5/5
GoogleExcellent service, professional and timely.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,209 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)277 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)86 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)143 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP590 reviews · 589 on Google (4.9)42 in the last 90 days
Reviews on Google
Showing 7,997 reviews on Google only. Show every review
Google4/5
GoogleReliable
5/5
GoogleTammy at R&J was absolutely amazing to work with! She is professional , knowledgeable, and truly dedicated to helping me find the perfect home. She patiently guided me through every step of the buying process, …
5/5
GoogleSatisfied when spoken together
5/5
GoogleThere are not enough stars above to show how fantastic Jo has been in every way for us during what is normally a stressful subject….”moving”. Total professional fantastic communication and you can always tell in her voice she’s got a smile. …
5/5
GoogleWould definitely recommend, in the process of buying our first time and having hit some delays out of our hands - Tammy and Jo from case progression where very quick to respond and provide updates and we have finally exchanged and completion date set !!
Agent replied · 11 January 2025
Thank you for your feedback! We're so glad Mia could help and answer all your questions throughout the process. Congratulations on having your offer accepted for your first home, that’s such an exciting milestone! We're looking forward to … More
5/5
GoogleReally Happy with all the help from Jo, she’s been on it with everything and communication as been great.
5/5
GoogleTammy has been very helpful with getting us booked in to view the properties we enquired on.
5/5
GoogleSelling my home was a nightmare until Tammy took control. I eventually sold for a final time (after 4 other buyers pulled out) all thanks to Tammy and the way she dealt with everything. From chasing solicitors to keeping me informed at all …
5/5
GoogleHannah was very welcoming , answered all of my queries and worries. Amazing service
5/5
GoogleHannah was great through the whole buying process, couldn’t recommend enough.
5/5
GoogleHannah at Robinson & Jackson was proper helpful on today’s viewing, professional but friendly the whole way through. She broke everything down clearly and answered every question without rush. The viewing felt smooth and stress-free thanks to her. Would definitely recommend Hannah if you’re looking for a place.
5/5
GoogleWe had a fantastic experience with the team at Robinson Michael & Jackson Lettings. From start to finish, the process was smooth, professional, and stress-free. Simon, Ella, Libby and Ellie were all incredibly helpful, responsive, and …
Agent replied · 8 October 2026
This is a really lovely review to read, we are so happy the experience was smooth throughout the process. Thank you for this, it has made our day and we are very grateful! Wishing you all the best! - The Lettings Team, Gravesend
5/5
GoogleI was very happy with how the team at Gravesend handled the recent sale of my property. They were very professional and kept me fully up-to-date with how the sale was progressing. They were prompt to reply to emails and made the whole process run as smoothly as possible.
5/5
GoogleTammy has been outstanding throughout the purchase process and provided all the information and support we needed. Great work Robinson Michael and Jackson.
5/5
GoogleHave been dealing with Tammy who has been both friendly and professional. Just accepted an offer on our house and hope with RMJs help everything will go smoothly
Agent replied · 8 October 2026
Thank you so much for your kind words! I’m really glad to hear Tammy has been both friendly and professional throughout, it’s what we always aim for. Congratulations on accepting an offer! We’ll be with you every step of the way to help make … More
5/5
GoogleGreat team and service from the lettings department in Strood..especially from Michaela who is always very professional and responsive. Whenever an issues arises she handles it quickly and efficiently. I truly believe that her …
Agent replied · 1 October 2023
Thank you for choosing us as your Letting Agent, best of luck with your new tenants! - The Lettings Team
5/5
GoogleA brilliant service from start to finish from the entire Robinson Michael and Jackson Chatham team to successfully sell my property. During the conveyancing process, I always received helpful updates from Angela, which helped to reassure me …
5/5
GoogleWe have been extremely pleased with the service received from Robinson Michael & Jackson. They have arranged numerous viewings and we now have a firm offer. Claire has been particularly supportive. Extremely competent, knowledgeable and …
5/5
GoogleI recently viewed a property with Kiran while and I cannot recommend her highly enough. From start to finish, she was professional, knowledgeable, and incredibly approachable. …
Agent replied · 22 May 2026
Thankyou for taking the time to write this detailed and complimentary review. We are so glad you had a great experience! RMJ Chatham
5/5
GoogleKiran is a lovely and incredibly helpful estate agent! As a first-time buyer, I had so many questions, but she took the time to explain the entire buying process to me, including things like solicitors, which I wasn’t even aware of. She …
Agent replied · 22 May 2026
Thankyou for your positive feedback! We appreciate it and are glad you have had a great experience. RMJ Chatham
5/5
GoogleHow can you not appreciate people who are good at what they do. I have bought and sold properties in the past also and dealt with different estate agents but this time the service provided definitely was exceptional and needs to be …
Agent replied · 22 May 2026
Thankyou so much for taking the time to leave this detailed and complimentary review. We are truly so happy you have had a great experience with us all here at RMJ Chatham.
4/5
GoogleWe were impressed with the viewing and the friendliness of Kiran. She gave us most of the information we needed and had a professional manner. We did ask about whether the loft room was boarded but she didn’t know this. It also would have …
5/5
GoogleI had a viewing with Kiran recently, and she was great! She gave us detailed information about the property and the local area, which really helped us understand what to expect. Kiran was very friendly and professional, and she took the …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
