5/5
GoogleRating only, no written review.
Agent replied · 30 September 2026
Thank you
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,209 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on four platforms, rated 4.9 out of 5 overall.
8,002
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)305 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)101 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)90 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)50 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)156 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL800 reviews · 799 on Google (4.9)22 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)47 in the last 90 days
Reviews on Google
Showing 7,996 reviews on Google only. Show every review
Google5/5
GoogleMichaela has been amazing and very quick in responding and solving any issues/questions I’ve had, whether related to my tenants or any other areas. I’m very happy with Robinson Michael & Jackson overall and highly recommend them 🙏🏼 …
Agent replied · 30 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela has been so quick and helpful in dealing with any questions or issues, whether relating to your tenants or anything else. It’s great to hear you’re … More
5/5
GoogleKatie from Michael and Jackson she was an absolute pleasure to be around viewed a property Katie was very professional and friendly
Agent replied · 30 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience with Katie. It’s great to hear she was professional, friendly and a pleasure to deal with during your viewing. We’ll be sure to pass your kind words on to Katie! From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThanks to Katie, we found a lovely home, and we couldn’t be happier with the support we received. We would highly recommend Katie to anyone. Thank you so much for all your help and dedication!
Agent replied · 30 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie helped you find your new home and that you couldn’t be happier with the support you received. It’s lovely to hear how much you appreciated her help and … More
5/5
GoogleThe team at RMJ have been absolutely amazing. Erin in particular has been a huge help in getting our viewing sorted and helping us through the entire process! Massive thanks to the team!
5/5
GoogleI want to say a big thank you to Erin Goddard for helping me find my rental apartment. From start to finish the whole process was seamless and she was there every step just from answering questions and informing me what documents I need to provide. Thanks again to the Gravesend rental team!
5/5
GoogleSorry for the late reply. Andy was a nice and very understanding that I am deaf. He had made sure I understood what’s he planning to do to carry out the valuations on my house. Going through each things for example fees, cost EPC, solicitors if I need one, having photos taken, etc. Andy even promised he will email with details and provide the report which he had done within a few days later, what we had talk about. I am very grateful for that. I am hoping maybe in 6 months time to return to Robinson Michael & Jackson for another advice and if I decide to sell. I hope Andy and his team to guide me in the right direction . Thankyou
5/5
GoogleThe seller of my new property used RMJ, and they dealt with the EA side of the sale promptly and efficiently. Getting my keys on completion was easy and they even gave us a small gift box and a photo of the property which was a great touch. Jo in particular was very helpful with our purchase. Thanks guys.
5/5
GoogleScott was a great character to interact with
Agent replied · 21 September 2026
Thank you so much for your lovely review, Benji! 😊🌟 We’re delighted to hear that you had such a positive experience interacting with Scott. … More
5/5
GoogleAmazing estate agent. Sophia has helped throughout our property search and has been very informative regarding properties in the local area and how property purchases work.
Agent replied · 21 September 2026
Thank you so much for your fantastic review! 😊🏡 We’re delighted to hear that Sophia has been so helpful throughout your property search. … More
5/5
GoogleJody has been consistently outstanding in her role. She is organised, proactive, and always quick to respond, making the entire process smooth and stress‑free. Her communication is clear, her attention to detail is excellent, and she goes …
Agent replied · 21 September 2026
Thank you so much for the detailed feedback! We're delighted to hear how organised, proactive, and supportive Jody has been throughout the process. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleI bought my first house via this team and found everyone I spoke to be friendly, knowledgeable and proactive in getting the transaction through to completion. I particularly appreciated that whenever any of the team were unavailable there …
Agent replied · 7 September 2026
Many thanks Helen, we hope you are settling in - kind regards Dallas & the team at RMJ Walderslade
5/5
GoogleWe were in the unfortunate position of selling the family home after our father's passing. Kendell and the team were very sensitive to our needs and were more keen to sell our property than a local bigger chain estate agents. …
Agent replied · 5 September 2026
Thank you for giving us the opportunity Mark from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleWe had a really positive experience with Robinson Michael & Jackson selling our property. The whole team were helpful and supportive throughout the process. …
Agent replied · 5 September 2026
Thank you Louise - we are really please you were happy with our service - many thanks Dallas and the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleScott’s customer service was absolutely amazing he really went above and beyond to help me find what I need
Agent replied · 21 September 2026
Thank you so much for your fantastic review, Maria! 😊🏡 We’re delighted to hear that Scott provided such amazing customer service and really went above and beyond to help you find what you were looking for. … More
5/5
GoogleScott was amazing what a legend help me out a lot
Agent replied · 21 September 2026
Thank you so much for the fantastic review, Ben! 😄🌟 We’re delighted to hear that Scott was such a legend and was able to help you so much. … More
5/5
GoogleKelly showed me a beautiful property today. Very helpful and a joy to meet
Agent replied · 21 September 2026
Thank you so much for the feedback! We're thrilled to hear Kelly made your viewing experience so enjoyable. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for your 5* review. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleVery professional, ready to assist and Sales Manager Tia simply super . I certainly recommend Robinson Michael & Jackson
Agent replied · 30 September 2026
Thank you so much for taking the time to leave this 5-star google review about our sales manager, Tia. We are so pleased you had a great experience! - RMJ Chatham
5/5
GoogleQuickly resolved a issue, Michaela helped and kept me in the loop
Agent replied · 21 September 2026
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear that Michaela was able to resolve the issue quickly and kept you in the loop throughout. We really appreciate you taking the time to leave us a review and will be sure … More
5/5
GoogleReview is for the wonderful estate agent, KITIJA. Such a delight to have met an estate agent who leaves such a powerful, positive impression, Kitija is truly exceptional. From her friendly greeting at the front door to the end of the viewing, her conduct was unmatched. Kitija combines genuine warmth with flawless professionalism. Her positive energy makes you feel instantly comfortable, while her wealth of knowledge proves just how much homework and preparation she puts into every property showcase. She answered every question effortlessly, demonstrating a level of proficiency that sets her head and shoulders above the rest. Kitija isn't just a great agent, she is the benchmark for what standard of service in real estate should be. Kitija represents the absolute pinnacle of client service. Outstanding, brilliant, and truly standard-setting.
Agent replied · 30 September 2026
Hi Maliha, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleWhat a stressful time selling and buying a house is! Can’t thank everyone at RMJ strood enough for the help and support throughout. The updates, support and care is certainly what is needed throughout this process and definitely something they provide. We have used RMJ previously when moving and it has always been amazing. Would highly recommend!
Agent replied · 16 September 2026
Hi Charlotte, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleErin was so helpful and professional , she answered all of my questions in such an accommodating manner , i thank her for making the viewing process so easy
Agent replied · 21 September 2026
Thank you so much for the feedback! We're thrilled to hear Erin made the viewing process smooth and accommodating for you. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings.
5/5
GoogleSophia was the best estate agent I’ve ever come across. She was very easy to approach with any questions and extremely friendly. She went the extra mile to make sure I had a good experience. If I could choose one person to accompany me for all viewings, I would choose Sophia! I have absolutely nothing negative I could say about her, honestly the best of the best.
Agent replied · 16 September 2026
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Sophia made such a positive impression and went above and beyond to make your experience so enjoyable. Your kind words mean a lot, and we’ll be sure to share them with Sophia. 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
