Trusted Agent profile
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★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,997 reviews on Google only. Show every review
5/5
GoogleTilly showed us round a potentially property over the weekend! She was really kind and helpful throughout. She was able to answer all the questions we had and also understood exactly what we was looking for
Hi Dannielle, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly was … More
5/5
GoogleGreat company. Kept us up to date with information. We also felt that they were helpful in pushing for the sale to go through …
Hi Kerry, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that the team … More
5/5
GoogleEllie has been so helpful and attentive from the minute we viewed, up until we had our offer accepted. Thank you ☺️ x x
Hi Leanne, Thank you for your review and congratulations on your offer being accepted! Many thanks, Robinson Michael & Jackson Team.
5/5
GoogleMy experience with Robinson Michael & Jackson so far has Been extremely positive.Jody Collins in particular has been really helpful.her communication and effort is outstanding.
Hi Alan, Thank you for your review and kind words regarding Jody. Many thanks.
5/5
GoogleI have been speaking with Tilly from the Maidstone office, and I would highly recommend getting in touch with her. She’s a good listener, she’s consistent, clear with everything and she was precessional during our viewings.
Hi Claudia, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We're thrilled to hear that our team, … More
5/5
GoogleI have had the pleasure of dealing with Jody a few times over the past couple of years and she has always been supportive, informative and friendly. She is a real asset!
Hi Natalie, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody has … More
5/5
GoogleExcellent team! They have already helped us finding a buyer for our property and also helped us negotiating the price for the property we are going to purchase. A big thank you to Danny for spending his valuable time calling the vendor and negotiating the price for us.
Hi Dunishiya, Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that … More
5/5
GoogleMy experience with Robinson Michael & Jackson was fantastic during the sale of my house. After having an awful experience with another estate agent, Jody was a breath of …
Hi Alex, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We're so happy to hear that … More
5/5
GoogleRating only, no written review.
Thank you for your 5 star review! Many thanks, Robinson Michael & Jackson Team.
5/5
GoogleRMJ have been brilliant in the process of finding our new home. From the point of booking our first viewing to having our offer accepted they have been very efficient and informative. Ellie was particularly great during viewings and TJ was brilliant when handling the offer process. Very pleased, thank you!
Hi Gabriella, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We're so glad to hear that RMJ, Ellie, … More
5/5
GoogleEllie has been such a help to me in securing appointments and agreeing a deal for my purchase. Their process is very thorough and Ellie has been extremely efficient which I have very much appreciated. I’m impressed.
Dear Amanda, Thank you for your kind words! We’re thrilled to hear that Ellie was able to … More
5/5
GoogleHaven't sold a house in thirty years but dealing with all the staff at Robinson Michael & Jackson Maidstone they have made the process much easier than I thought it would ever be . Have be dealing with Jody regarding sale and purchase of …
Hi Anthony, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody and … More
5/5
GoogleJody has been extremely helpful in managing the sale of my property and has done an excellent job
Hi Lee, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so happy to hear that Jody was … More
5/5
GoogleOnce the sale was done Jody in the office has been fantastic, always good and relevant communications
Hi Sallie, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody provided … More
5/5
GoogleTilly has been super helpful with our property search. She is always quick to help, super friendly and patient with us. It's been a privilege working with Robinson Michael & Jackson, particularly Tilly who is a true asset to the team. Thank …
Hi Omar, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that … More
5/5
GoogleWe are very happy with the level of service we have received from Robinson Michael Jackson ,the staffs are very friendly and polite.
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re happy with the level of service you received from Robinson Michael & Jackson. Our team takes great pride in being friendly and polite, and it’s … More
5/5
GoogleTilly Cakebread provided a brilliant house viewing experience. Highly recommend.
Thank you for your kind words! We’re delighted to hear that Tilly provided you with a brilliant house viewing experience. Your recommendation means a lot to us, and we’ll be sure to pass on your compliments to Tilly. If there’s anything … More
5/5
GoogleThank you RMJ for finding us our home, it was love at first sight for me. Libby Blacknell called and said I have a place for you and true to her words, I felt some peace as I walked in. Thank you to Libby Blacknell and Ellie Louise Fletcher for giving us platinum standard of customer service, may the road always rise to meet you. Cheers.
Thank you for sharing such a beautiful and heartfelt review! We’re overjoyed to have been a part of your journey to finding your home, especially one that felt like love at first sight. Libby and Ellie will be thrilled to know their efforts … More
5/5
GoogleMe and my partner had the pleasure of working with Libby for our new rented property, she has been so incredibly amazing with keeping us updated and being able to answer any questions we’ve had. Libby has made a very stressful time a lot less stressful and for this can’t thank her enough! Thank you ☺️
Hi Molly, Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that … More
5/5
GoogleLibby Welch was exceptionally helpful when it came to us getting our property sorted out. She was very patient and attentive to all our requests, enquiries and she addressed and resolved all our concerns. And I will gladly recommend her services to anyone in need of it.
Thank you for your wonderful feedback! We’re so pleased to hear that Libby Welch was exceptionally helpful in assisting you with your property. Her patience, attentiveness, and dedication to addressing your concerns truly reflect the high … More
5/5
GoogleWe have sold and purchased with Maidstone RMJ, and everyone there has been really helpful. Danny was great not only with the initial valuation, but being in regular contact too. Thank you!
Thank you for sharing your experience! We’re thrilled to hear that your selling and purchasing journey with Maidstone RMJ was such a positive one. It’s fantastic to know that Danny’s expertise with the initial valuation and his consistent … More
5/5
GoogleThank you Tilly for allowing us the time to view. We were late because of the traffic, and even though I suggested we hurry on through the viewing to allow you time for your next viewing, you told us to carry on and not worry. …
Thank you for your lovely feedback! We’re so pleased to hear that Tilly made your viewing experience stress-free and accommodating, even with the unexpected delay. Providing a friendly, professional, and informative service is what we … More
5/5
GoogleRobinson Michael and Jackson in Maidstone have been brilliant!! They have come to our home, presented themselves as very friendly, approachable, knowledgable and enthusiastic! …
Thank you so much for your fantastic feedback! We’re delighted to hear about your positive experience with Robinson Michael & Jackson in Maidstone. Our team strives to be friendly, approachable, and knowledgeable while providing … More
5/5
GoogleWe're in the process of purchasing through Robinson Michael and Jackson. Ellie showed us around initially and was really warm and friendly answering all of our questions. Following this, during purchase we have been working with Jody. We …
Dear Alex, Thank you for your review! We're glad to hear you had a positive experience with … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
