Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleToday I was accompanied by Mia Poulter for property viewings and I can say she was very professional and friendly.
Thankyou for taking the time to share your feedback with regards to Mia, we are glad she was able to assist you in your property search. We will ensure your feedback is shared with her. … More
5/5
GoogleFrom our initial phone enquiry, right through to completion, the service we received from Robinson Michael & Jackson was outstanding. The team was professional, approachable, and highly knowledgeable, and, most importantly, they kept us …
Thankyou so much for your kind words and taking the time to share your experience. I am so pleased to hear that you felt that the whole team went above and beyond throughout the course of the house sale. … More
4/5
GoogleI had a lovely viewing with Mia and she took her time to explain details about the property being sold.
Thankyou so much for taking the time to share your positive experience with Mia. She truly is an asset to our team and I will ensure that your feedback is passed on to her. … More
5/5
GoogleI didn't have the smoothest process when buying due to no fault of RMJ but Tammy really helped make the process easier and put in a lot of effort to ensure I could move before the holidays which I greatly appreciated. I would definitely recommend RMJ and Tammy specifically. Thank you guys for all you help.
Thank you for sharing your experience! It’s great to hear that Tammy went above and beyond to support you during what sounds like a challenging process. Ensuring you could move before the holidays is no small effort, and it’s clear she made … More
5/5
GoogleFrom the outset, Lily and her team were fantastic - friendly, professional, helpful, nothing was too much. Every question I had was answered honestly, I was never under any misconceptions about the process. Feedback from viewings was given …
Thank you for your feedback about Lily and the team at Robinson Michael & Jackson, Gravesend. It’s great to hear they were professional, honest, and supportive throughout the process. Making what can be a stressful experience feel smooth … More
5/5
GoogleWe went to RMJ to sell our house after seeing good reviews about them, we met with Andy who came and looked round and spent over an hour explaining everything from the marketing and viewing process. Ellie then came round and did the video …
Thank you so much for sharing your positive experience with RMJ Gravesend! I am so glad that the whole team provided excellent service throughout the process of selling your house. … More
5/5
GoogleOnce again Robindon Michael & Jackson, have done a great job, everything is always done very quickly but professional. I worked with Ellie and Libby …
Thank you for your kind review Arlette, it is always lovely working with you! Wishing you all the best & we will be here should you need anything! … More
5/5
GoogleThank you so much to all the staff we just got our keys today from them & through start mourning till the end all staff was very helpful amazingly treated us right & guided us all the way from start application till keys we highly them …
5/5
GoogleThank you for your services it was wonderful very helpful, thanks too ellla
Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and found our services helpful. Ella will be thrilled to know her support made a difference. Your feedback truly means a lot to us! … More
5/5
GoogleGreg service renting from the guys here , Ella was really helpful and made everything smooth for our move .
Thank you for your kind words! We're so glad to hear that you had a great rental experience with us. Ella will be delighted to know that her support helped make your move smooth and hassle-free. Wishing you all the best in your new home! … More
5/5
GoogleI had the pleasure of working with Ella Smith, and she has been the best estate agent I’ve dealt with during this process. She was professional, friendly, and really took the time to understand what was important to me. She consistently …
Thank you for your wonderful review! We’re absolutely delighted to hear that Ella provided such a professional, friendly, and personalized experience for you. She takes great pride in ensuring a seamless and stress-free journey, and your … More
5/5
GoogleWe purchased our dream property through Robinson Michael & Jackson. We cannot praise their agent Tammy Dixon enough. She was always available on the phone and if she wasn't available at that current time, she always called back! …
5/5
GoogleWe recently purchased a house with Robinson Michael and Jackson. Jack Hallam was our estate agent and he was amazing! He always gave us updates on the chain, and when ever I rang he was always one step ahead. He had booked chaser calls, was …
5/5
GoogleAndy and the team at Robinson Michael & Jackson in Gravesend have been spot on with there service from the time it took to sell our property and the process since then. It's been a particularly difficult time for us since losing my Dad and …
5/5
GoogleI have sold several properties to RMJ and have always found them to be a very first class and professional estate agent.
5/5
GoogleMia is a real credit to your company. Always helpful and available to speak to with our question and put our minds at rest.Cant recommend her enough.
5/5
GoogleHave known Andy for many years and his professionalism is always assured, he has kept me informed at every stage to ensure a smooth transition of the house sale
5/5
GoogleSelling a house is always stressful and mine was no exception. However the team at Robison Michael Jackson were excellent and shouldered the worst of it. Efficient, professional and friendly best describes them. Well done and thank you.
5/5
GoogleThe staff made my whole experience so much easier and stress free. I cannot rate Lillie Chantry high enough as she went above and beyond to make this experience as seamless as possible and I would highly recommend to all my friends and family
5/5
GoogleAbsolutely Fantastic!!!!! There are not enough words to explain just how good Andy and his whole team have been!! …
5/5
GoogleWe used RMJ for a valuation on my mums property after my father passed away. Lilliemae from RMJ was wonderful. She kindly listened to mums story of why we had to have a valuation and really was interested in in talking to us. She also …
5/5
GoogleI bought and sold via RMJ and was extremely happy with the service I received all the staff I dealt with were very friendly and helpful, many thanks to you all.
Thank you so much for your kind words! We’re delighted to hear that you had a great experience both buying and selling with us. It was a pleasure working with you, and I’ll be sure to pass your appreciation on to the team. … More
5/5
GoogleWe sold our house through RMJ, the service we received was fantastic all through, despite the challenges with buying our new house. Tammy went beyond and above what was required and expected of her to ensure our house sale did not fall …
Thank you so much for your kind words! I’m thrilled to hear that you had a fantastic experience selling your home with us. Tammy truly goes above and beyond for her clients, and I know she’ll be so pleased to hear your appreciation. … More
5/5
GoogleTammy knew she'd found my new home as soon as she saw it! She listened to what I wanted and needed, and then when the right place became available, she made sure I got a viewing as quickly as possible. She also supported me and the sellers …
Thank you for your wonderful feedback! It’s so lovely to hear how well Tammy matched you with your new home, she truly has a great eye for finding the perfect fit! I’m glad she was able to support you and the sellers throughout the process … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
