5/5
GoogleRating only, no written review.
Agent replied · 3 October 2026
Hi Nicola, thank you for your review. Many thanks RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)277 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)86 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)143 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP590 reviews · 589 on Google (4.9)42 in the last 90 days
Reviews on Google
Showing 7,997 reviews on Google only. Show every review
Google5/5
GoogleKitija was very knowledgeable and excellent in hosting our viewing. Thankyou
Agent replied · 3 October 2026
Hi, thank you for your review. RMJ Strood
5/5
GoogleViewed a couple of houses listed by RMJ, Kitija showed us around both houses and answered all of our questions with great detail.
Agent replied · 3 October 2026
Hi Zac, thank you for your review. Many thanks RMJ Strood
5/5
GoogleExceptional service, Freya really helped when we put her on the spot and really went the extra mile.
Agent replied · 3 October 2026
Hi Lewis, thank you for your review. Many thanks RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Dear Lee, Thank you for taking time to leave us a 5 star google review! … More
5/5
GoogleReceived really good service from Tilly, she was very professional
Agent replied · 24 October 2024
Hi Connor, Thank you for your feedback! We’re thrilled to hear that Tilly provided you with professional and excellent service. We appreciate your support and are here for you if you need anything else!
5/5
GoogleA very friendly and helpful team. Had the pleasure of choosing them. Would recommend
Agent replied · 24 October 2024
Hi Millie, Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. Your recommendation means a lot to us, and we’re always here to help whenever you need us!
5/5
GoogleEllie was so helpful and kind with helping me find the perfect place for my first home. Thank you very much Ellie
Agent replied · 24 October 2024
Hi Meg, Thank you for your lovely review! We're thrilled to hear that Ellie was able to help you find your perfect first home. She truly cares about her clients, and … More
5/5
GoogleHad a lovely experience with the team, answered all my questions and concerns throughout the entire process. Would highly recommend
Agent replied · 24 October 2024
Hi Eve, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that all your questions were addressed. Your recommendation means a lot to us! If you ever need assistance in the future, we’re here to help.
4/5
GoogleJody Collins, was a great help, always responded to emails and updated us regularly on how the move was progressing. Thanks Jody for your perseverance.
Agent replied · 24 October 2024
Hi Jody, Thank you for your kind words! We're glad to hear that Jody was able to assist you throughout the moving process. We pride ourselves on communication and … More
5/5
GoogleHanife was great!
Agent replied · 21 September 2026
Hi Ben, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Hanife was … More
5/5
GoogleAs someone with no experience in being a landlord, I did find the whole thing daunting, but Ennis made it a breeze. I would recommend Ennis and his team every time, I'll certainly be staying with them for the future
Agent replied · 21 September 2026
Hi Kevin, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ennis … More
2/5
GoogleVery poor on communication. Details loaded wrong initially despite paying for professional photos. Had to chase constantly for updates and to get them to follow up with solicitor and sellers agent when actions were necessary. Branch manager …
Agent replied · 8 November 2024
Hi Mike, Thank you for sharing your concerns. … More
5/5
GoogleI had an outstanding experience working with Danny at Robinson Michael & Jackson Estate Agent in Maidstone during the sale of my house. Danny was highly professional, knowledgeable, and always approachable. His friendly and helpful demeanor made the entire process smooth and stress-free. I truly appreciated his guidance and expertise.
Agent replied · 21 September 2026
Hi Zara, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Danny made … More
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Liam, Thanks for your 4 star review. We are always striving to deliver a 5* service, if there is anything you feel we can improve on please let us know. … More
5/5
Googleso far so good let’s hope it continues throughout the process.
Agent replied · 24 October 2024
Thank you for your positive feedback! We're glad to hear that you're having a good experience so far. We appreciate your trust in us and are committed to making sure it continues throughout the process. If you have any questions or need assistance, don’t hesitate to reach out!
5/5
GoogleWonderful & so helpful correspondence with Jody very much appreciated
Agent replied · 21 September 2026
Hi Graham, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
5/5
GoogleJody has kept us updated on all stages of our sale and has been friendly and efficient.
Agent replied · 21 September 2026
Hi Alison, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Jody kept … More
5/5
GoogleThank you Ellie and the team in helping us to find a property to buy The service we received has been faultless from the first enquiry and viewing to our offer being accepted Thank you
Agent replied · 21 September 2026
Hi Lindsay, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ellie and … More
5/5
GoogleJody at Robinson Michael & Jackson has been e extremely helpful, keeping us up-to-date with every development during a very stressful time!
Agent replied · 21 September 2026
Hi Catherine, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
5/5
GoogleI’d like to thank Jody for all her work in the purchase of my property,nothing was a problem for her and all question were replayed to quickly
Agent replied · 21 September 2026
Hi Darrren, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody was able … More
5/5
GoogleTilly offered amazing service ! She was incredible with our viewing process and helped with everything move quickly and smoothly !
Agent replied · 21 September 2026
Hi Jess, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tilly … More
5/5
GoogleAmazing work by RMJ in Maidstone ( Robinson Michael and Jackson) ! Finally we found a perfect buyer thanks to their hard work. Would not have achieved it without them. From day one TJ was on the target and his team is impeccable …
Agent replied · 24 October 2024
Thank you so much for your wonderful review! We’re thrilled to hear that TJ and the team at RMJ were able to help you find the perfect buyer. Your satisfaction is our top priority, and we’re excited to continue working with you on your new house. If you need anything in the meantime, just let us know!
5/5
GoogleWe had a viewing with Ellie on Saturday and found her to be very well prepared and knowledgeable. She was able to answer all our questions on the spot, which made the whole experience very smooth and professional.
Agent replied · 21 September 2026
Hi Fran, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie was … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
