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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,206 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,000

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

176

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 7,994 reviews on Google only. Show every review

5/5

Google

Just wanted to say a massive thanks first to Tammy for her endeavours, going above and beyond to enable my recent purchase and secondly to Robinson Michael & Jackson for their professional approach and restoration of my faith in estate …

Lennox · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear about your positive experience with Tammy and the team at Robinson Michael & Jackson. Tammy’s dedication and persistence truly shine through, and we’re so … More

5/5

Google

Currently in the process of buying a property and Ben, Andy and the whole team are very helpful!

Tanita · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

That’s fantastic to hear! Buying a property can be a big journey, and it’s great that Ben, Andy, and the team are making it a smooth experience for you. Wishing you all the best with your purchase! 😊 …

5/5

Google

Rating only, no written review.

Aman · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Thankyou for taking the time to share your positive experience, I am glad we have been able to assist :)

5/5

Google

Andy and team at RMJ was very helpful and thorough in their approach. They ensured that I am kept updated at all times. Thanks for all your help and support.

Ramandeep · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

That’s wonderful to hear! Andy and the team sound like they did a great job keeping you informed and supported throughout the process. Wishing you all the best, and congratulations! 😊🏡 …

5/5

Google

I have had an amazing experience with them and would definitely recommend this letting agency.

Velas · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Thank you for your kind words! We're delighted to hear that you had an amazing experience with us. Your recommendation means a lot, and we're thrilled to have been able to assist you. Wishing you all the best, and we’d love to help again in … More

5/5

Google

Made the whole process stress free

Charles · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

That’s amazing! It’s always great when a team can make the process smooth and stress-free. Glad to hear you had such a positive experience! 😊🏡 …

5/5

Google

Thank you for your help. Jo was always providing updates in real time and made an effort to push our purchase go quicker.

Jurgena · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

You're very welcome! It’s great to hear that Jo kept you updated in real time and helped speed things along. Wishing you all the best with your purchase! 😊🏡 …

2/5

Google

Rating only, no written review.

Antonio · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Hi Antonio, thank you for your feedback. We’re sorry to see your rating, I have checked our system and cannot see any correspondence. We would love to understand more about your experience and if we are able to resolve any concerns. Please … More

5/5

Google

Outstanding Service from Start to Finish! I had an excellent experience working with Robison Michael & Jackson. From the …

Cristina · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Thanks for all your hard work and making this journey such an easy one Thank you Ella and all the team x

Gerry · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Thank you so much for your kind words! We're thrilled to hear that your journey with us has been smooth and enjoyable. Ella and the entire team truly appreciate your gratitude and are always here to support you. If you need anything else, please don't hesitate to reach out.

5/5

Google

From start to finish went so smoothly would recommend to friends and family made the process so easy !!!

Emma · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

When I sold my property with rmj the communication throughout the whole process was excellent I could not fault them for there support and advice.

ZEXITY_YT · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Rating only, no written review.

Manpreet · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Dear Manpreet, Thank you for taking the time to share your positive experience with us. Warmest regards, … More

5/5

Google

Tammy worked relentlessly to progress a difficult transaction that would not have progressed without her. I highly recommend her.

Victoria · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Excellent experience renting my new place through RM&J Gravesend. I would highly recommend. Special thanks to Erin and Libby, my helpful and capable guides through my house move. Superb service. Thank you.

Wesley · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Dear Wesley, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience renting with RM&J Gravesend. Erin and Libby will be delighted … More

5/5

Google

Rating only, no written review.

Peter · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Dear Peter, Thank you for taking the time to share your positive experience with us. Warmest regards, … More

5/5

Google

The reception was warm and detailed. Agents showed high level maturity, confidence and customer service. I am happy

Innocent · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 8 October 2026

Dear Innocent, Thank you for sharing your positive experience with us. We're delighted to hear that you found our reception warm and detailed and our agents exhibited … More

5/5

Google

Tammy Dixon (Gravesend) was amazing throughout the whole sales process. Went above and beyond to ensure the whole chain didn’t collapse despite several unexpected hurdles cropping up. She liaised and proactively chased all parties and …

Baz · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Lillie Mae was so helpful when viewing properties. An absolute delight. Would definitely work with her again

Nnenna · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 22 January 2025

Thank you so much for your kind words! I'm thrilled you had a great experience viewing properties with Lillie-Mae. We will ensure that your feedback is passed on.

5/5

Google

Lilly Smith has been outstanding assisting all the way through from acquisition to completion.. The team worked diligently and professionally, keeping me updated at all times.

Paul · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 22 January 2025

Thank you so much for your kind words! I'm thrilled to hear that I could assist you throughout the entire process. It was a pleasure working with you, and I’m glad we could keep you informed every step of the way. Wishing you all the best moving forward! 😊 …

5/5

Google

From start to finish an absolutely amazing experience stress free and communication was great through each stage picking my keys up on Monday would definitely recommend well done to the gravesend branch 😁😁 …

Tony · 8 October 2025 · Robinson Michael & Jackson Gravesend

5/5

Google

Absolutely outstanding service from Lily at the Gravesent branch. She continuously went above and beyond, kept all parties updated at all times and made the whole process seamless. I could not recommend her and the branch more!

Jo-Anne · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 22 January 2025

Thank you so much for your kind words! I'm thrilled to hear you had such a great experience. It was an absolute pleasure to assist you, and I’m so glad I could make the process seamless for you. Your recommendation means the world to me and the team here at the Gravesend branch, thank you again! 😊 …

5/5

Google

We recently invested in a property to let and are so glad we went with Robinson & Jackson gravesend. I filled in an enquiry form on there website and was then contacted by Ellie who was so amazing and helpful all the way through and was …

Mehmet · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 22 January 2025

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Robinson & Jackson Gravesend. Ellie and Libby are indeed fantastic team members, and we're glad they could assist you so effectively. We look … More

5/5

Google

Rating only, no written review.

Arunan · 8 October 2025 · Robinson Michael & Jackson Gravesend

Agent replied · 22 January 2025

Thankyou for taking the time to share your positive feedback, we really appreciate it.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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