5/5
Great to have Andreas show us around the two houses today. Very knowledgeable!
Agent replied · 11 January 2025
Thankyou for your feedback and kind words, it is very much appreciated. Lily

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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
Great to have Andreas show us around the two houses today. Very knowledgeable!
Thankyou for your feedback and kind words, it is very much appreciated. Lily
5/5
Mia has been so helpful and understand, honestly making the processe of finding a new home easier I would recommend
Thank you for your kind words! I’m so glad to hear that Mia was able to make the process of finding a new home easier for you. We really appreciate your recommendation, and it’s great to know that Mia’s support made a positive impact. … More
5/5
Mia was really helpful throughout the viewing, answered any questions and was very friendly. Highly recommend RMJs services.
Thank you for your kind feedback! I’m so glad to hear that Mia was able to help and provide you with all the information you needed during the viewing. We really appreciate your recommendation and are happy to have been of assistance. … More
5/5
Always been my go to estate agent for all my property needs. Special mention to Ellie, Ella, Simon and Libby (Gravesend and Swanscombe branches) from the lettings department who take utmost care while dealing with the property
Thank you so much for your kind words Kommi! As always, it is so lovely working with you. We'll be sure to pass along your compliments to the team. We truly appreciate your continued trust and look forward to assisting you with any future property needs. All the Best!
5/5
Mia was excellent and very informative during our viewings. The whole of the RMJ Gravesend team were very helpful. Would 100% recommend
Thank you so much for your kind words! I’m so glad to hear that Mia and the team at RMJ Gravesend were helpful and provided great service during your viewings. Your recommendation means a lot to us, and we truly appreciate it. Wishing you … More
5/5
Very smooth experience for a first time buyer! Tammy was great and very attentive, making this experience as stress free as possible.
Thank you for your feedback! I’m so happy to hear that your experience as a first-time buyer was smooth and stress-free. Tammy is fantastic at providing attentive support, and it’s great to know she made the process easier for you. Wishing … More
5/5
Tammy was amazing during my property search, prompt responses, no time wasting in the property requirements I was looking for and negotiated on my behalf. I wouldn’t hesitate to recommend her!
Thank you so much for your kind words! I’m thrilled to hear that Tammy provided such excellent support during your property search. Her promptness and dedication to finding the right property and negotiating on your behalf really make a … More
5/5
The staff at RMJ Gravesend have been so helpful in the sale of my father's property. They have been proactive, supportive, efficient and attentive. I would highly recommend them.
Thank you for your kind feedback! I’m so glad to hear that the team at RMJ Gravesend could provide proactive and efficient support throughout the sale of your father’s property. We really appreciate your recommendation and are happy to have … More
4/5
My experience was great with Robinson Micheal and Jackson , especially with the great staffs (LIBBY AND ELLIE) that have been wonderful and helpful throughout. I’m using this opportunity to say a Big thank you .
Thank you so much for your kind words, Prince! We're thrilled to hear that you had a great experience with Libby and Ellie and that they were able to assist you so well. We’ll be sure to pass along your thanks to them. Your feedback means a … More
4/5
Andreas has been very helpful with me and my husband finding our first property. He is friendly and welcoming and allows you to be honest with no judgement!
