Trusted Agent profile
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★★★★★
8,273 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,273 reviews on three platforms, rated 4.9 out of 5 overall.
8,067
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 8,061 reviews on Google only. Show every review
5/5
GoogleEllie was so helpful and kind with helping me find the perfect place for my first home. Thank you very much Ellie
Hi Meg, Thank you for your lovely review! We're thrilled to hear that Ellie was able to help you find your perfect first home. She truly cares about her clients, and … More
5/5
GoogleHad a lovely experience with the team, answered all my questions and concerns throughout the entire process. Would highly recommend
Hi Eve, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that all your questions were addressed. Your recommendation means a lot to us! If you ever need assistance in the future, we’re here to help.
4/5
GoogleJody Collins, was a great help, always responded to emails and updated us regularly on how the move was progressing. Thanks Jody for your perseverance.
Hi Jody, Thank you for your kind words! We're glad to hear that Jody was able to assist you throughout the moving process. We pride ourselves on communication and … More
5/5
GoogleHanife was great!
Hi Ben, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Hanife was … More
5/5
GoogleAs someone with no experience in being a landlord, I did find the whole thing daunting, but Ennis made it a breeze. I would recommend Ennis and his team every time, I'll certainly be staying with them for the future
Hi Kevin, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ennis … More
2/5
GoogleVery poor on communication. Details loaded wrong initially despite paying for professional photos. Had to chase constantly for updates and to get them to follow up with solicitor and sellers agent when actions were necessary. Branch manager …
Hi Mike, Thank you for sharing your concerns. … More
5/5
GoogleI had an outstanding experience working with Danny at Robinson Michael & Jackson Estate Agent in Maidstone during the sale of my house. Danny was highly professional, knowledgeable, and always approachable. His friendly and helpful demeanor made the entire process smooth and stress-free. I truly appreciated his guidance and expertise.
Hi Zara, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Danny made … More
4/5
GoogleRating only, no written review.
Hi Liam, Thanks for your 4 star review. We are always striving to deliver a 5* service, if there is anything you feel we can improve on please let us know. … More
5/5
Googleso far so good let’s hope it continues throughout the process.
Thank you for your positive feedback! We're glad to hear that you're having a good experience so far. We appreciate your trust in us and are committed to making sure it continues throughout the process. If you have any questions or need assistance, don’t hesitate to reach out!
5/5
GoogleWonderful & so helpful correspondence with Jody very much appreciated
Hi Graham, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
5/5
GoogleJody has kept us updated on all stages of our sale and has been friendly and efficient.
Hi Alison, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Jody kept … More
5/5
GoogleThank you Ellie and the team in helping us to find a property to buy The service we received has been faultless from the first enquiry and viewing to our offer being accepted Thank you
Hi Lindsay, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ellie and … More
5/5
GoogleJody at Robinson Michael & Jackson has been e extremely helpful, keeping us up-to-date with every development during a very stressful time!
Hi Catherine, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
5/5
GoogleI’d like to thank Jody for all her work in the purchase of my property,nothing was a problem for her and all question were replayed to quickly
Hi Darrren, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody was able … More
5/5
GoogleTilly offered amazing service ! She was incredible with our viewing process and helped with everything move quickly and smoothly !
Hi Jess, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tilly … More
5/5
GoogleAmazing work by RMJ in Maidstone ( Robinson Michael and Jackson) ! Finally we found a perfect buyer thanks to their hard work. Would not have achieved it without them. From day one TJ was on the target and his team is impeccable …
Thank you so much for your wonderful review! We’re thrilled to hear that TJ and the team at RMJ were able to help you find the perfect buyer. Your satisfaction is our top priority, and we’re excited to continue working with you on your new house. If you need anything in the meantime, just let us know!
5/5
GoogleWe had a viewing with Ellie on Saturday and found her to be very well prepared and knowledgeable. She was able to answer all our questions on the spot, which made the whole experience very smooth and professional.
Hi Fran, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie was … More
5/5
GoogleTilly showed us round a potentially property over the weekend! She was really kind and helpful throughout. She was able to answer all the questions we had and also understood exactly what we was looking for
Hi Dannielle, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly was … More
5/5
GoogleGreat company. Kept us up to date with information. We also felt that they were helpful in pushing for the sale to go through …
Hi Kerry, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that the team … More
5/5
GoogleEllie has been so helpful and attentive from the minute we viewed, up until we had our offer accepted. Thank you ☺️ x x
Hi Leanne, Thank you for your review and congratulations on your offer being accepted! Many thanks, Robinson Michael & Jackson Team.
5/5
GoogleMy experience with Robinson Michael & Jackson so far has Been extremely positive.Jody Collins in particular has been really helpful.her communication and effort is outstanding.
Hi Alan, Thank you for your review and kind words regarding Jody. Many thanks.
5/5
GoogleI have been speaking with Tilly from the Maidstone office, and I would highly recommend getting in touch with her. She’s a good listener, she’s consistent, clear with everything and she was precessional during our viewings.
Hi Claudia, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We're thrilled to hear that our team, … More
5/5
GoogleI have had the pleasure of dealing with Jody a few times over the past couple of years and she has always been supportive, informative and friendly. She is a real asset!
Hi Natalie, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody has … More
5/5
GoogleExcellent team! They have already helped us finding a buyer for our property and also helped us negotiating the price for the property we are going to purchase. A big thank you to Danny for spending his valuable time calling the vendor and negotiating the price for us.
Hi Dunishiya, Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
