Trusted Agent profile
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★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleI had help in looking for a new home from the lovely Tilly recently and she has been absolutely amazing! So helpful and attentive, I would absolutely recommend getting in touch with her if you are looking for some expert advice!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could be so helpful and attentive 🏡 …
5/5
GoogleSpoke to Tilly who was it extremely helpful! Really recommend her to anyone looking for a new home!
Thank you so much for your kind words! 🌟😊 We’re thrilled Tilly could be so helpful 🏡 …
5/5
GoogleWe are mid sale and purchase with RMJ and they have been so helpful throughout. Ellie was so kind when it came to navigating the sale of our home and we felt the service they delivered was unmatched in comparison to other agencies we looked …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie and Jody could make your sale and purchase process smooth and stress-free 🏡💬🙌 Wishing you all the best in your new home! 🔑 …
5/5
GoogleTotally professional and dedicated to the job at hand.
Thank you so much for your kind words! 🌟😊 We’re thrilled you found our team professional and dedicated 🙌 …
5/5
GoogleLibby Blackwell was incredibly responsive, answering all my queries promptly and ensuring a smooth process from viewing the apartment. Overall, I couldn’t have asked for a better experience. I highly recommend Libby Blackwell and will definitely use her again in the future
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby could make your experience smooth and stress-free 🏡 …
5/5
GoogleFrom having an offer accepted on a property; Jody has been helpful throughout the process with keeping us updated and we have had a good customer experience
5/5
GoogleThis is a review for Tilly. I expressed an interest in a couple of houses for sale which my husband and I wanted to view. Tilly called straight away after I sent an email via Rightmove. She was extremely professional, helpful and friendly. …
Thank you so much for your lovely review! 🌟😊 We’re thrilled Tilly could be so professional, helpful, and friendly 🏡 …
5/5
GoogleI am so grateful for all help provided by Robinson Michael & Jackson - they have been in constant communication and have made selling our property so much easier. I have been mainly dealing with Ellie who couldn’t be more helpful. She’s …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Ellie could provide such helpful support and expertise 🏡 …
5/5
GoogleEllie was fantastic with all her help and really made the difference ensuring I had everything sorted and all needs were met perfectly. Can’t recommend highly enough
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could make such a positive difference 🏡 …
5/5
GoogleExtremely happy - Jody has been nothing short of incredible! She has liased with my conveyancers and seller, without me even having to ask, and then emailed or phoned me with updates and let me know if there’s anything I need to do. She …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Jody could make the process smooth and stress-free 🏡💬🙌 So happy to hear you’ve recommended her to your parents too! 💫🔑🎉 …
5/5
GoogleThe whole team have been really helpful and communicative from the start of the process. I appreciated their methodical approach to a process a lot of other agents approach in far too blase a manner and it shows in the results this team …
Thank you so much for your fantastic review! 🌟😊 We’re thrilled our team could provide helpful and clear communication throughout 🏡 …
5/5
GoogleThank you Libby Blacknell and entire team for helping me secure my dream house.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby and the team could help you secure your dream home 🏡 …
5/5
GoogleRating only, no written review.
Thank you so much for your review! 🌟 …
5/5
GoogleI would like to THANK Jody for a very nice chat, for her help and good advice to me on a scary (to me) path of property investment!
Thank you so much for your kind words! 🌟😊 We’re thrilled Jody could provide helpful advice and support on your property journey 🏡 …
5/5
GoogleWhile trying to buy our first house Ellie has been such a great help. Very informative about the properties we viewed and was honest in her answers regarding others we were unsure about. We would recommend Ellie in a heartbeat!
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help make your first home-buying experience smooth and honest 🏡 …
5/5
GoogleMe and my partner have met Ellie a few times now, she’s very welcoming and easy to talk to. As first time buyers and having Ellie show us around the first few houses we have viewed she’s been very informative and very honest in answering any questions we have. Would definitely recommend!
Thank you so much for your lovely review! 🌟😊 We’re thrilled Ellie could make your first home viewings welcoming, informative, and stress-free 🏡 …
5/5
GoogleLibby was so helpful and knowledgeable. A huge credit to RM&J.
Thank you so much for your kind words! 🌟😊 We’re thrilled Libby could be so helpful and knowledgeable 🏡 …
5/5
GoogleRating only, no written review.
Thank you for your review🌟 …
5/5
GoogleI’ve been dealing with Libby Blacknell who can’t have been more helpful, flexible and informative. Many thanks for your efforts. Genuinely appreciated.
Thank you so much for your kind words! 🌟😊 We’re thrilled Libby could be so helpful, flexible, and informative 🏡 …
5/5
GoogleI have had and still having a really good service I would like to thank the whole team With a special thank you to …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled you’re having such a great experience with our team 🏡 …
5/5
GoogleWould recommend 100% from Tilly would started the process to Jodie who was a massive help dealing with the whole paperwork/onward purchase! Extremely helpful and always available to talk through anything we had issues with!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Tilly and Jody could guide you through the process and make everything smooth 🏡 …
5/5
GoogleEllie was so professional and friendly, came back to me on my enquiry really quickly and has been a pleasure to work with so far. I hope I find a property through her :)
Thank you so much for your kind review! 🌟😊 We’re thrilled Ellie could be professional, friendly, and responsive 🏡 …
5/5
GoogleWe had several estate agents come and value our house but Danny really stood out to us he explained everything and was very upfront. He was the only one who said what he could do for us not telling us all about how great the company was. …
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Danny and Jody could provide clear, helpful, and honest guidance 🏡 …
5/5
GoogleEllie was super friendly professional and helpful ~ thank you so much ~ five star sales negotiator!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could be friendly, professional, and helpful 🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