Thankyou so much for taking the time to write a kind review and sharing your experience. We really do appreciate it and look forward to continue working with you in your search for a home. … More
5/5
I have had a few viewings now and the staff at Robinson Michael & Jackson have been very helpful and welcoming showing great knowledge of the property and area. I would like to thank Emma for her patience and a special thankyou to Mia for …
Thank you so much for your kind words, Marcus! We’re thrilled to hear that you’ve had a positive experience with the team at Robinson Michael & Jackson. It’s great to know that Emma and Mia were able to provide you with helpful and … More
1/5
Called yesterday, asked Ellie to give me 30 seconds so I can go in doors so she can hear me better. She put me on hold without warning and left me on hold. I hung up after waiting and called back today. When asking why I was put on hold …
Good Afternoon, I am sorry to hear that you had a bad experience with ourselves, this is of course never our intention, we pride ourselves on excellent customer service as you … More
5/5
I've had a wonderful experience with Robinson & Jackson in Gravesend! From the beginning, their professionalism, knowledge, and dedication were clear. They took the time to understand my needs and guided me through every step of the process …
Thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience with us. It’s great to know that our professionalism and dedication made a difference throughout the process. We truly appreciate your … More
5/5
Very professional and helpful staff i came across. From my initial viewing right through to contract signing. Ella smith who was my first initial point of contact for our viewing and then her colleague Libby Welch. Simon also was amazing help and Ellie. Thank you all so much for a smooth process :)
Thank you so much for your kind review Elizabeth, it was really lovely to read! We're happy it was smooth from start to finish. We're grateful for your trust in us and look forward to assisting you again in the future. … More
5/5
Absolutely amazing experience with Tammy! From the very beginning, she went above and beyond in every possible way. Tammy was incredibly responsive, always available to answer our questions, and kept us in the loop at every stage of the …
Thank you so much for your incredible feedback! We’re absolutely delighted to hear how Tammy went above and beyond to support you during the process. Her dedication, responsiveness, and attention to detail truly make her stand out, and … More
5/5
We are so happy we chose Robinson Michael & Jackson, we sold within a week of going up for sale. We had a difficult journey due to management companies but the whole team were consistently very kind, efficient and supportive throughout the …
Thank you so much for your wonderful feedback! We’re thrilled to hear that you sold your home quickly and had such a positive experience with our team, despite the challenges along the way. Jo and the whole team are always committed to … More
5/5
Mia was lovely. Good communication beforehand. She was early, (and early is on time, on time is late and late is not acceptable). Polite, friendly, well dressed, smart, well presented and well spoken. Lovely demeanour and explained the …
Thank you so much for your kind feedback! We’re thrilled to hear that Mia has consistently provided such a positive experience for you throughout your property search. Her professionalism, punctuality, and attention to detail truly make a … More
5/5
I would highly recommend Robinson Micheal and Jackson Gravesend. Friendly staff, helpful and very professional throughout.
Thankyou for taking the time to share your experience with our Gravesend Team, we are all so glad that we were able to assist you in achieving an offer. Lily
5/5
RMJ are the most trusted when it comes to selling a house in Gravesend for a reason. From initial conversations trying to figure out how to price and what work to carry out, to the support and communication throughout. Jack and Lily especially were so personable and professional, and made this process very smooth.
Thank you so much for your thoughtful feedback! It’s fantastic to hear that you found the process smooth and felt supported throughout. Jack and I really enjoyed working with you, and we’re so glad we could help make selling your house in Gravesend a positive experience. Wishing you all the best in this next chapter! 😊 …
5/5
Mia Poulter has been a star, knew exactly the type of property that I was looking for. Great communication, responded to calls immediately and has been a pleasure to work with on my new home journey. Thanks Mia 👍🏽❤️ …
Thank you so much for your lovely feedback! It’s fantastic to hear how well Mia has supported you on your journey to finding your new home. She really is a star, and we’re so glad she made the process smooth and enjoyable for you. I’ll be sure to pass on your kind words to her, she’ll be thrilled! 😊🏡❤️ …
5/5
We completed on the sale of our property yesterday. The service RMJ provided was very good. We had lots of viewings, and they gave us lots of feedback. As we navigated from the property being under offer through to completion, Tammy Dixon was exceptional.
Thank you for sharing your experience! Huge congratulations on completing the sale of your property! 🎉 It’s wonderful to hear that RMJ provided such a great service and kept you well-informed throughout the process. Tammy truly is … More
5/5
I highly recommend the lovely team at Robinson Michael & Jackson. Our property sold very quickly and everything went incredibly smoothly! I particularly liked the WhatsApp chat that kept us all informed, such a great idea.
Thank you so much for your kind recommendation! 😊 It’s fantastic to hear that your property sold so quickly and the process was smooth. We’re thrilled you found the WhatsApp chat helpful, it’s great to know it kept everyone informed along the way. Wishing you all the best in your next chapter! 🏡✨ …
5/5
I can't recommend Robinson Michael and Jackson enough. Andy and team have been extremely helpful in providing updates throughout the whole process. Thank you Andy and all for all your support.
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Andy and the team were so helpful and kept you updated throughout the process. Your kind words mean the world to us, and we’re so glad we could support you. Wishing you all the best! 🏡✨ …
5/5
Well explained and walk through each part of the house.
Thankyou so much for taking the time to share your positive experience. We really appreciate your feedback. Lily & The Gravesend Team
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.