Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleFantastic service from start to finish my property sold and completed a-lot quicker than expected, communication was fantastic which made the whole process a-lot less stressful thanks yo everyone at rmj. Would also like yo mention there soliciters would highly recommend using them as they were also very efficient.
Hi Ben, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya has been extremely helpful and pleasant!
5/5
GoogleFreya and Nancy in a few words... Transparent True Empathetic Professional Fair and Kind from start to finish. No games - just results!
5/5
GoogleRating only, no written review.
5/5
GoogleTia was a lovely and friendly woman, she answered the phone with much enthusiasm, she took her time to listen to myself and my mum when it came to queries about properties. Tia has put me in touch with their in house mortgage adviser, her …
5/5
GoogleWhole team at RM&J have been so helpful throughout our whole journey with buying our first home. Big thank you to Jade and Charley who made the last few weeks as less stressful as they possibly could. Lovely bunch who always answer and respond quick. Thank you again:)
Hi Syndey, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya was so friendly and helpful. Gave me space to look around at my own pace without making me feel rushed or uncomfortable. Great service :)
Hi Alison, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleI recently had the pleasure of working with Freya as my real estate agent while searching for properties in Strood, Kent. …
Hi , thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya was brilliant. Knowledgeable, polite and understood our moving needs. Thanks again
Hi Charlie, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Mikey, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleTia was amazing! She kept us informed throughout the whole process, allaying our fears and worries along the way. We would highly recommend her excellent customer service. 5 stars!
Hi Vicki, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWe had an amazing experience with Freya during our home purchase. From start to finish, she was professional, knowledgeable, and incredibly supportive. She kept us updated throughout the entire process, answered all our questions promptly, …
Hi Ella, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWas selling a property with them last year, Nancy and the team was brilliant from start to finish. I've dealt with many estate agents over the years and RM&J strood was easily one of the best to work with. Would highly recommend
Hi Joshua, thank you for your review and we look forward to assisting you in the future. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was kind, friendly and helpful, going out of her way to answer all of my questions. She made the experience great.
Hi Harsh, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleSpecial thanks to Amneet for being so helpful, warm and gracious during our viewing! Was more than happy to answer any questions with extensive knowledge of the property.
Hi Kiera, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat team at RM&J. We had a great experience with Amneet who has showed us around several properties. Very knowledgeable so was able to give us a lot of information to help us make decisions.
Hi MK, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleBig thanks to the team for getting us booked in for viewings on short notice and to Amneet for being a wonderful guide
Hi Rana, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was really helpful and kind at our viewing. She answered all our questions and has great knowledge.
Hi Steve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleAmneet was so friendly and informative! Really elevated my experience 💗🙏 …
Hi Simran, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleAbsolutely brilliant service from start to finish. Everyone I dealt with was friendly and helpful and we were kept informed every step of the way. Would highly recommend RMJ Strood branch
Hi Andrea, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHey all, I was recently in the Strood office and was welcomed in by Freya Harding. Freya quickly took my property requirements on board and found places that were a match. Since then her communication and her follow up calls have been very …
Hi Daniel, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFreya was patient, friendly and informative about the process.
Hi Uche, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleExcellent customer care from the team at Strood branch. Nancey and the team have found me a prospective buyer even before my home was on the market. Always updating me throughout the selling process. I am happy to recommend them to anyone thinking of selling their homes.
Hi Aye, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThanks to Amneet for showing us around last Saturday. Very kind and informative.
Hi Rebecca, thank you for your review. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
