5/5
GoogleI phoned up with an inquiry and spoke to Jack, he was really helpful and explained everything to me.
Agent replied · 8 October 2026
Hi Chloe, thank you for your review. Kind regards, Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)286 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)88 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)144 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleVery pleasant young man overall good experience
Agent replied · 8 October 2026
Hi Mark, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHad a phone call with Jack this morning , really polite and helpful , thanks Jack !
Agent replied · 8 October 2026
Hi Sean, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery good and polite
Agent replied · 8 October 2026
Hi Jeanne, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful
Agent replied · 8 October 2026
Hi John, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI had an outstanding experience with RMJ, thanks to Jack! From start to finish, he was professional, knowledgeable, and always willing to go the extra mile. His communication was excellent, keeping me informed every step of the way and …
Agent replied · 8 October 2026
Hi Jacob, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHad a few enquiries on a property and spoke to Jack on the phone. He was very polite and answered all questions promptly.
Agent replied · 8 October 2026
Hi Will, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleJack at RMJ Estate Agents was fantastic. His dedication and attention to detail made everything seamless and stress-free. I would highly recommend his services to anyone looking for a trustworthy estate agent.
Agent replied · 8 October 2026
Hi Luke, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleNancey and the rest of the team have been fantastic throughout the viewing and selling process. Charley has been so helpful with the progression of both sale and my new purchase. The whole team is brilliant and would highly recommend
Agent replied · 8 October 2026
Hi Hannah, thank you for taking the time out to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat service from Harry and the team at RMJ in Walderslade Village. Harry took the time to let me know of what properties were coming to the market and understood what it was I was looking for and all being well has helped me …
Agent replied · 10 December 2024
Hi Rachael, Thank you for your kind words about Harry and that you are happy with our service so far! … More
5/5
GoogleI am currently selling my house through RMJ and hopefully we are nearing completion. All of the staff have been amazing throughout. From the house viewings, to the sale, and completion of our chain. They have been so helpful and have kept …
Agent replied · 24 October 2024
Thanks Karen,we are really pleased you have been happy with our service,Dallas & the team
5/5
GoogleWe recently had the pleasure of working with Robinson Michael and Jackson Walderslade and couldn't be more satisfied with the service we received. Special thanks to Dallas, Kendell, and Harry, who were great throughout the entire process. …
Agent replied · 10 December 2024
Hi Victoria, Thank you for leaving such a detailed review! and thank you for giving us the opportunity to selling your property i hope you are both settling in okay, have a … More
5/5
GoogleI received excellent customer service from Tammy RMJ. She was amazing with good communication and friendly service.
Agent replied · 8 October 2026
Thank you so much for your kind words! I’m really glad to hear that you were happy with the service and communication. It was a pleasure assisting you, and we are always here if you need anything further. Thanks again for your feedback! … More
5/5
GoogleReally good communication regarding the sale of our bungalow
Agent replied · 8 October 2026
Thank you Sally for the taking the time to write a review, your feedback is appreciated. I am glad we were able to achieve an offer for you and we look forward to assisting you through to completion. … More
5/5
GoogleHad a very positive experience with the team as new landlords they were very informative and get us updated at each stage of the process. Would highly recommend! Thank you to Simon, ella, ellis and libby for all your help and experience
Agent replied · 22 January 2025
Thank you so much for your lovely review Faye, it has been amazing working with you! Wishing you all the best! - The Lettings Team
5/5
GoogleRating only, no written review.
Agent replied · 11 January 2025
Thankyou for sharing your positive experience. We are glad we were able to assist. … More
5/5
GoogleBrilliant services, would highly recommend! Thank you to Andy and Tammy for helping us sell our property.
Agent replied · 11 January 2025
Thankyou so much for your kind words about Tammy, she is truly an asset to our team and we are glad she was able to guide you through to completion. Congratulations on your sale :) … More
5/5
GoogleTammy and the team at RMJ have been amazing from start to finish. Thank you so much for helping us through this process guys.
Agent replied · 11 January 2025
Thank you for your kind words! It’s great to hear that Tammy and the team at RMJ provided such amazing support throughout the process. Wishing you all the best in your new chapter! … More
5/5
GoogleAm Very happy with the service provided, regular updates and very good local knowledge les to a sale in these challenging times. I highly recommend Mia and the team.
Agent replied · 11 January 2025
Thank you for your feedback! It’s great to hear that Mia and the team provided excellent service, regular updates, and valuable local knowledge to secure a sale during challenging times. Your recommendation means a lot. … More
5/5
GoogleI completed the purchase of a residential property with RMJ and was very pleased with their service. It was brilliant working with Tammy who was attentive to my needs and communicated effectively with me throughout the process.
Agent replied · 11 January 2025
Thank you for your feedback! It’s great to hear that you had a positive experience with RMJ and that Tammy provided attentive and effective communication throughout the process. Wishing you all the best in your new home! … More
5/5
GoogleVery reliable and they support you throughout the process of getting a mortgage. My experience with Mia Poulter was seamless. She was very professional and knowledgeable, answered all my questions politely and truthfully when I went for viewing.
Agent replied · 11 January 2025
Thank you for your kind words! I’m so glad to hear that your experience was seamless and that Ben and Mia could help answer all your questions. It’s great to know that you found the service professional and helpful throughout. We truly … More
5/5
GoogleThroughout our selling experience Andy and his Team were always extremely helpful , friendly and professional and smoothly guided us through the process from start to finish keeping us updated every step of the journey. Their wealth of …
Agent replied · 11 January 2025
Thank you so much for your kind feedback, John and Nikki! I’m so glad to hear that you felt supported and informed throughout the process. It’s been a pleasure working with you, and I’m happy our team could make the journey smoother for … More
5/5
GoogleThe whole experience from initial discussions through viewings and then through conveyancing has been brilliant. Any move is liable to hit bumps in the road but it’s how you deal with them is important, and together we navigated through …
Agent replied · 11 January 2025
Thank you so much for your kind words! I’m really pleased to hear that the whole process went smoothly, despite the inevitable bumps along the way. It’s been a pleasure working with you, and I’m glad we could navigate everything together to … More
5/5
GoogleWhen viewing a house yesterday, Audreas was very helpful and ready to answer every question.
Agent replied · 8 October 2026
Thankyou for taking the time to share your feedback, we are glad you had a positive experience with our team. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
