Trusted Agent profile
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★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleMy partner and I had an amazing viewing with Ellie recently. She was so helpful and friendly, we would 100% recommend.
Hi Tyler, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that Ellie made your viewing experience enjoyable. Your recommendation means a lot to us! Wishing you all the best in your property journey! … More
5/5
GoogleTilly was incredibly helpful when answering our enquiries regarding potentially selling our house and purchasing our new home. 100% recommend.
Hi Joanne, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tilly was able to assist with your enquiries. We truly appreciate your recommendation and wish you the best of luck with both selling and purchasing your … More
5/5
GoogleEllie and Tj have been super helpful in helping me secure my first property.
Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ellie and Tj were able to help you secure your first property. Wishing you all the best as you start this exciting new chapter! … More
5/5
GoogleI was interested in retirement properties and Tj’s advice was very helpful. Thanks 😊 …
Hi Myra, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're glad to hear that Tj's advice was helpful. If you have any more questions or need further assistance, don't hesitate to reach out. Wishing you all the best in your retirement … More
5/5
GoogleThis has been the best experience with an estate agent in Maidstone the knowledge has been outstanding on the properties within the area. Thanks team for all your help.
Hi Daniel, ⭐️⭐️ Thank you so much for your wonderful 5-star review!⭐️⭐️ Your kind words mean the world to us! Thank you again for your feedback and we are pleased we … More
5/5
GoogleLibby has been a fantastic help from our first viewing to moving to contracts. Professional, efficient and very welcoming! Thanks for the great service.
Hi Conor, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Libby … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you so much for your wonderful 5-star review, Cassie⭐️⭐️ Really appreciated. Warm Regards, RMJ Maidstone Team.
5/5
GoogleI had a good experience with Robinson, Michael & Jackson. The team are super friendly, helpful, and really took the time to understand what I was looking for. Ellie in particular was a great help to answer my questions. Definitely recommend!
Thank you! 😊🙏 We're so glad we could help, Ellie appreciates the shoutout! 👏⭐ Your recommendation means the world to our team! 🌟 …
5/5
GoogleTJ Really great 😊 …
Thank you for your feedback! 🙏😊 We’re so glad you had a great experience with TJ 🌟🙌 …
5/5
GoogleExcellent customer service from TJ
Thank you so much for your kind words! 🌟 We’re thrilled to hear you had an excellent experience with TJ 🙌😊 …
5/5
GoogleTilly was really friendly and helpful, she had a great knowledge of the house and area
Thank you so much for your lovely review! 🌟😊 We’re delighted to hear that Tilly was friendly, helpful, and knowledgeable about the house and area 🏡 …
5/5
GoogleEllie was amazing in helping me buy my first home! From answering all my questions to guiding me through every step of the process, they made the experience stress free and easy to understand. I’m so grateful for their support and expertise. Highly recommend!
Thank you so much for your wonderful message! 🌟😊 We’re thrilled to hear Ellie made your first home-buying experience smooth and stress-free 🏡 …
5/5
GoogleCouldn’t recommend Robinson Michael & Jackson enough. The whole team were amazing from start to finish. Danny and the team were professional and transparent. Managed to find me a buyer and helped me throughout the whole process. Couldn’t recommend enough.
Thank you so much for your amazing review! 🌟😊 We’re thrilled to hear you had such a great experience with Danny and the team 🙌 …
5/5
GoogleRating only, no written review.
Thank you so much for your review! 🌟 …
5/5
GoogleI have recently had the pleasure of working with Tj the manager of Robinson Micheal & Jackson Maidstone branch. Tj and his team are exceptionally professional, knowledgeable, reliable and polite. …
Thank you so much for your fantastic review! 🌟😊 We’re thrilled to hear you had such a positive experience with TJ and the team 🙌💙 Professional, knowledgeable, and reliable service is what we strive for 🏡✨ …
5/5
GoogleI have recently been in contact with Robinson Michael & Jackson and would highly recommend. In particular, we spoke to Tilly who booked our viewings and even put us in contact with a mortgage advisor to help save on our purchase. Thank you!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could help with your viewings and connect you with a mortgage advisor 🏡 …
5/5
GoogleI recently viewed a property with Ellie and she knew all necessary information about the property and was always happy to help. We hope to find our dream home through RMJ!
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help and provide all the information you needed 🏡 …
5/5
GoogleRecently spoke to Tilly at Robinson Michael & Jackson. She has been so helpful and knowledgeable about the process of buying my first home. Shes helped make a seemingly daunting process much easier and stress free! This young girl deserves credit and recognition
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could make your first home-buying journey easier and stress-free 🏡 …
5/5
GoogleRating only, no written review.
Thank you so much for your review! 🌟 …
5/5
GoogleI was in need of help whilst moving house, and Ellie came to my assistance and was amazing could let thank her enough.
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help make your move easier 🏡 …
5/5
GoogleEllie was great at my viewing! So helpful and really informative!
Thank you so much for your lovely review! 🌟😊 We’re thrilled Ellie could make your viewing helpful and informative 🏡 …
5/5
GoogleJust started my house search, and Ellie from Maidstone has been amazing! She’s given great advice on suitable properties and arranged plenty of viewings. Highly recommend!
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help with your house search 🏡💬🙌 Wishing you the best of luck finding your perfect home!🔑 …
5/5
GoogleJody Collins has been amazing throughout the purchase process and has chased up at every opportunity to take any pressure off of me and also speed up the purchase. Highly recommend.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Jody could make your purchase process smoother and stress-free 🏡 …
5/5
GoogleAmazing customer service from Tilly! Thank you.
Thank you so much for your kind words! 🌟😊 We’re thrilled Tilly provided amazing service 🙌 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
