibility are key! 🔑 Thanks for sharing your positive experience! 🌟 …
5/5
GoogleWe’re very early on in the home buying process but we have only had a positive experience so far with Ellie @ RMJ. She’s been really accommodating with viewing times, very responsive to calls and emails, she is knowledgeable about the …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Ellie and Jody could make your home-buying experience so smooth and positive 🏡 …
5/5
GoogleWe as a first time buyer purchasing house through Robinson Michael & Jackson and have been communicating with Jody through out. She is wonderful and helpful. She keeps on updating us and follow up to see how things are progressing with the seller onward purchase. She does brilliant job. Highly recommend.
That's absolutely wonderful news! 🎉 Congratulations on being a first-time buyer! 🏡 We are so happy to hear that Jody made your experience so smooth. She truly is brilliant at keeping clients updated and following up! 🌟 …
5/5
GoogleJody progressed my transaction for me and was attentive and diligent. She was always available to take my call and answered any questions i had. She was great!
That's excellent feedback! 🌟 We're so pleased that Jody provided you with such an attentive and diligent service throughout your transaction. Knowing she was always available to take your call is fantastic! Thanks for letting us know she was great! 👍 …
5/5
GoogleJody was very helpful and kept me updated throughout the transaction. She was always available to answer any questions, would highly recommend.
Fantastic! 🎉 We're thrilled to hear that Jody was very helpful and kept you updated throughout your transaction. Knowing she was always available to answer your questions is exactly what we strive for! 🌟 Thank you for the high recommendation! 👍 …
5/5
GoogleEllie was very helpful, and suggested some great houses in Maidstone- which we have couple of viewings on saturday. Thank you Ellie for your help. -Nadia
That's wonderful to hear, Nadia! 😊 We're so glad Ellie could be very helpful and suggest some great houses for you in Maidstone! 🏠 Good luck with your viewings this Saturday!🤞 Let us know how they go! 🌟 Thank you for the kind feedback! 🙏 …
5/5
GoogleSpoke to Tilly on the phone very nice and professional she dealt with my inquiry very quickly great service
That's great to hear! 🤩 We're so pleased that Tilly was very nice and professional on the phone, and dealt with your inquiry so quickly! 💨 Thanks for recognizing her great service! ⭐ …
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
5/5
GoogleTilly was really lovely on the phone when arranging house viewings! She made the process very easy!
That's fantastic to hear! 🤩 We're so glad Tilly was really lovely on the phone and made arranging your house viewings so easy! Making the process smooth is what she does best! ✨ Thank you for sharing! 🙏 …
5/5
GoogleJody has been very helpful in chasing and providing updates for the sale
That's excellent feedback! 🤩 We're so happy to hear that Jody has been very helpful in chasing and providing you with updates for the sale! 🏡 Keeping you informed is crucial! 🌟 Thank you for sharing! 🙏 …
5/5
GoogleThe team were all brilliant during our sale especially Jody she communicated with us every step of the way! Any questions or queries were answered very quickly ! We couldn’t be more grateful for having such a smooth process!! Thank you :)
That's wonderful to hear! 🎉 We're so thrilled that the entire team was brilliant during your sale, and especially that Jody kept you informed every step of the way! Quick answers and a smooth process are what we aim for! 🌟 Thank you for your kind words! 🙏 …
5/5
GoogleJodie has dealt with our purchase faultlessly. She has been in contact with regular updates and has always done her best to get answers to our questions as soon as possible
That's fantastic to hear! 🤩 We're so pleased that Jody handled your purchase faultlessly! She truly excels at providing regular updates and doing her very best to get quick answers to your questions! 🌟 Thank you for sharing your positive experience! 🙏 …
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
